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Operator Assistance

Long Distance Operators are available 24 hours a day, 365 days a year, to help you with your long distance and local calling needs. (Charges may apply.) Reaching The Right Operator Dial 0 or Dial 0 + Ten-Digit number if you will be placing an Operator assisted call. Dial 00 or Dial 0 + Area Code + Seven-Digit Number to reach your selected long distance company. Types Of Operator-Assisted Calls Collect Call: A long distance call in which the person or firm you’re calling agrees to pay the charges Choose this type of long distance call when you want to speak to only one specific person or extension number. Charges apply only if that person is reached. Third-Number-Billed Call: A long distance call placed away from your home or office but still billed to that phone num ber, or another phone number if the party agrees associated with that call. Person-To-Person Call:

to pay for the call. (The operator may verify the third number charge before advancing your call.) When a third-number call is placed from a public (coin) telephone, the operator must verify the third number charge before completing the call. Coin Call: From a coin telephone, see the instruction card on or near the telephone, or dial “OPERATOR.” Time & Charges: Customers, when placing calls, may request from the “OPERATOR” the amount of time charged to the call and the costs associated with the call.

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