WesternKentucky2023
HOW TO REACH US Repair Service If you are having trouble with your WK&T service, dial 1-877-954-8748, 24 hours a day. Residential Service To establish new phone service for your home, apply in person at your local business office. Call to transfer residential service to a different address, discuss billing or request service disconnection. Toll Free ......................................................................................... 1-877-954-8748 Business Service To establish new business phone service, apply in person at your local business office. Call to transfer service to a different address, get information on single-line or multiline business phones, request service disconnection, discuss billing or request information on any advanced business communication system. Toll Free ......................................................................................... 1-877-954-8748 Local Directory Assistance Call ..........................................................................................................................1-411 A charge will apply for this service. Long Distance Directory Assistance See Long Distance Information.........................................................Page 14 Assistance In Calling (for all calls) Charges apply ..............................................................................0 for Operator TDD/TTY TDD/TTY customer service, billing and repair (Hours 8 a.m. - 5:30 p.m.) and Operator Service (Teletypewriter) ........................................................................ 1-877-954-8748 Kentucky Dual Pa y Relay Center TDD.............................................................................................................................. 711 Voice ......................................................................................................................... 711 Tennessee Dual Pa y Relay Center TDD............................................................................................................................. 711 Voice ......................................................................................................................... 711 Underground Cable Locating Service Call ..............................................................................................................................811
Office Locations WK&T office hours are Monday through Friday 8 a.m. to 4:30 p.m.
Pay your telephone bill and other telephone-related services at any of our three office locations listed below:
Administrative Office 100 WK&T Technology Drive Mayfield, KY 42066 Monday-Friday 8 a.m. to 5:30 p.m. Saturday 8 a.m. to 4 p.m. Closed Sundays and Holidays WK&T Murray Office 1900 N. 12th St. Murray, KY 42071 Monday-Friday 8 a.m. to 4:30 p.m. Closed Saturday, Sunday and Holidays WK&T Ma in Office 207 S. Lindell St. Ma in, TN 38237 Monday-Friday 8 a.m. to 4:30 p.m. Closed Saturday, Sunday and Holidays
To pay your bill by phone, please dial 1-855-385-9908.
You can also monitor your account 24/7 with Sma Hub. Visit h ps://wk.sma hub.coop to log in or register.
For more information, visit us online at www.mywkt.net or call our customer service depa ment at 1-877-954-8748.
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