TwinLakes2024Telco

DIRECTORY CONTENTS

Information Page Emergency Numbers..................................................................1 Directory Contents/Officers/Directors/Staff............................2 How to Reach Us/Billing Information .......................................3 Broadband................................................................................... 4 Business ......................................................................................5 IQMAX.......................................................................................... 6 IQMAX+ .......................................................................................7 Troubleshooting ...................................................................... 8-9 Security ...............................................................................10-11 TV ...............................................................................................12 Wiring......................................................................................... 13

Information Page Backup Power .....................................................................14-15 Custom Calling Features ....................................................16-18 Extended Area Service............................................................. 19 Long Distance........................................................................... 20 General Information ............................................................21-22 Community Information ......................................................23-35 Twin Lakes Bylaws ..............................................................36-41 Annual TV Customer Notice ...............................................42-43 Government Offices ............................................................44-48

Of fi cers Name

Title

Area

Location

Dr. Gail Myers

President

Area VI Area IV Area III

Baxter (Putnam County) Byrdstown (Pickett County) Livingston (Overton County)

Mr. Douglas G. Elder Mr. Kent J. Brown

Vice President

Secretary/Treasurer

Directors Name

Area

Location

Mr. Gregory H. Brown Mrs. Marie Carlisle Mr. Kem W. Crouch Mr. Chris Farmer Mr. Gary E. Flynn Mrs. Karen Petty Mr. Larry J. Stafford Mr. James D. Storie

Area V Area II Area V Area III Area I Area I Area I Area II

Jamestown (Fentress County)

Celina (Clay County)

Jamestown (Fentress County) Livingston (Overton County) Gainesboro (Jackson County) Gainesboro (Jackson County) Gainesboro (Jackson County)

Celina (Clay County)

Staff Name

Title

Name

Title

Jonathan West

Chad Dillon Shane Heupel Lea Ann Gore Jamie Meadows

General Manager/CEO

Chief Operations Officer Chief Technology Officer Marketing & Sales Manager Customer Service Manager

Anita Hix

Corporate Development Manager

Nathan Means Joanna Williams

Chief of Staff

Chief Financial Officer

2