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Calling Features

Customer Originated Trace How To Use: 1. When you get a nuisance call, press and quickly release the “switch hook.” Listen for a special dial tone. 2. If you’ve already hung up, just lift the hand- set again and listen for a normal dial tone. 3. Press *57. (On a rotary phone, dial 1157.) 4. Listen for a confirmation tone or announce- ment that the last call has been traced. 5. Hang up. 6. The number you traced will be recorded at the phone company. If you decide to follow up on the matter, we’ll provide that number to the local authorities. Note: • The “switch hook” is the button the hand- set pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead. • Customer Originated Trace must be used immediately after you hang up on the call you want traced. If you get another call, or hear a Call Waiting tone first, you will trace the wrong call. • In some areas, after you dial *57 , you’ll hear an announcement that the call can be traced. Just follow the voice instructions to dial an additional code, and the call will be traced.

Anonymous Call Rejection *77 When you have Caller ID, this service will route any incoming call, that has its telephone number blocked, to a recording. Your phone will not ring. To Use: 1. Listen for dial tone. 2. Press *77 (1177 for rotary or pulse phones). 3. Listen for confirmation tone or announce- ment, then hang up. Callers will hear a message telling them that you are not accepting calls that are blocked; i.e., “Please remove the block and call again.” To Cancel: 1. Press *87 (1187 for rotary or pulse phones) and then listen for announcement. Encourage Your Kid’s Habit Kids need something better to do than drugs. Like sports, dance, or music. Because good things can be habit-forming, too.

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