Huntsville2023

Custom Calling Services

Call Forwarding This feature means your phone can transfer calls to another number of your choice. Call Forwarding is great for the business person who wants to catch after hours business calls at home or for anyone who doesn’t want to miss an important call. To Forward Your Calls: • Lift the receiver and listen for dial tone. • Dial 72 . • Depress the # button (with a rotary dial, skip this step and wait for a 4-second pause). • Again, listen for dial tone. • Now, dial the number where you wish your calls forwarded. (Speed Calling codes may be used if you also have this feature.) • When someone answers at the forwarded number, Call Forwarding feature is in effect. If there is no answer, or the line is busy, hang up and repeat the previous steps. If you do this within two minutes, you will hear two beeps meaning your Call Forwarding feature is in effect. Once you have activated Call Forwarding, the phone will make one short ring each time a call is forwarded. However, you can still make out going calls from this phone. If you wish to change the number your calls are being transferred to, just discontinue the first (see below) and redirect your calls using the above steps. To Disconnect Call Forwarding: • Lift the receiver and listen for dial tone. • Dial 73 . • Depress the # button (with rotary dial, skip this step and wait for a 4-second pause). • Listen for two beeps. Call Forwarding is now disconnected.

Call Forward Busy This feature means you can transfer calls to another number of your choice when your phone is busy. Call Forward Busy is great for the phone that has a computer online. To Activate Call Forward Busy: • Lift the receiver and listen for dial tone. • Dial *90 . • Again, listen for dial tone. • Now dial the number where you wish your calls forwarded. (Speed calling codes may be used if you also have this feature.) • When someone answers at the forwarded number, Call Forward Busy feature is in effect. If there is no answer, or the line is busy, hang up and repeat the previous steps. If you do this with in two minutes, you will hear two beeps meaning your Call Forward Busy feature is in effect. To Discontinue Call Forward Busy: • Lift the receiver and listen for dial tone. • Dial *91 . • Listen for two beeps. • Call Forward Busy is now disconnected. Call Forward Remote Access (CFRA) All Exchanges (232, 559, 665, 738) will dial the same number. To Activate Call Forward from any line other than your own: • Call 738-2999 (It will beep, then give you a dial tone). • Enter your number ###-####, then enter your assigned PIN ##### (It will beep, then give you a dial tone). • Dial 72# (It will beep, then give you a dial tone). • Enter the number youwant to forward to. Then hit # and hang up. (Remember, if it is long distance, to put 1+ area code.) To Deactivate Call Forward from any line other than your own: • Call 738-2999 (It will beep, then give you a dial tone). • Enter your number ###-####, then enter your assigned PIN ##### (It will beep, then give you a dial tone). • Dial 73# (It will beep, then give you a dial tone). • Hang Up.

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