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CUSTOM CALLING FEATURES

Calling Number Delivery Blocking (Available At No Charge): By dialing a code before you place a call, you can prevent your name and number from appearing on the Caller ID display of the person receiving your call. How It Works: • Lift the handset and listen for a normal dial tone. • Press *67 . • Dial the number you are calling as usual. • The person you have called will not be able to see your informa- tion displayed on their telephone display screen. Instead a “P” or “Private” will be displayed. Display Non-Published Numbers (Available At No Charge): By dialing a code before you place a call, your non-published phone number will be released to show up on the Caller ID display of the person receiving your call. This feature can be used if you are trying to call someone who does not wish to receive anonymous calls. How It Works: • Lift the handset and listen for a normal dial tone. • Press *82 .

• Dial the number you are calling as usual. • The person you have called will be able

to see your information displayed on their telephone display screen even though your telephone number is non-published.

Customer Originated Trace: When you receive a harassing call, you can dial a simple code to trace the source of that call for the telephone company. Various charges may apply. How It Works:

• When you get a nuisance call, press and quickly release the cradle button. Listen for special dial tone. • If you have already hung up, just lift the handset again and listen for a normal dial tone. • Press *57 . • Listen for the recording and dial 1 to trace. • Listen for confirmation announcement that the call has been traced. • Hang up. • The number you traced will be recorded at the phone company. If you decide to follow up on the matter, we will provide that num- ber to the local authorities.

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