Sierra2023Archive

Products and Services Sierra Telephone Voice Mail User Guide

Check Your Voice Mail Messages

Access Your Voice Mail While Traveling

• From your home or business telephone, dial:

• Dial your 11-digit telephone number

or 6 8 3 - 1 0 0 0 1 - 2 0 9 - 9 6 6 - 1 0 0 0

• When your greeting begins, press the # key

• After the voice prompts, enter your password, then press the # key

• Enter your 7-digit telephone number, then press the # key • Enter your password, then press the # key

• Follow the voice prompts

Manage Your Voice Mail Online

Access Your e-Forward Messages

• Go to https://mysierraphone.com/Voicemail

• Access your e-Mail account and open your e-Forward Message

• Enter your 7-digit telephone number and your password ______, click submit

• Listen to your message

• Play, save or delete your messages and manage other features and settings

• Play, save or delete your message

Tips While Playing Voice Mail Messages

Press:

1 2 3 4

to forward the message to another mailbox or distribution list

to play or replay the messages

6

to save the message

7 8 9

to skip back 3 seconds

to delete the message

to pause/continue messages

to save the message as “new”

to skip forward 3 seconds

to call back the person who left the message (local, unblocked calls only)

5

to return to the main menu

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