WesternKentucky2024

HOW TO REACH US Repair Service If you are having trouble with your WK&T service, dial 877-954-8748, 24 hours a day. Residential Service To establish new phone service for your home, apply in person at your local business office. Call to transfer residential service to a different address, discuss billing or request service disconnection. Toll Free .............................................................................................877-954-8748 You can also monitor your account 24/7 with Sma Hub. Visit wk.sma hub.coop to log in or register. Business Service To establish new business phone service, apply in person at your local business office. Call to transfer service to a different address, get information on single-line or multiline business phones, request service disconnection, discuss billing or request information on any advanced business communication system. Toll Free .............................................................................................877-954-8748 Local Directory Assistance Call ..............................................................................................................................411 A charge will apply for this service. Long Distance Directory Assistance See Long Distance Information.........................................................Page 12 Assistance In Calling (for all calls) Charges apply ..............................................................................0 for Operator TDD/TTY TDD/TTY customer service, billing and repair (Hours 8 a.m. - 5:30 p.m.) and Operator Service (Teletypewriter) ............................................................................ 877-954-8748 Kentucky Dual Pa y Relay Center TDD .............................................................................................................................. 711 Voice .........................................................................................................................711 Tennessee Dual Pa y Relay Center TDD ............................................................................................................................. 711 Voice .........................................................................................................................711 Underground Cable Locating Service Call ..............................................................................................................................811

Office Locations Pay your telephone bill and other telephone-related services at any of our three office locations listed below:

Mayfield Office 100 WK&T Technology Drive Mayfield, KY 42066 Monday-Friday 8 a.m. to 6:30 p.m. Saturday 8 a.m. to 4 p.m. Closed Sunday and Holidays WK&T Murray Office 1900 N. 12th St. Murray, KY 42071 Monday-Friday 8 a.m. to 4:30 p.m. Closed Saturday, Sunday and Holidays WK&T Ma in Office 207 S. Lindell St. Ma in, TN 38237 Monday-Friday 8 a.m. to 4:30 p.m. Closed Saturday, Sunday and Holidays

To pay your bill by phone, please dial 855-385-9908.

For more information, visit us online at www.mywkt.net or call our customer service depa ment at 877-954-8748.

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