WashingtonCo2022

Individual Calling Features

AUTOMATIC CALLBACK Automatic Callback places a call to the last number you called. If that number is busy, this feature monitors the line and rings your telephone back when it becomes free. To Set Up Automatic Callback: 1. Call a local telephone number and receive a busy signal. 2. Depress the switchhook for about one second. 3. Listen for a dial tone. 4. Press *66 . 5. The last number is redialed. If the number is available, your call is completed. If the line is busy, a recording notifies you that your telephone will ring the dialed number when it becomes available. 6. Hang up the phone. 7. When the line is free, you will hear two short rings on your phone. Pick up your phone and the other line will ring. To Cancel Automatic Callback: 1. Lift the handset. 2. Press *86 . 3. A recording notifies you that it is cancelled. 4. Hang up the phone.

CALL TRANSFER/CONFERENCE Transfer a call to another phone number or add a third party. To Use Call Transfer: 1. Depress the switchhook for about ½ second. This places the person with whom you are talking on hold. 2. Wait for dial tone. 3. Call the telephone number of the third person to whom you want to transfer the call. 4. When the third person answers, you can talk privately before connecting the other call. Hang up the phone to transfer the call. 5. For a three-way conversation, depress the switchhook for about ½ second to add the person you have on hold. *If the switchhook isn’t held long enough, a Three-Way Call may be activated. If this occurs, you will be charged a fee.

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