Huntsville2023

Custom Calling Services

To Establish Your Speed Calling List: • Listen for dial tone and dial 74 (for 8 code calling) or 75 (for 30 code calling). • Then depress the # button. (With rotary dial phone, skip this step and allow a 4-second pause.) • Dial one of the 8 one-digit access code numbers (2-9) for 8 code speed calling or dial one of the 30 two-digit access code numbers (20-49) for 30 code speed calling. • Dial the complete local or long-distance number you are assigning to that code. • Listen for confirmation tone to indicate your Speed Calling number is established. To Change Your Speed Calling List: • Simply follow the same steps for establishing your list. A new number automatically can cels out the corresponding existing number. To Use Your Speed Calling Feature: • Lift the receiver and listen for dial tone. • Dial the appropriate one-digit access number (2-9) for 8 code speed calling or the two-digit access number (20-49) for 30 code speed calling. • Push the # button. (With rotarydial phone, skip this step and allow a 4-second pause for your number to be connected.) Customer Local Area Signaling Service (CLASS) is a group of capabilities that use industry standard protocols to effectively manage call flow. This is accomplished by the central office development of technology which routes the calling party’s telephone number from the cen tral office serving the called party. That tele phone number is held in network giving the called party options including answering the call and calling back to the originator. Automatic Callback Automatic Callback redials a busy number and keeps dialing the busy number for up to 30 minutes. When the number is available, the call er will be alerted by a special ring. After picking up the receiver, the caller is connected to the number that was dialed.

Three-Way Calling This feature lets you turn an everyday two-way call into a three-way conversation. It’s easy! To Add a Third Party: • First, to hold your existing call, depress the switchhook/plunger for about a second. • Then dial the third number. (Speed calling codes may be used if you also have this feature.) • When the third party answers, you may talk privately before completing your three-way connection. • With your third party on the line, depress the switchhook/plunger for a second to add the holding party. Your Three-Way call is now in effect. If for some reason the call to the third party is not completed, depress the switchhook/plunger twice to get back to your held party. To Disconnect the Third Party: • Depress the switchhook/plunger for about a second. You will now have only the original party on the line. To Disconnect Completely: • Simply hang up. • If either of the two parties hangs up, you can continue to talk to the one remaining. Speed Calling This feature lets you reach frequently called local or long-distance numbers by dialing a one- or two-digit code.

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