SouthwestTexas

Information About Your Telephone Service

CHOOSING YOUR LONG DISTANCE COMPANY

• What are the company's rates and do they have special rate periods? • Will the company charge for calls by the minute, portion of a minute, or blocks of time? • Will the company begin charging for the call when the call is answered or when it starts ringing? • Will the company allow you to make collect calls or credit card calls? • Will you be able to make long distance calls away from your home or business and still use the company's lines? • Will your long distance calls be billed on your monthly local service bill or will you receive a separate bill? • What is your company's reputation for service? Talk to someone who has tried that company. • Will there be a monthly charge, or a minimum charge?

• Will the company offer 24-hour-a-day service? • Will you be able to make international calls? • Will you need any special telephone equipment?

• Will you be able to call to and from anywhere, or only to selected cities? • Will you get credit for bad connections and how will they apply credit? • Will the company provide directory assistance, will you be charged for each call and what is the rate?

Under the provisions of Part 68 of the Federal Communications Commission Rules and Regulations, customers may purchase their own station equipment if certain conditions are met. All terminal equipment must meet FCC requirements. Customers who provide their own terminal equipment are responsible for the maintenance and repair of their equipment. In the event customer-provided terminal equipment causes harm, the Telephone Company will, when practicable, notify the customer and the customer shall make such change as shall be necessary to remove or prevent such harm. The customer shall be responsible for the payment of any charges for visits to the customer's premise where a service difficulty or trouble report results from customer-provided equipment. CUSTOMER PROVIDED EQUIPMENT

All customers are furnished with a minimum of one directory for each customer access line. Additional directories may be obtained by contacting the Business Office. Directories of other cities may be ordered by calling AT&T Directory Resource Center l-877-243-8339. DIRECTORIES - Local and Out-of-Town

OTHER INFO ENGLISH

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Rocksprings, Texas