Sierra2023Archive

Equipment Information

Telephone Safety The telephone is one of the safest appliances in your home or office. There are, however, a few situations where a telephone user needs to be cautious. Use of the Telephone Near Water The telephone should not be used while you are in the bathtub, shower or pool. Immersion of the telephone or handset in water could cause electrical shock. Use of the Telephone During an Electrical Storm You should avoid using a telephone during an electrical storm in your immediate area; calls of an urgent nature should be brief. There is a remote risk of a dangerous electrical shock from lightning when using If you think you have found a gas leak, you should not use a telephone in the vicinity of the leak until the leak is repaired. The telephone contains electrical contacts that could generate a tiny spark when you lift the handset and dial. While unlikely, it may be possible for this spark to trigger an explosion if the gas concentration is high enough. Cordless Telephones It is important to note that intermittent noises, static, and failures of your cordless telephone may be the result of a bad, or failing, battery. Note: Your cordless phone will not work during a power outage. Other equipment that requires electricity, such as telecommunication devices used to assist customers with disabilities, will not work during a power outage. Limited Service to Dial 911 or the Business Office Limited Service is provided by Sierra Telephone at no charge to residential locations where there has been previous telephone service and it is permissible with existing technology and facilities. It is also provided to a new residential location where there is an outside network interface, known as a Minimum Point of Entry (MPOE), and inside jacks have been wired to the MPOE. This residence service allows callers to have limited outgoing call capability. Calls are restricted to 9-1-1 for emergency service and to a local telephone number for the Sierra Telephone Business Office. To verify the availability of Limited Service at a residential location that does not have current active telephone service, plug in a standard corded telephone to a properly wired inside jack or at the network interface box. If dial tone is present at the residential location: To reach emergency services . . . . . . . . . . . . . . . . . . . . . . . . dial 9-1-1 To reach the Oakhurst Business Office . . . . . . . . . . dial 559-683-4611 To reach the Mariposa Business Office . . . . . . . . . . dial 209-966-3636 Limited Service will be provided for 120 days following (1) the date of notification of discontinuation of telephone service to existing the telephone during a nearby electrical storm. Use of the Telephone to Report a Gas Leak

residential locations, or (2) the date of provision of Limited Service to a new residential location. For more information about the State law regarding 911 service, call 1-800-848-5580 . Recording or Monitoring Phone Calls Anyone who records or monitors a phone conversation is required to make this known to all parties in the conversation. The party doing the monitoring must ask the other person’s permission to record or monitor the conversation. When using the public utility telephone network: A. All parties in the conversation must consent to the conversation being recorded or monitored; and B. The monitoring or recording must be signaled by either: 1. a “beep tone” audible to all parties and repeated at regular intervals during the conversation; or 2. clearly and permanently marking the telephones being used that the conversation may be recorded without notice. Phone Receiver off the Hook At times you may not wish to receive incoming calls. Please do not leave the receiver off the hook as this unnecessarily congests the switching equipment. In some cases, we may have to disconnect your line to avoid overloading the equipment. When this occurs, your telephone will not work until it is reconnected in our switching office. We suggest if your phone is equipped with a jack, simply unplug it, or turn the ringer off. Customer-Owned Equipment Federal Communications Commission rulings permit the connection of customer-owned equipment, such as telephones, answering devices, automatic dialer, and other compatible terminal equipment, directly to the telephone network. Regulations provide that this connection be made on one-partyline service only. Federal Communications Commission regulations require that customers connecting terminal equipment to the telephone network notify the telephone company before such a connection is made. The customer is required to furnish Sierra Telephone with the FCC registration number of the equipment, the ringer equivalence of the equipment, and the USOC jack type. Any maintenance or repair of customer owned equipment must be made by the manufacturer or his authorized agent according to Federal Communications Commission regulations. In the event that customer owned equipment interferes with the proper operation of the telephone network, Sierra Telephone may tem porarily disconnect that equipment until it is in proper working order. A service charge may apply. Attachments to Telephone Equipment Attachments connected to the telephone company’s lines must be in compliance with company tariffs and Federal Communications Commission regulations.

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