Central Texas TeleCommunications

EMERGENCY NUMBERS

Automatic Number Identification: When an 800 or 900 number is dialed from your telephone, your telephone number may be transmitted to the company you have called and may be available to that company's representative before your call is answered. Cellular 911 Calls: When calling 9-1-1 on a cellular phone, be prepared to provide the following information: your name, cellular phone number, nature of the emergency, and the location of the incident. Please Note: Your call may be answered by a telephone company operator or a 9-1-1 dispatcher outside of your area. Privacy Considerations: The 9-1-1 emergency telephone number has been developed to quickly summon emergency service in a crisis situation. Callers should realize that when reporting an emergency by dialing 9-1-1, their telephone number (including non-published numbers) and their address may be automatically displayed on a viewing screen located at the 9-1-1 answering centers and that this call may also be recorded. This display of the calling number and address enables the emergency agency to quickly locate the caller even if the call is disrupted by the crisis. Callers who do not wish to have their telephone number displayed on the viewing screen should report an emergency by dialing the seven-digit telephone number of the appropriate emergency agency. For information about and referral to available health and human services and community organizations, please dial 2-1-1.

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