SouthwestTexas

Calling Features

CALL TRACE

$8.00 each completed trace

Tired of prank or harassing telephone calls? Call Trace allows you to request a trace on an obscene, threatening or harassing call. After receiving such a call, just dial the special code to have the calling party's telephone number printed at Southwest Texas Communications.

To Use Call Trace:

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Hang up after receiving the annoying call.

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Lift the receiver and listen for dial tone.

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•

Press

then listen for a tone or a recorded announcement.

If a greeting asks to enter "1" a trace can be accomplished. After activating Call Trace, you should call Southwest Texas Communications for further instructions. It is important to activate Call Tracing immediately after receiving a prank call. If you delay and receive a subsequent incoming call, Call Trace will trace only the last call. If a Call Waiting tone is received during a call that is to be traced, tracing will occur on the Call Waiting call rather than the original calling number.

CALL WAITING

No Charge - Included With Local Service

Call Waiting alerts you that another party is trying to contact you while you are engaged in a telephone conversation. You can answer the incoming call and talk privately without losing the original party. You can also alternate between parties. Don't miss that important phone call. To Use Call Waiting: When you are notified of the incoming call by a Call Waiting alert tone, press the "flash" button or depress and release the hookswitch to put the original party on hold. You are then connected to the calling party. To alternate between parties, press "flash" button or depress and release the hookswitch once for each transfer. If you wish to end the original conversation when you hear the Call Waiting alert tone, simply hang up. Your telephone then rings and you are connected to the calling party.

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Rocksprings, Texas

CALLING FEATURES