TwinLakes2022PutmanCountyArchive

HOW TO REACH US/ BILLING INFORMATION

Baxter Office: 444 Main St, Baxter, TN 38544 Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-858-2151 Repair Service: 931-858-3191 Byrdstown Office: 828 W Main St, Byrdstown, TN 38549 Office Hours: 8 a.m. - 12 p.m. & 1 p.m. - 5 p.m. Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-864-2151 Repair Service: 931-864-2000 Celina Office: 139 E Lake Ave, Suite B, Celina, TN 38551 Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-243-2121 Repair Service: 931-243-2000 Cookeville Office: 334 S Jefferson Ave, Cookeville, TN 38501 Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-476-2151 | 931-528-2005 Repair Service: 931-476-2161 Gainesboro Office: 1003 S Grundy Quarles Hwy, Gainesboro, TN 38562 Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-268-2121 Repair Service: 931-268-0281

Jamestown Office: 202 Rugby Ave, Jamestown, TN 38556 Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-879-5811 Repair Service: 931-879-5869 Livingston Office: 403 W Main St, Livingston, TN 38570 Mailing: PO Box 125, Gainesboro, TN 38562 Customer Service: 931-823-5511 Repair Service: 931-823-5566

Corporate Of fi ce 931-268-2151 200 Telephone Ln, PO Box 67 Gainesboro, TN 38562 Tech Support 24/7: 931-268-0281 TOLL FREE 1-800-644-8582 twinlakes.net

Business Hours: Monday through Friday 8 a.m. - 5 p.m. Twin Lakes Sure Cast Weather Line Info - 931-476-1000 Get time, temperature and the latest Twin Lakes services. Local for all Twin Lakes customers.

Message us! Have a question about services/billing, or need assistance with technical support? Let’s Chat! Get started at twinlakes.net today!

5 Ways to Pay Your Bill

1) Autopay When you are enrolled in our Autopay option, we will automatically debit your bank account or credit card each month for the total amount due. Added bonus! Receive $20.00 off your next billing statement when you sign up for Autopay or paperless billing! 2) Pay Online with Twin Lakes SmartHub Paying your Twin Lakes bill each month has never been easier! With our Online Portal called SmartHub, you can view your billing statement, pay with your credit card or bank

3) Pay by Mail If you want to pay your bill by mail, mail payment to the address found on your bill. 4) Pay by Phone with Secure Pay You may pay by phone using your credit or debit card by calling 888-220-6229. 5) Pay In Person Feel free to stop by any one of our seven local business offices to pay your bill. Bills and Payments Our bills go out the 1st day of every month, and payments are due by the 15th. A late payment charge may be added to bills paid after the due date. How to Get Service Restored If your service is disconnected for non-payment, previous charges must be paid before your service can be reconnected. The reconnection fee will be added to your next bill.

account, set up recurring payments, report a problem with your service, update your account information and more!

Visit twlakes.smarthub.coop

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