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AND SURROUNDING COMMUNITIES WINCHESTER

NOVEMBER 2020

Area Code 540

Frederick, Clarke & Warren Counties White & Yellow Page Listings For:

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CONTENTS

Police | Sheriff | Fire | Rescue | TDD EMERGENCY ONLY

NON-EMERGENCY NUMBERS IN THE SIX-COUNTY AREA

Federal Bureau of Investigation......... 804-261-1044 Missing Children Clearinghouse ........ 800-822-4453 National Response Center/ Terrorist Hotline.................................. 800-424-8802 Page Memorial Hospital..................... 540-743-4561 Rockingham Memorial Hospital......... 540-433-4100 Shenandoah Memorial Hospital......... 540-459-1100 Virginia State Police ........................... 800-572-2260 Warren Memorial Hospital ................. 540-636-0300 Winchester Medical Center................ 540-536-8000 Clarke County .................................... 540-955-1234 Frederick County................................ 540-662-6162 Page County ...................................... 540-743-6571 Rockingham County .......................... 540-564-3800 Shenandoah County .......................... 540-459-6100 Warren County ................................... 540-635-4128 Poison Control.........................800-222-1222 NON-EMERGENCY NUMBERS FOR THE SHERIFF’S DEPARTMENTS Location 106 South Main Street, Edinburg, VA 22824 Lobby Hours M-F: 8 a.m. - 5 p.m. Drive-Thru M-F: 8 a.m. - 4:30 p.m. Mailing Address P.O. Box 459, Edinburg, VA 22824 Billing Address P.O. Box 37014, Baltimore, MD 21297-3014 Corporate Office.......................540-984-4141 Customer Service.....................540-984-5224 M-F: 8 - 6:00 SAT: 9 - 1. ................ 800-SHENTEL Sales.........................................540-984-5353 Technical Support....................540-984-5132 Directory Assistance .................................411 Repair Service...........................................611 .............................................540-984-9611 ............................................ 800-SHENTEL TTY/TDD Customers................540-984-8211 IMPORTANT SHENTEL NUMBERS CONTACTING SHENTEL Shenandoah County

CONTACTING VERIZON Clarke, Frederick & Rockingham counties

900 Call Blocking............................8 Area Codes and Map ................ 3, 4 Community Organizations.............6 Do Not Call Registry ......................8 Establishing Service.......................2 International Dialing.......................5 Lifeline/Link Up ..............................9 Local & Regional Calling Areas ........................ 10-12 Long Distance.................................9 Miss Utility ......................................8 State Corporation Commission..................................9 Virginia Area Codes .......................3 Virginia Relay Center .....................7 Zip Codes........................................3

New Service Residential.............................. 800-837-4966 Business................................. 800-826-2355 Repair Residential.............................. 800-275-2355 Business................................. 540-954-6281 Billing Questions Residential.............................. 540-954-6213 Business................................. 800-599-0193 CONTACTING CENTURYLINK Warren & Page counties New Service Residential.............................. 888-723-8010 Business................................. 866-380-9990 Repair Residential.............................. 800-788-3600 Business................................. 800-786-6272

Billing Questions .................. 800-535-0189

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ESTABLISHING SERVICE

Establishing Verizon Service In Clarke, Frederick & Rockingham Counties Residential M–F: 8 a.m. – 6 p.m. 540-954-6222 Business Service M–Th: 8:30 a.m. – 5 p.m. F: 9 a.m. – 5 p.m. 800-826-2355 Text Telephone M–F: 9 a.m. – 4:30 p.m. 800-564-0999 Call Collection Center (discuss overdue bills or make complaints)

Establishing Shentel Service In Shenandoah County & Bergton Location 106 South Main Street, Edinburg, VA 22824 Lobby Hours M–F: 8 a.m. – 5 p.m. Drive Thru M–F: 8 a.m. – 4:30 p.m. Sat: Closed Mailing Address P.O. Box 459, Edinburg, VA 22824 Billing Address P.O. Box 37014, Baltimore, MD 21297-3014 Corporate Office 540-984-4141 Customer Service Department (billing inquiries and service requests) Local: 540-984-5224 M–F: 8 a.m. – 6 p.m. Sat: 9 a.m. – 1 p.m. Outside Shentel Service Area: 1-800-SHENTEL Technical Support 540-984-5132 Directory Assistance (Local) 411 Repair Service Local: 611 Outside Shentel service area: 540-984-9611 or 1-800-SHENTEL TTY/TDD Customers 540-984-8211

Residential Concern: 540-954-6213 Business Concern: 1-800-599-0193 Repair Residential Repair: 1-800-275-2355

Establishing CenturyLink Service In Warren & Page Counties Corporate Office

540-636-2914 800-535-0189 Billing Address PO Box 96031 Charlotte NC, 28296-0031 Billing Disputes Or Questions 1-800-786-6272

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LOCAL ZIP CODES & AREA CODES

Basye ..........................................22810 Bentonville..................................22610 Bergton.......................................22811 Berryville.....................................22611 Boyce..........................................22620 Bridgewater................................22812 Broadway ...................................22815 Brucetown..................................22622 Chester Gap...............................22623 Clear Brook................................22624 Criders........................................22820 Cross Junction ..........................22625 Dayton ........................................22821 Edinburg.....................................22824 Elkton..........................................22827 Fishers Hill .................................22626 Flint Hill.......................................22627 Local Zip Codes

Fort Valley ..................................22652 Front Royal.................................22630 Fulks Run ...................................22830 Gore ............................................22637 Grottoes......................................24441 Harrisonburg..............................22801 Harrisonburg..............................22802 Harrisonburg..............................22803 Hinton .........................................22831 Huntly..........................................22640 James Madison University .......22807 Keezletown ................................22832 Lacey Spring ..............................22833 Linden.........................................22642 Linville.........................................22834 Luray...........................................22835 Maurertown................................22644

McGaheysville............................22840 Middletown ................................22645 Millwood.....................................22646 Mount Crawford ........................22841 Mount Jackson..........................22842 New Market................................22844 Orkney Springs..........................22845 Penn Laird..................................22846 Pleasant Valley ..........................22848 Port Republic ............................24471 Quicksburg.................................22847 Rileyville .....................................22650 Shenandoah ...............................22849 Singers Glen...............................22850 Stanley........................................22851 Star Tannery...............................22654 Staunton.....................................24401

Staunton.....................................24402 Staunton.....................................24407 Stephens City.............................22655 Stephenson ................................22656 Strasburg....................................22641 Strasburg....................................22657 Timberville..................................22853 Toms Brook ...............................22660 White Post..................................22663 Winchester .................................22601 Winchester .................................22602 Winchester .................................22603 Winchester .................................22604 Winchester .................................22638 Woodstock.................................22664

Virginia Area Codes

A Abingdon..................... 276 Alberta......................... 434 Alexandria............571/703 Altavista ...................... 434 Amelia Court House ... 804 Amherst....................... 434 Appalachia.................. 276 Appomattox................ 434 Arcadia........................ 540 Arlington...................... 571 Arvonia........................ 434 Ashland ....................... 804 Austinville.................... 276 B Bachelors Hall ............ 434 Ballard......................... 276 Barnesville .................. 434 Bassett........................ 276 Beaverdam.................. 804 Bedford ....................... 540 Beechwood ................ 434 Belle Haven................. 757 Bent Mountain ............ 540 Bergton ....................... 540 Berryville ..................... 540 Bethia.......................... 804 Big Island.................... 434 Big Meadows.............. 540 Big Stone Gap ............ 276 Blackridge................... 434 Blacksburg.................. 540 Blackstone.................. 434 Bland........................... 276 Bluefield...................... 276 Bluegrass.................... 540 Bluemont..................... 540 Boones Mill................. 540 Bowling Green............ 804 Boyce.......................... 540 Boykins ....................... 757 Braddock .................... 703 Bridgewater ................ 540 Bristol.......................... 276 Brookneal.................... 434 Brownsburg ................ 540 Buchanan.................... 540 Buckingham................ 434 Buena Vista................. 540 Burkeville .................... 434 C Calverton..................... 540 Cana............................ 276 Cape Charles.............. 757 Cartersville.................. 804 Catoctin....................... 540 Chancellor................... 540 Charles City ................ 804

Charlotte Court House434 Charlottesville............. 434 Chase City .................. 434 Chatham...................... 434 Chesapeake................ 757 Chester........................ 804 Chilhowie .................... 276 Chincoteague ............. 757 Christiansburg ............ 540 Chuckatuck................. 804 Clarksville.................... 434 Clifton Forge............... 540 Clintwood.................... 276 Coeburn ...................... 276 Collinsville................... 276 Colonial Beach ........... 804 Colonial Heights ......... 804 Concord ...................... 434 Courtland .................... 757 Covington.................... 540 Craigsville ................... 540 Crewe.......................... 434 Cripple Creek.............. 276 Crozet.......................... 434 Culpeper ..................... 540 Cumberland ................ 804 Cumberland Gap ........ 276 D Dale City ..................... 703 Damascus................... 276 Danville ....................... 434 Davenport ................... 276 Dayton......................... 540 Deerfield...................... 540 Deltaville ..................... 804 Dendron ...................... 757 Dinwiddie .................... 804 Disputanta................... 804 Doswell ....................... 804 Dublin.......................... 540 Duffield........................ 276 Dulles .......................... 703 Dwight......................... 276 E Eagle Rock.................. 540 Edinburg...................... 540 Elkton .......................... 540 Emporia....................... 434 Engleside .................... 540 F Fairfax ......................... 703 Falls Church................ 703 Farmville...................... 434 Ferrum......................... 540 Fieldale........................ 276 Fincastle...................... 540 Floyd ........................... 540

Fork Union .................. 434 Fort Blackmore........... 276 Fort Eustis................... 804 Fort Lee....................... 804 Fort Monroe................ 804 Franklin ....................... 757 Fredericksburg ........... 540 Fries ............................ 276 Front Royal ................. 540 G Gainesville................... 540 Galax........................... 276 Gate City..................... 276 Gladstone.................... 434 Glasgow...................... 540 Gloucester .................. 804 Goochland .................. 804 Gordonsville................ 540 Great Bridge ............... 757 Great Falls................... 703 Greenwood ................. 540 Gretna ......................... 434 Grottoes...................... 540 H Halifax ......................... 434 Hamilton...................... 804 Hampden Sydney....... 434 Hampton ..................... 757 Hanover....................... 804 Harrisonburg............... 540 Haymarket................... 540 Herndon ...................... 703 Hickory........................ 804 Hillsboro...................... 540 Hillsville....................... 276 Hinton.......................... 540 Honaker....................... 276 Hopewell ..................... 804 Hot Springs................. 540 I Independence............. 276 Independent Hill ......... 703 Iron Gate ..................... 540 J Jarratt.......................... 434 Jewell Ridge ............... 276 Jonesville .................... 276 K Keezletown ................. 540 Kenbridge ................... 434 Keysville...................... 434 Kilmarnock.................. 804 King and Queen.......... 804 King George................ 540 King William................ 804

L La Crosse.................... 434 Lawrenceville.............. 434 Lebanon...................... 276 Lee .............................. 276 Leesburg..............571/703 Lexington .................... 540 Locust Grove .............. 540 Louisa.......................... 540 Lovingston .................. 434 Luray ........................... 540 Lynchburg................... 434 M Madison ...................... 540 Manakin ...................... 840 Manassas.................... 703 Marine Corps Base, Quantico ..................... 703 Marion......................... 276 Marshall ...................... 540 Martinsville.................. 276 Matthews .................... 804 Max Meadows ............ 276 McClung...................... 540 McDowell .................... 540 McGaheysville ............ 540 McLean ....................... 703 Meadows of Dan ........ 276 Mechanicsville............ 804 Middleburg.................. 703 Middletown................. 703 Midlothian ................... 804 Mineral ........................ 540 Montebello.................. 804 Monterey..................... 540 Montevideo................. 540 Montpelier................... 804 Montross..................... 804 Montvale ..................... 540 Morrison City .............. 276 Mount Jackson........... 540 Mount Solon ............... 540 Mountain Grove.......... 540 N Narrows....................... 540 Natural Bridge ............ 540 Nellysford.................... 804 New Castle.................. 540 New Hope ................... 540 New Market ................ 540 Newport ...................... 540 Newport News............ 757 Norfolk ........................ 757 Norton ......................... 276 O Oakwood..................... 276 Old Church.................. 804

Onancock.................... 757 Orange ........................ 540 Oriskany...................... 540 P Paint Bank .................. 540 Palmyra....................... 434 Parksley ...................... 757 Pearisburg .................. 540 Pembroke.................... 540 Peninsula .................... 804 Pennington Gap.......... 276 Petersburg .................. 804 Pocahontas................. 276 Port Royal ................... 804 Portsmouth ................. 757 Potts Creek................. 540 Pound.......................... 276 Powhatan.................... 804 Princess Anne............. 757 Providence Ford......... 804 Pulaski......................... 540 Purcellville................... 540 Q Quinton ....................... 804 R Radford ....................... 540 Raphine....................... 540 Remington .................. 540 Rich Valley .................. 276 Richlands .................... 276 Richmond.................... 804 Ridgeway .................... 276 Roanoke...................... 540 Rockville ..................... 804 Rocky Gap .................. 276 Rocky Mount .............. 540 Rural Retreat............... 276 S St. Charles .................. 276 St. Paul........................ 276 Salem .......................... 540 Sandston..................... 804 Schuyler ...................... 434 Scottsville ................... 434 Seaford ....................... 804 Shawsville................... 540 Shenandoah................ 540 Shenandoah Park....... 540 Smithfield.................... 757 South Boston.............. 434 South Brunswick ........ 434 South Hill .................... 434 Sperryville ................... 540 Spotsylvania ............... 540 Stafford ....................... 540 Standardsville............. 434

Stanley ........................ 540 Staunton...................... 540 Stephens City ............. 540 Stone Mountain .......... 540 Stony Creek ................ 434 Strasburg .................... 540 Stuart........................... 276 Suffolk......................... 757 Sugar Grove................ 276 Surry............................ 757 Sweet Briar ................. 434 T Tangier ........................ 757 Tappahannock............ 804 Tazewell ...................... 276 The Plains ................... 540 Timberville .................. 540 Toms Brook ................ 540 Triangle ....................... 540 Troutville ..................... 540 U Union Hall ................... 540 Unionville .................... 540 Upperville.................... 540 Urbanna ...................... 804 V Verona......................... 540 Victoria........................ 434 Vienna ......................... 540 Vinton.......................... 540 Virgilina ....................... 434 Virginia Beach............. 757 W Wakefield .................... 757 Warsaw ....................... 804 Washington................. 540 Waterford.................... 540 Waverley ..................... 804 Waynesboro................ 540 West Point .................. 804 Weyers Cave............... 540 Williamsburg............... 757 Williamsville ................ 276 Willis............................ 540 Winchester.................. 540 Windsor....................... 757 Wintergreen ................ 804 Wise ............................ 276 Woodberry Forest ...... 540 Woodbridge................ 703 Woodstock.................. 540 Wytheville.................... 276 Y Yorktown..................... 804

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U.S. AREA CODE MAP (SOME CITIES)

MASSACHUSETTS (MA) Boston............................617/857 Lowell .............................351/978 Norwood.........................339/781 Springfield .............................413 Worcester.......................508/774 MICHIGAN (MI) Ann Arbor ..............................734 Detroit....................................313 Flint........................................810 Grand Rapids ........................616 Kalamazoo.............................269 Lansing..................................517 Mt. Clemens ..........................586 Pontiac ...........................248/947 Saginaw.................................989 Sault Ste. Marie.....................906 Traverse City .........................231 MINNESOTA (MN) Anoka ....................................763 Duluth ....................................218 Minneapolis ...........................612 Minnetonka............................952 Rochester ..............................507 St. Cloud ...............................320 St. James ..............................507 St. Louis Park........................952 St. Paul..................................651 MISSISSIPPI (MS) Jackson ..........................601/769 Pascagoula............................228 Tupelo....................................662 MISSOURI (MO) Jefferson City ........................573 Kansas City ...........................816 Kirksville ................................660 St. Louis .........................314/636 Springfield .............................417 MONTANA (MT) ...................406 NEBRASKA (NE) Grand Island..........................308 Omaha............................402/531 NEVADA (NV) Las Vegas.......................702/725 Reno ......................................775 NEW HAMPSHIRE (NH) .......603 NEW JERSEY (NJ) Cherry Hill..............................856 Elizabeth................................908 Jersey City......................201/551 Newark ...........................862/973 Trenton ..................................609 NEW MEXICO (NM) ......505/575 NEW YORK (NY) Albany....................................518 Binghamton...........................607 Brooklyn............347/718/917/929 Buffalo ...................................716 Long Island............................516 Manhattan ....... 212/332/646/917 New York City ...........................212/332/646/917 Niagara Falls..........................716 Queens ............ 347/718/917/929 Rochester ..............................585 Syracuse.........................315/680 White Plains...........................914 NORTH CAROLINA (NC) Asheville ................................828 Cape Hatteras .......................252 Charlotte.........................704/980 Raleigh............................919/984 Wilmington.............................910 Winston-Salem...............336/743 NORTH DAKOTA (ND) .........701 OHIO (OH) Akron ..............................234/330 Cincinnati...............................513 Cleveland...............................216

Columbus .......................380/614 Dayton ...................................937 Lorain.....................................440 Marion ............................220/740 Toledo.............................419/567 Youngstown ...................234/330 OKLAHOMA (OK) Oklahoma City.......................405 Lawton...................................580 Tulsa...............................539/918 OREGON (OR) Eugene ...........................458/541 Portland..........................503/971 Salem .............................503/971 PENNSYLVANIA (PA) Allentown........................484/610 Erie ........................................814 Harrisburg..............................717 New Castle.....................724/878 Philadelphia....................215/267 Pittsburgh..............................412 Scranton.........................272/570 RHODE ISLAND (RI) ............401 SOUTH CAROLINA (SC) Charleston ......................843/854 Columbia ...............................803 Greenville...............................864 SOUTH DAKOTA (SD) .........605 TENNESSEE (TN) Chattanooga..........................423 Clarksville ..............................931 Knoxville ................................423 Memphis................................901 Nashville .........................615/629 TEXAS (TX) Abilene...................................325 Amarillo..................................806 Austin .............................512/737 Dallas.......................214/469/972 Del Rio...................................830 El Paso ..................................915 Fort Worth ......................682/817 Galveston ..............................409 Houston........... 281/346/713/832 Laredo ...................................956 San Antonio...........................210 Tyler................................430/903 Waco .....................................254 Wichita Falls ..........................940 UTAH (UT) Logan ....................................435 Salt Lake City .................385/801 VERMONT (VT) .....................802 VIRGINIA (VA) Arlington .........................571/703 Bristol ....................................276 Danville..................................434 Norfolk...................................757 Richmond ..............................804 Roanoke ................................540 WASHINGTON (WA) Bellevue.................................425 Olympia .................................360 Seattle ...................................206 Spokane ................................509 Tacoma..................................253 WEST VIRGINIA (WV) ...304/681 WISCONSIN (WI) Eau Claire .......................534/715 Green Bay .............................920 Madison.................................608 Milwaukee .............................414 WYOMING (WY) ..................307 WIDE AREA TELECOMMUNICATIONS SERVICE (WATS) All Locations....................800/844/855/ 866/877/888

IDAHO (ID) ............................208 ILLINOIS (IL) Alton ......................................618 Aurora.............................331/630 Chicago ....312/630/708/773/815 La Salle...........................815/779 Palos Heights ........................708 Springfield .............................217 INDIANA (IN) Evansville........................812/930 Ft. Wayne ..............................260 Gary.......................................219 Indianapolis ....................317/463 Kokomo.................................765 South Bend ...........................574 IOWA (IA) Cedar Rapids ........................319 Council Bluffs ........................712 Des Moines ...........................515 Dubuque................................563 Fairfield..................................641 KANSAS (KS) Dodge City ............................620 Kansas City ...........................913 Topeka...................................785 Wichita...................................316 KENTUCKY (KY) Ashland ...................................606 Bowling Green ................ 270/364 Lexington...............................859 Louisville................................502 LOUISIANA (LA) Baton Rouge .........................225 Bogalusa................................985 Lake Charles .........................337 New Orleans..........................504 Shreveport.............................318 MAINE (ME) ..........................207 MARYLAND (MD) Baltimore .................410/443/667 Charles ...........................240/301

San Francisco ................415/628 San Jose.........................408/669 San Pedro.......................310/424 Santa Ana..............................949 Santa Barbara .......................805 Santa Rosa............................... 707 Stockton................................... 209 Yukon City................................ 530 COLORADO (CO) Denver ............................303/720 Pueblo ...................................719 Vail.........................................970 CONNECTICUT (CT) Hartford ..........................860/959 Stamford.........................203/475 DELAWARE (DE) ..................302 DISTRICT OF COLUMBIA (DC) Washington ...........................202 FLORIDA (FL) Daytona Beach......................386 Ft. Lauderdale ...................754/954 Ft. Myers ...............................239 Gainesville .............................352 Jacksonville...........................904 Key West ........................305/786 Miami..............................305/786 Melbourne ......................321/407 Orlando...........................321/407 Palm Beach County ..............561 St. Petersburg .......................727 Tallahassee............................850 Tampa ...................................813 GEORGIA (GA) Albany....................................229 Atlanta .....................404/678/470 Columbus .......................706/762 Dublin ....................................478 Marietta ...................678/770/470 Savannah...............................912 HAWAII (HI) ..........................808

ALABAMA (AL) Birmingham ...........................205 Huntsville....................... 256/938 Mobile....................................251 Montgomery ..........................334 ALASKA (AK) ........................907 ARIZONA (AZ) Flagstaff.................................928 Glendale ................................623 Mena......................................480 Phoenix..................................602 Tucson...................................520 ARKANSAS (AR) Fayetteville.............................479 Little Rock .............................501 Pine Bluff...............................870 CALIFORNIA (CA) Anaheim .........................657/714 Bakersfield.............................661 Baldwin Park .........................626 Beverly Hills....................310/424 Burbank..........................818/747 East Los Angeles............213/323 Encino.............................747/818 Fresno....................................559 Laguna Beach .......................949 Long Beach ...........................562 Los Angeles....................213/323 Los Angeles (West)................310 Monterey ...............................831 Monterey Park.......................626 Oakland .................................510 Pacifica...........................650/764 Palm Springs..................760/442 Riverside................................951 Sacramento...........................916 San Diego..............................619 N. San Diego .........................858

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Using The International Calling Chart

For an operator-assisted call (such as credit card) : 01 + Country Code + City Code + Telephone Number Long distance company that does not handle international calls: 7-Digit Access Code Of A Long Distance Company That Handles Such Calls + 011 + Country Code + City Code + Telephone Number

The number following the country is the “Country Code.” The number following the city is the “City Code.” The numbers in the TD column signify the time difference in hours from Eastern Standard Time. Dial using one of the following methods: Long distance company that handles international calls: 011 + Country Code + City Code + Telephone Number

Country

City

TD

Country

City

TD

Country

Code City

Code

Country

Code City

Code

(Hours)

(Hours)

Afghanistan

Israel

93

* *

9.5

972

Jerusalem

2 6 3 6

5 6

American Samoa 684

Italy

-6

39 81

Rome Tokyo

Argentina

Japan Jordan

54

Buenos Aires 11

2 1

14

Aruba

297

all points

8

962 850

Amman

7

Australia

Korea (North) Korea (South)

61

Casey Davis Vienna

12 10

15

14 14

82

Seoul Beirut

2 1

Austria Belgium

Lebanon

43 32

1 2 2 3

6 6 1

961 231 218

7 5 7

Liberia

Brussels

Bolivia

Libya

591

La Paz

Tripoli

21

Mexico

Santa Cruz

52

Acapulco

744 998

-1

Bosnia

387

Sarajevo Brasilia

57 61

6 2

Cancun

Brazil

55

Mexico City

55

Rio de Janeiro 21

Tijuana

664

Bulgaria

Monaco

359 855

Sofia

2

7

377

all points

9

6 6

Cambodia

Netherlands

12

31

Amsterdam The Hague

20 70

Chile China

56 86

Santiago

2

1

New Zealand

64 47

Auckland

9 2

17

Beijing

10 21

13

Norway Panama

Oslo

6 0 0

Shanghai

Colombia Costa Rica

507

57

Bogota

1

0

Peru

51

Lima

1 2

506

-1

Philippines

Cuba

63 48

Manila

13

53 45

Havana City

7

0 6 0 7 9 6 6 7 2

Poland

Denmark Ecuador

Warsaw

22 21

6 5

Portugal

351

Lisboa

593

Quito Cairo

2 2

Puerto Rico

Egypt

1939

20

Russia

El Salvador

7

Moscow

495

8 8

503 358

-1

Saudi Arabia

Finland France

966

Riyadh

1

Helsinki

9 1

Singapore

65 27 34 46 41

13

33 49 30

Paris Berlin

South Africa

Germany

Cape Town

21 91

7 6 6 6

30 21

Spain

Greece

Madrid

Athens

Sweden

Greenland

Stockholm

8

299 671

Switzerland

Guam

Berne Zurich

31 43 11

15

Guantanamo Bay 53

all points

99 26

0

Syria

Guatemala

963 886

Damascus

7

502 509 504 852

Jarry

-1

Taiwan Thailand

Haiti

Taipei

2 2

13 12

0

Honduras Hong Kong

66 90

Bangkok Istanbul Bedford Edinburgh

-1 13 -6 -5

Turkey

212

7 5 5 5

United Kingdom 44

Hungary Iceland

1234

36

Budapest

1

134

354

India

London

20

91 62 98

New Delhi

11 21 21

10.5

United States

Indonesia

1

Jakarta Tehran

12

Uruguay

Iran Iraq

598

Montevideo

2

2 1

8.5

Venezuela

58 84

Caracas

212

964 353

-8

Vietnam

Ireland

Hanoi

4

12

Dublin

1

5

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COMMUNITY ORGANIZATIONS

Abuse And Neglect Child Abuse..............................800-552-7096 Concern Hotline Clarke County........................540-667-0145 Frederick County...................540-667-0145 Page County..........................540-743-3733 Shenandoah County..............540-459-4742 Warren County ......................540-635-4357 Winchester.............................540-667-0145 Response Hotline.....................540-459-5161 Shelter for Abused Women......540-667-6466 Winchester-Frederick County Child Advocacy Center......................540-665-5688 Aging/Senior Services Adult Care Center of NSV........540-722-2273 American Association of Retired Persons.....................800-523-5800 Area Agency on Aging .............800-883-4122 Price Rotary Senior Center .....540-433-2893 Retired Senior Volunteer Program.................................540-933-6299 Shenandoah County Active Living Center ..............540-984-8811 Valley Program for Aging Services.......................540-949-7141 American Red Cross Clarke County Service Unit......540-955-1216 Harrisonburg- Rockingham Chapter ............540-434-8891 Winchester-Frederick Chapter.540-662-5412 Big Brothers/Big Sisters Harrisonburg ............................540-433-8886 Winchester ...............................540-662-1043 Disabled Services ARC of Harrisonburg/ Rockingham ..........................540-437-9214 Access Independence..............540-662-4452 Friendship Industries................540-434-9586 Shen-Paco Industries...............540-477-2049 Valley Associates for Independent Living................540-433-6513 Winchester Day Nursery ..........540-662-2629

Free Clinics

Mental Health, Mental Retardation, Substance Abuse & Prevention Northwestern Community Services Administrative Office .............540-636-4250 Crisis Services.......................540-635-4804 Crisis Services (Toll Free).. 1-800-342-1462 Frederick Co. Therapeutic Day Treatment Program .............540-665-3104 Page County Clinic................540-743-4548 Shenandoah County Clinic ...540-459-5180 Shenandoah Co. Youth Services Center.........540-459-4946 Sunshine House ....................540-740-3169 Warren County Clinic ............540-636-2931 Winchester Clinic...................540-667-8888 Scouts BSA Shenandoah Area Council .......540-662-2551 Shelter Central Valley Habitat for Humanity..........................540-828-6288 Mercy House............................540-432-1812 Salvation Army of Front Royal 540-635-4020 Salvation Army of Harrisonburg 540-434-4854 Salvation Army of Winchester .540-662-4777 Shenandoah Alliance for Shelter..............................540-459-3212 Unemployment Virginia Employment Commission Harrisonburg..........................540-434-2513 Winchester.............................540-722-3415 United Way Harrisonburg-Rockingham County ...................................540-434-6639 Northern Shenandoah Valley ...540-536-1610 Page County ............................540-743-1662 Veterans Virginia Department of Veterans Affairs .....................540-635-4201 Veterans Administration Medical Center ......................304-263-0811 Veterans Administration Outpatient Clinic....................540-869-0600 Veterans Affairs ........................304-263-0811

Free Medical Clinic of Northern Shenandoah Valley 540-536-1680 Harrisonburg- Rockingham Free Clinic ........540-433-5431 Shenandoah County Free Clinic .............................................540-459-1700 St. Luke Community Center ....540-636-4325 Girl Scouts Of America Shawnee Council .....................540-662-6902 Health Services Alzheimer’s Association ...........866-568-6454 American Cancer Society ........800-227-2345 American Diabetes Association 202-331-8303 American Heart Association.....434-973-5072 American Lung Association .....804-267-1900 Caregiver’s Community Network .............................................540-568-3462 March of Dimes........................540-434-7789 Shenandoah County Pregnancy Center....................................540-984-4673 Valley AIDS Network ................540-568-8838 Hospice Blue Ridge Hospice .................540-536-5210 Rockingham Memorial Hospital Hospice .................................540-433-4429 Hospitals Page County Memorial Hospital 540-743-4561 Rockingham Memorial Hospital 540-689-1000 Or...........................................800-543-2201 Shenandoah Memorial Hospital 540-459-1100 Warren Memorial Hospital .......540-636-0300 Winchester Medical Center......540-536-8000 Hunger Blue Ridge Area Food Bank ..540-248-FOOD Legal Services Blue Ridge Legal Services.......800-678-5021 Lawyer Referral Service ...........800-552-7977 Literacy Skyline Literacy Coalition.........540-879-2933 Winchester Literacy Volunteers of America...........540-536-1648

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VIRGINIA RELAY INFORMATION Virginia Relay, offered through the Virginia Department for the Deaf and Hard of Hearing, is a public service which guarantees all citizens access to prompt, professional and accurate communication through the telephone. Consumers of these specialized services, specifically individuals who are deaf, deaf-blind, hard of hearing or have difficulty speaking, can communicate on the telephone via TTY, Voice Carry Over (VCO) , Hearing Carry Over (HCO) , Speech-to- Speech (STS) , Spanish and Captioned Telephone Service in order to connect with family, friends or businesses with ease. How Virginia Relay Works Dial 711 or the appropriate toll-free number provided to connect with Virginia Relay. A qualified Communication Assistant (CA) will ask for the area code and number of the person you wish to call and will begin relaying the conversation. Generally, the CA will voice the typed message from the text telephone (TTY ) user to the person on the other end. The CA then relays the spoken words by typing them back to the TTY user. Specialized Services Virginia Relay offers specialized services for individuals who have difficulty speaking and for Spanish speaking residents which includes English to Spanish translation. Specially trained CAs are on hand to assist in these types of calls by dialing the associated number provided on this page. Since Virginia Relay offers a variety of services please refer to the website listed or call Virginia Relay Customer Care for more detailed instruction on how a particular call is processed. Captioned Telephone Service (CTS) Captioned Telephone Service is ideal for individuals with hearing loss who are able to speak for themselves. A captioned telephone works like any other telephone with an essential difference: it allows users to listen to their phone conversations while reading word-for-word captions of what’s said to them. Access to Services Both 711 and the 800 numbers are toll-free calls and provide access to the same relay services. If you are experiencing trouble dialing 711 to reach Virginia Relay, please call Virginia Relay Customer Care. All Virginia Relay Services are available 24 hours a day, seven days a week. Spanish Captioned Telephone Service is available daily from 8:00 a.m. to 12:00 a.m. EST. Consumers may place relay calls to English and Spanish speaking persons within Virginia, across the United States and even internationally. By law, each conversation is handled with strict confidentiality.

To Place A Call Using Virginia Relay, Dial 711 or one of the toll-free numbers below: TTY: 800-828-1120 Voice: 800-828-1140 Speech-To-Speech: 866-221-6784 Visually Assisted STS: 800-855-8220 Spanish: 800-855-8200 Customer Care Information:

866-894-4116 Voice 866-246-9300 TTY P.O. Box 285 Aurora, NE 68818

Email: VARelay@HamiltonRelay.com Web: www.VARelay.org

Captioned Telephone Customer Service: 888-269-7477 To Call A Captioned Telephone User, Dial: 711 or 877-243-2823 Special Points Of Interest • Equipment Distribution Program The Technology Assistance Program (TAP) , which is offered through the Virginia Department for the Deaf and Hard of Hearing (VDDHH) provides specialized telecommunications equipment to those who qualify medically and financially. For more information on TAP, visit www.vddhh.org or call 800-552-7917 (Voice/TTY). Please note that 711 is only to be used to reach Virginia Relay. In an EMERGENCY you should continue to use 911. For emergencies, call 911 or your local emergency service TTY number directly. The Americans with Disabilities Act (ADA) requires that all 911 centers have a TTY and are prepared to handle emergency calls placed in this manner. Virginia Relay will make every effort to assist you in an emergency. However, it is important to understand that relay centers are not 911 centers and do not assume responsibility for emergency calls. • Emergency Calls

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GENERAL INFORMATION Customer Billing Rights 900-Number Calls Under the Federal Telephone Disclosure and Dispute Resolution Act, you have the following rights: You can request blocking of 900 calls from your phone. However, you need to check with your local telephone company to determine whether a fee will be charged for this service. You will have 60 days after receiving a bill to dispute 900 pay-per-call errors. While the errors are in review, you have the right to withhold payment for the disputed charges and no collection activity will be brought against you for those charges. If the charges are found to be legitimate, the long distance carrier or information provider may start a collection process against your account immediately. Your local and/or long distance service cannot be disconnected if you fail to pay your 900 charges. If you do not pay 900 charges, the carrier has the right to block your 900 access. You should not be billed for pay-per-call services that do not comply with federal laws and regulations. Do Not Call Registry People who want to avoid telemarketers can join the National Do Not Call Registry, a service launched by the Federal Trade Commission intended to block most phone sales pitches. Consumers can register by going online at www.donotcall.gov or by calling 888-382-1222 from the telephone with the number you would like to register. If you register online, you will receive an email from donotcall.gov as part of the confirmation process. You will need to click on the link in this email within 72 hours after you receive it. If you don’t click on the link in the email, the number you tried to register will not be added to the directory. The law requires telemarketers to search the registry every three months and avoid calling any phone numbers that are on the registry. Your number will stay in the registry until it is disconnected, or until you delete it from the registry. Understand that some calls are not covered. Once your number has been on the registry for three months, most telemarketing calls will stop. However, you still may get: Calls from—or on behalf of —political organizations, charities and telephone surveys. Calls from companies with which you have an existing business relationship. A company may call you for 18 months after you make a purchase or three months after you submit an inquiry or application.

Calls from companies you’ve given permission to call. The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide infor- mation to help consumers spot, stop and avoid them.

To file a complaint or to get free information on consumer issues: Log on

www.ftc.gov Call toll-free

1-877-FTC-HELP (1-877-382-4357) TTY 1-866-653-4261

Call Miss Utility Before You Dig 800-552-7001 or 811

Normal Operating Hours M – F: 7 a.m. – 5 p.m. Call at least 48 hours in advance, excluding weekends and holidays After Hours

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Miss Utility is the free “one call” Virginia information exchange center for excavators, contractors and property owners planning any kind of excavation or digging. The Miss Utility center notifies participating utilities of the upcoming excavation work so they can locate and mark their underground facilities in advance to prevent possible damage to underground utility lines, injury, property damage and service outages. The only operation performed by the Miss Utility service itself is the taking of information from the caller and referring that information to all of the affected utility companies involved. Wait 48 hours (two working days) beginning at 7 a.m. on the next business day after the call is made to give the utilities two full working days to locate and mark the underground lines. If you provide an e-mail address or fax number when you call, the Positive Response System will send you a notice when all utilities have responded to confirm that marking is complete. You can also call 800-552-3120 to check the Positive Response System by telephone. Once you receive confirmation that marking is complete, you may begin excavation. For more information visit the Miss Utility website at missutilityofvirginia.com

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GENERAL INFORMATION

Contacting The State Corporation Commission

Long Distance Dialing You must select a specific long distance company to handle all tele- phone calls being made to points outside your local calling area. Rates and regulations vary between companies and some companies bill separately, so you should select the long distance company that best meets the calling needs for you and/or your business. Some long dis- tance companies may require you to establish an account with them before using their services. Each company is different, so make sure you ask. You are responsible for all long distance calls placed from your telephone. If you hold a telephone calling card, you will be held responsible for all authorized charges made to that number. Long distance calls are usually less expensive during evening and night hours, weekends and on holidays. You should contact your long distance company for more information about specific rates and plans. To verify your long distance company, dial 1-700-555-4141 . You can determine if you have been “slammed” — if your long distance company has been changed without your knowledge — by dialing this number. For your protection, you should always contact your local tele- phone company if you decide to change your long distance provider. Types Of Operator-Assisted Calls Collect Calls: The party you are dialing agrees to pay the charges. Person-To-Person Calls: Call person-to-person when you wish to reach a particular party. This is the most expensive type of long distance service. Third Party Calls: Bill long distance charges to an authorized third telephone number. Dialing Direct 1 + (Area Code) + 7-Digit Number Operator-Assisted Call 0 + (Area Code) + 7-Digit Number Long Distance Directory Assistance 1 + (Area Code) + 555-1212 Directory Assistance for Toll-Free Numbers 1 + 800 + 555-1212 Long Distance Operator 00

The State Corporation Commission regulates the operations, rates and services of local telephone companies in Virginia. Telephone companies’ complaint procedures are on file with the SCC’s Division of Communications. Mailing Address For The SCC:

PO Box 1197, Richmond, VA 23218 The SCC Can Also Be Contacted: Calling: 800-552-7945 804-371-9967 Online: www.scc.virginia.gov

Access Charges The Federal Communications Commission (FCC) implemented access charges which permit local telephone companies to recover the cost of facilities connecting homes and businesses with the telephone company’s network. Customers with more than a single business line at a particular loca- tion or one business line at several locations, or any combination of business lines, PBX trunks or semi-public business coin lines, are considered multi-line business customers. Lifeline And Link-Up Lifeline Assistance and Link-Up are public programs implement- ed by local telephone companies that help eligible households pay for basic telephone hook-up costs and monthly services. Lifeline Assistance helps customers who already have telephone service reduce their monthly phone bills, while Link-Up helps eligible customers receive a discount on installation of service. For more information, or to find out if you qualify for the programs, call your local phone company, state public utility commission, or the Federal Communications Commission at 1-888-CALL-FCC . You may also visit the “Lifeline Across America” website www.lifeline.gov.

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