RuralAlaska2024OTZTelephoneCooperative

april 2024-2025 411ruralalaska.com 002045 rural alaska telephone directory Astac OTZ

RURAL ALASKA TELEPHONE DIRECTORY OTZ TELEPHONE COOPERATIVE, INC.

APRIL 2024-2025

Includes listings for Arctic Slope Telephone Association Cooperative, Inc.

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Table Of Contents

Telephone Information Emergency Numbers. . . . . . . . . . . . . . . . . . 1 Table Of Contents . . . . . . . . . . . . . . . . . . . . 2 Customer Information . . . . . . . . . . . . . . . 3-8 Alaska Relay Service . . . . . . . . . . . . . . . . . . 9 Alaska Statutes . . . . . . . . . . . . . . . . . . . . . 10 Special Services. . . . . . . . . . . . . . . . . . 11-15 Lifeline Telephone Services. . . . . . . . . . . . 16 Area Code Map . . . . . . . . . . . . . . . . . . . . . 17 Area Codes For Some Cities. . . . . . . . 18-19 Lifeline Cellular Services . . . . . . . . . . . . . . 20 Postal ZIP Codes. . . . . . . . . . . . . . . . . 21-22 CPNI Info . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Call Before You Dig . . . . . . . . . . . . . . . . . . 24

Important Notice Regarding 10-Digit Dialing The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline. You must now dial 10 digits (area code 907 + telephone number) for all local calls. For more information, call our office at 1-800 478-3111 or 907-442-3114.

DIGIT DIALING REQUIRED FOR LOCAL CALLS

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Customer Information Things You Need To Know

Business Where use is primarily or substantially of a business, professional, institutional, or otherwise occupational nature. Residence Where use is primarily of a social or domestic nature.

OTZ Telephone Cooperative, Inc. Ambler - Buckland - Deering - Kiana - Kivalina - Kobuk - Kotzebue - Noatak - Noorvik - Selawik - Shungnak Arctic Slope Telephone Association Cooperative, Inc. Anaktuvuk Pass - Atqasuk - Deadhorse/ Prudhoe Bay - Kaktovik - Nuiqsut - Point Hope - Point Lay - Wainwright

Your Rights And Responsibilities

Be careful who you let use your phone. If telephone service is in your name, you are responsible for all calls made from your phone, including long distance calls, regard less of who places the call. Your telephone may be used for legal purposes only and may not be used in any way that interferes with the telephone service of others. Equipment connected to the Telephone Company’s lines must be in compliance with our tariffs and Federal Communications Commission regulations. Interruption To Service When requested by the customer, if service is interrupted for more than twenty-four (24) hours, and for causes other than the negligence or willful act of the customer, an allowance shall be made for the minimum rate for the telephone facilities and class of service affected by the interruption, for such time as the interruption continues. No other liability shall be attached to the Telephone Company for such service interruptions. Business And Residence Service Determination as to whether a customer service should be classified as business or residence will be based upon the character of use, regardless of the type of premises.

Regulations, Rules And Tariffs Copies of our rules, regulations and rates are available for public inspection at the Telephone Company office.

Regulatory Commission Of Alaska Consumer Protection Hotline 1-800-390-2782

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Customer Information Things You Need To Know

Customer Complaints And Disputes

A complaint or dispute regarding service or billing which cannot be satisfactorily resolved within a reasonable amount of time may be submitted by the complainant to the CEO. The Utility may require that the complaint be submitted in written form. All written complaints shall be sent to the CEO of the Telephone Company. If the complainant is still not satisfied with the disposition of his complaint, he may then (per 3 A.A.C. 48. 120, Alaska Administrative Code) file the complaint with the Alaska Public Utilities Commission.

Statement Of Billing Error Rights For 900 Pay-Per-Call Service Charges This statement sets out your billing error rights with respect to telephone-billed purchases made using interstate 900 pay per-call services that are billed to you through your local Telephone Company. The rights and obligations of you, the con sumer, and of your local Telephone Company and your long distance carriers, who are billing entities, listed below, are provided under the Federal Telephone Disclosure and Dispute Resolution Act. This is the procedure that you must follow to notify your local Telephone Company of a billing error and the steps that must be taken in response to your notice:

Telephone Numbers The customer has no proprietary right to an assigned telephone number. Your local Telephone Company may make changes with the telephone number or central office designation as the requirements of the service demands.

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Customer Information Things You Need To Know

You may provide notice of a billing error to your local Telephone Company by telephone or in writing within 60 days of receiving the bill. If you write, you should: • Give us the customer’s name and telephone number to which the charge was billed. • Tell us the date and amount of the error, and the type of error you believe occurred. • Tell us why you believe it was an error.

If it is determined that no billing error ocurred, your rights and obligations are: You will be given an explanation stating the reasons why it has been determined there was no error. If there was an error – even a partial error or an error different than what you asserted – your account will be adjust ed appropriately. If you request a written explanation and copies of any documentary evidence, it will be provided.

You should contact your local Telephone Company first, since we have an agreement to receive billing error notifications. You may also notify the long distance carrier, but they may ask you to contact us directly. A customer who calls us about a billing error within 60 days of receiving the bill will have provided sufficient notice to initiate a billing review. You have the right to withhold payment of any disputed amount pending completion of the billing review. All actions to collect that disputed amount will be suspended until the review is completed.

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Customer Information Things You Need To Know

Once a billing review is completed and the charges are judged to be yours, failure to pay the outstanding balance may result in collection action being taken by the provider of the 900 service, the long distance carrier or your local Telephone Company. If collec tion action is taken, the collection agency will be advised that the amount is in dispute. You will also be notified that collection action is being taken. If the dispute is sub sequently resolved, that fact will be reported to all who received the initial report that the account was delinquent. If your local Telephone Company or the long distance carrier company, as a billing entity, fails to follow the billing and collection pro cedures prescribed by #308.7 of the Federal Trade Commission rule implementing the Federal Telephone Disclosure and Dispute Resolution Act, we are obligated to forfeit any disputed amount up to $50 per transaction. The FCC also requires disclosures to tele phone subscribers, which are as follows: Your local exchange and long distance service cannot be disconnected or inter rupted as a result of your failure to pay charges for interstate pay-per-call service, charges for interstate 900 pay-per-call services provided under a presubscription or comparable arrangement or charges you have disputed for interstate tariffed collect information services. You may obtain blocking of access to 900 pay-per-call services where it is technically feasible. Requests for blocking and requests for unblocking will be subject to a reason able one-time fee. Our tariffs include the applicable terms and conditions. You have a right not to be billed for pay per-call services not offered in compliance with Federal laws and regulations estab lished under Titles II or III of the Telephone Disclosure and Dispute Resolution Act. Your access to 900 pay-per-call services may be involuntarily blocked for failure to pay legitimate pay-per-call charges.

This action will be taken within two billing periods. If you send the notice to the long dis tance carrier, there may be up to an additional fifteen days to complete the billing review. The long distance carrier will notify the pro vider of the service of the disposition of the billing error investigation and the reasons for that disposition. Your local Telephone Company will notify you in writing, normally with your billing statement, of the date when payment is due on the amount determined not to be in error. Payment must be made in the normal course of billing or as otherwise provided, by not less than ten days after the request for payment is made. Once your local Telephone Company and the long distance carrier have complied with FTC rule #308.7 (d) regarding a claim you make of a billing error, your local Telephone Company has no further responsibility under that rule to reevaluate the claim if you continue to make substantially the same allegation. You will not be charged for a billing review.

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Customer Information Things You Need To Know

How To Block Telephone Solicitations

Types Of Telephone Service Available (Call your local exchange company customer service office for specific details.) • 900 Blocking • Customer Calling Features • Fax Line • Multi-line Services • Calling Cards • Sale of Equipment • Wire Maintenance Plans Directory Listings The Telephone Company cannot and does not assume liability because of errors or omis sions in compiling this directory. Sometimes, despite careful attention, errors will occur. Please check your listing in the directory. If it is incorrect, please call your local telephone customer service department, so that it may be corrected for the next issue. Directory listing options are as follows: • Listed (appears in directory, no monthly charge). • Non-listed (does not appear in directory, is available through directory assis tance, monthly charge). • Non-published (does not appear in the directory or in directory assistance, monthly charge). • Dual name listing (two people may be listed with the same last name, resi dential listing only, no monthly charge). • Additional listing (number appears under two or more different listings, monthly charge). Information For Listing Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 State . . . . . . . . . . . . . . . . . . . 907-555-1212 Nationwide . . . . . . . . . . . . . . 800-555-1212

You may go to the National Do Not Call Registry. Registering your phone number with this registry is free. You can register over the Internet at www.donotcall.gov or call 1-888-382-1222, TTY 1-866-290-4236, from the phone number you wish to register. Your number will stay registered for five years, or until the number is disconnected or you remove the listing. Requests For Service To order service or to change your tele phone service, please have the following information ready for us: • The type of service you require. • Whether or not you need jacks or inside wiring installed. • The type of listing you want in the phone book. • Your employment and credit information. • Address and alternative number at which you can be reached. • The telephone number of the previous occupant at your location if applicable. Service For A New Construction Call as soon as possible for service to a new building or a building that has not had previous telephone service installed. Note that telephone facilities may not be available in all locations and some delays to your request for service may occur while telephone facility construction takes place. Your local telephone company will provide service to these areas as quickly as it is able to obtain the necessary easements and perform the construction to do so.

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Customer Information Things You Need To Know

Customer Responsibility

OTZ Responsibility

Telephone

Aerial Telephone Drop Wire

Telephone Jack

Pedestal

Test Point Network Interface/ Protector

Telephone Inside Wiring

Outside Buried Telephone Service Wire

Inside Wiring Customers own the wiring inside their prem ises. If repairs are needed on this wiring, you have several options: • Your local telephone company can install and do the repairs for you at time and materials cost (contact them regarding wiring maintenance plans available). • You can hire a contractor to install or repair your inside wiring. • You can install or repair the inside wiring yourself. Before You Call 1. Hang up all telephones. Make sure phone accessories – answering or fax machines, computers, modems, security system, and telephone sets – are working. To check, unplug the phone cord from the unit or the jack and check for damage. Leave everything unplugged for 5 minutes. Then try plugging in phone sets one at a time to see if the trouble still exists. 2. If all the telephone accessories are work ing, go to your network interface box (outside, where the phone line enters the house).

3. Test to determine if the problem is inside or outside the house: 1. Take a working phone to the network interface box (single line phone only). 2. Remove the modular plug from the test jack and insert the modular plug from your phone. If the same problem occurs... the problem is in the phone line. Call your local telephone company by dialing 611 and they will repair the lines at no charge to you. If the problem does not occur... the problem is in your wiring. Call your local telephone company or another company to repair your inside wiring. If the problem is in your telephone set... follow the instructions on your warranty or contact your equipment retailer for repair or replacement.

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Alaska Relay Telecommunications Relay Service

Dial 7-1-1 To Place A Relay Call or 1-800-770-8973 (TTY) 1-800-770-8255 (Voice) 1-800-770-3919 (ASCII) 1-866-355-6198 (Speech to Speech) 1-866-355-6199 (Spanish) 1-800-770-6180 (VCO Direct) What Is Alaska Relay? Alaska Relay service provides telephone accessibility to people who are deaf, hard of-hearing or speech-disabled. Alaska Relay is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on the length of the calls. Alaska Relay provides state-of-the-art technology, a full range of features, and highly trained pro fessional communication assistants (CAs) to ensure that users are able to communicate easily and effectively – every time they place a relay call. This 24-hour relay service is provided at no cost to callers. Long distance calls will be billed accordingly. What Equipment Do I Need To Use Relay? The most common telephone device used to make a relay call is a TTY (text telephone). There are other telephone devices avail able, depending on the type of relay ser vices used. Alaska residents who are deaf, hard-of-hearing, deaf-blind or speech-dis abled are eligible to receive specialized telephone equipment through the equipment Distribution Program at CSD at minimal or no cost. For more information on how to obtain specialized telephone equipment in your area, call toll free (866) 338-0035 TTY or (907) 338-0035 TTY, (866) 757-6256 Voice. Confidentiality And Ethics Alaska Relay is strictly confidential. All calls will be kept private, and no records of any conversations will be maintained. CAs will not share information regarding the contents of any relay calls. All calls and information are 100 percent confidential. For more information – Check our website at www.AlaskaRelay.com

TDD Legislation Under Alaska state law, speech and hearing impaired persons who are determined by the state to be eligible can obtain special teletypewriter equipment allowing telephone calls to be sent or received by those with speech or hearing impairment. Because these special services are to be provided at a consumer cost no greater than paid by other customers, this program is funded through a monthly surcharge on all tele phone customers in the state.

Interested persons should write to: Alaska Deaf, Hard-of-Hearing and Deaf-Blind Council, Inc P.O. Box 90129

Anchorage, AK 99509 Alaskadeafcouncil.org

Century Communications And Video Accessibility Act Of 2010 (“CVAA”) The CVAA requires telecommunications companies to make their products and services accessible to people with disabil ities, if such access is readily achievable. To clearly show that OTZ recognizes the importance of meeting the needs of people with disabilities, OTZ added a question on all OTZ service applications asking whether the applicant has any dis abilities that may inhibit access to service offerings. Additionally, OTZ posted infor mation about disability related services and company contact information at our business office and on our website at www.otz.net . In the future, OTZ will be including CVAA related information in marketing materials as well. If you need additional informa tion, or if there is anything that we can do to assist someone with disabilities, please contact Cynthia Fields at 907-442-3114.

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Alaska Statutes For Your Information

Warning Sec. 42.20.030. Civil liability for taking utility service and for damages to and or interfer ence with a utility line. (a) A person is civilly liable to the utility whose property is damaged in a sum equal to three times the amount of the actual damages sustained and three times the value of the service taken if the person intentionally or in the exercise of gross negligence (1) damages a pole, tree, pipeline, or other object used in a utility line; (2) damages an insulator in use in the line or damages or removes from its insulator any wire used in a utility line; (3) damages the insulation of the line or interrupts the transmission of the service through it or damages the protective wrapping of a water, oil, or gas pipeline; (4) damages property or materials belong ing to a utility; (5) interferes with the use of a utility line, or obstructs or postpones the transmission of service over a utility line; (6) procures or advises damage to any utility line; (7) interferes with or alters a meter or other device for the measuring of service from a utility; or (8) without the permission of the utility takes service from the utility or taps a wire or line used for the transmission of service or procures or advises this be done. (b) A person is civilly liable to the utility whose property is negligently damaged under (a) (1), (2), (3), (4), or (5) of this section in a sum equal to the amount of the damages sus tained. (§ 49-5-12 ACLA 1949; am § 1 ch 39 SLA 1964, am §§ 1,2 ch 68 SLA 1980). Sec. 11.61.120 Harassment. (a) A person commits the crime of harassment if, with intent to harass or annoy another person, that person (1) insults, taunts, or challenges another person in a manner likely to provoke an immediate violent response; (2) telephones another and fails to terminate the connection with intent to impair the ability of that person to place or receive telephone calls; (3) makes repeated telephone calls at extremely inconvenient hours;

(4) makes an anonymous or obscene tele phone call or a telephone call that threat ens physical injury; (5) subjects another person to offensive physical contact; or (6) violates a provision of an order issued under AS 25.35.010. (b) or 25.35.020 restraining the respondent from com municating directly or indirectly with the petitioner. (b) Harassment is a class B misdemeanor. (§ 7 ch 166 SLA 1978; am § 10 ch 61 SLA 1982) Sec. 42.20.310. Eavesdropping. A person may not (1) use an eavesdropping device to hear or record all or any part of an oral conver sation without the consent of a party to the conversation; (2) use or divulge any information which the person knows or reasonably should know was obtained through the illegal use of an eavesdropping device for per sonal benefit or another’s benefit; (3) publish the existence, contents, sub stance, purport, effect or meaning of any conversation the person has heard through the illegal use of an eavesdrop ping device; (4) divulge, or publish the existence, con tents, substance, purport, effect or meaning of any conversation the per son has become acquainted with after the person knows or reasonably should know that the conversation and the information contained in the conversa tion was obtained through the illegal use of an eavesdropping device. (c) In this section “eavesdropping device” means any device capable of being used to hear or record oral conversation whether the conversation is conducted in person, by telephone, or by any other means; provided that this definition does not include devices used for the restoration of the deaf or hard of-hearing to normal or partial hearing. (§ 1 ch 133 SLA 1966). Revisor’s Notes -Subsection (a) was formerly AS 11.60.290. Renumbered in 1980 and des ignated as (a) in 1989. Subsection (b) was formerly AS 11.60.320. Renumbered as AS 42.20.340 in 1980. Renumbered again in 1989.

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Special Services For Enhanced Communications

Caller ID Caller ID lets you know who is calling before you answer the phone (but will not identify callers with unpublished numbers). OTZ offers Caller ID service, but to use the ser vice you will need a separate display unit, or a telephone with a built-in display. You can buy display units from OTZ, an electronics store, or in the electronics department of larger variety stores. Instructions for using Caller ID will vary slightly with the display unit you choose; follow the directions pro Many OTZ subscribers choose the extra benefits of Custom Calling features. These features are designed to enhance the qual ity and enjoyment of your telephone calls. Let us help make your life simpler with Custom Calling. Call us today, and ask a Customer Service Representative about adding Custom Calling to your phone service. Available Custom Calling features include: • Three-Way Calling • Call Waiting • Call Forwarding • Speed Calling vided with the display unit you buy. Custom Calling Features

Using Custom Calling Features Three-Way Calling This feature allows you to bring a third party into a previously established call. For example, if you’re talking with a relative in Anchorage, you can include another friend or relative in your village – then all three of you can talk at the same time! When someone hangs up, you are still connected to the other person sharing the call. To Use Three-Way Calling 1. Call the first person you want to talk with. After establishing a connection, you can go ahead with the next step. 2. To add a third party, depress and release the hook switch (or “flash” button); this puts the first party on hold. Listen for three bursts of dial tone followed by a steady (normal) dial tone. 3. Dial the number of the third party. When this person answers, you can talk pri vately. When you are ready to establish the three-way connection, depress and release the hook switch. (Note: If the person you call does not answer, or the line is busy, just depress and release the hook switch and you will be reconnected to your original party.) 4. When you hang up, all parties are discon nected and the call is completed.

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Special Services For Enhanced Communications

Call Waiting When you’re on the phone and someone else is trying to call you, Call Waiting sounds a tone to alert you to the incoming call. Call Waiting also lets you answer incoming calls and talk privately, without losing the original phone connection. You can even use Call Waiting to switch between phone conversations.

Call Forwarding Call Forwarding is a convenient way to help phone calls catch up with you when you’re on the go. There are two ways to set up Call Forwarding (Fixed and Variable) and you will want to discuss the choices with an OTZ Customer Service Representative. To Use Call Forwarding Each community in the OTZ service area has unique programming numbers for Call Forwarding and Variable Call Forwarding. Please ask an OTZ Customer Service Representative to help you write in the correct numbers for your service area. Fixed Call Forwarding When Fixed Call Forwarding is turned on, the feature automatically forwards your calls to one other phone number that you have chosen. Forwarding to this pre-set number is automatic, or “fixed.” 1. To turn on this feature, dial *95 and wait 4 seconds* for two bursts of dial tone. Call Forwarding is now turned on. Hang up, or, if you want to call the “forward-to” number (so you can tell someone you are forwarding your calls), just stay on the line and wait another 4 seconds and the call will be placed. 2. To turn off this feature and restore normal service, dial *96 and wait 4 seconds* for two bursts of dial tone; then hang up.

To Use Call Waiting 1. You will hear an “alert” tone when you are already on the phone and an incoming call is waiting. 2. Depress and release the hook switch (or “flash” button) to put the original con versation on hold. This simultaneously connects you with the incoming call. 3. To switch between callers, depress and release the hook switch once for each transfer. (Note: The caller on hold cannot hear the other caller’s conversation with you.) 4. If you are ready to end the original con versation when you hear the Call Waiting alert tone, simply hang up. Your tele phone will ring. Lift the receiver and you will be connected to the incoming caller.

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Special Services For Enhanced Communications

Variable Call Forwarding With this option, you have to dial a new “forward-to” number every time you activate Call Forwarding. 1. To turn on this feature, dial *72 and wait 4 seconds* for a dial tone; then dial the forward-to number and wait another 4 seconds* for two bursts of dial tone. Hang up, or if you want to call the “for ward-to” number, stay on the line for another 4 seconds* and the call will be placed. 2. To turn off this feature and restore normal service, dial *73 and wait 4 seconds* for two bursts of dial tone; then hang up. *If you own a push-button telephone, you can skip the 4-second wait by depressing the (#) symbol. *Not all services are available in all locations. Call customer service for your area.

Speed Calling (Abbreviated Dialing)

Speed Calling makes it easy to dial numbers that you call often. Instead of looking up the number, or dialing lots of long distance digits, the phone will automatically do the dialing for you – when you dial just one or two coded digits. Size Options You can have just a few numbers set up for Speed Calling – or as many as 30! This deci sion can affect the cost of service, so please be sure to talk with an OTZ Customer Service Representative before you make a choice. 8-Number Option With this option, your Speed Calling codes are the single digits 2 through 9. This limits you to eight Speed Calling codes. 30-Number Option Your speed calling codes are the double digits 20 through 49. You can choose to code up to 30 phone numbers.

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Special Services For Enhanced Communications

To Use Speed Calling To use Speed Calling, simply dial the desired code number and wait 4 seconds* for the call to be put through. * If you own a push-button telephone, you can skip the 4 second wait by depressing the (#) symbol. Selective Call Rejection Description This feature allows a subscriber to reject calls from any party that is programmed on the subscriber’s Selective Call Rejection list. Rejected calls are routed to the Selective Call Rejection intercept treatment. Conditions The CLASS 1 feature must be purchased and enabled. Programming 1. Set the feature access codes for Selective Call Rejection Activation and Selective Call Rejection Deactivation in the Digit Translation Assignment view. 2. Program the Selective Call Rejection Assignment view with the subscriber’s directory number. Note that the “activate” parameter must initially be set to “no” (the parameter may be set to “yes” after step 3 is completed).

Speed Calling (cont’d.) Coding Choices

There are two ways to set up the codes for Speed Calling. Before you decide which will work best for you, talk with an OTZ Customer Service Representative. OTZ Coding With this option, you tell us what num bers you want to call, and OTZ Telephone Company will take care of all the coding. But you will not be able to make changes to codes from your telephone. Subscriber Coding This enables you to set up and change the Speed Calling codes from your telephone. 1. To enter a new Speed Calling code, dial 74 and wait 4 seconds* for a dial tone. 2. From the available code numbers, dial the code number you want to use. 3. Then dial the telephone number you want to assign to the code number; wait 4 seconds for two bursts of dial tone; then hang up. 4. Repeat steps 1 through 3 for each number to be stored, using a different code number each time.

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Special Services For Enhanced Communications

Selective Call Rejection (cont’d.) 3. Program the Selective Call Rejection List Member Assignment views with the directory numbers from which calls are to be rejected. Operation To Activate Selective Call Rejection: 1. Lift the handset. Dial tone is returned. Press *60. 2. Dial the Selective Call Rejection Activation feature access code. Confirmation tone is returned. To Cancel Selective Call Rejection: 1. Lift the handset. Dial tone is returned. Press *61. 2. Dial the Selective Call Rejection Deac tivation feature access code. Confirmation tone is returned.

the subscriber is required to activate/deac tivate the feature or modify the SCR screen ing list using SLE. However, the telephone company also has the ability to administer the active/inactive status, and the screening lists for SCR on an individual subscriber basis. The SCR subscriber or telephone company must assign one or more SCR screening list DNs before SCR activation is allowed. The SCR subscriber can activate the feature, deactivate the feature, modify the screening list and/or obtain a status report by dialing an access code. The SCR feature access codes are administered by the telephone company. Access codes are from one to five characters in length and are administered on a per-office basis. The recommended SCR default access codes are *60 and *80 for DTMF subscribers, and 1160 and 1180 for Rotary subscribers.

Selective Call Rejection (SCR) Selective Call Rejection allows subscribers to create a list of numbers from which they do not wish to receive calls. SCR can also be used to block calls from a number after an undesirable call has been received (even without knowing the number). All calls on the screening list are intercepted and rerouted to a rejection announcement. The telephone subscriber is required to con tact the telephone company to request SCR through the service order process. Usually,

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Lifeline Telephone Services

Need a lifeline?

OTZ Telephone offers Lifeline and Linkup service to qualifying residential customers. For $0 per month you can sign up for monthly telephone service. Apply online at lifelinesupport.org.

Pursuant to the Telecommunications Act of 1996 and in accordance with the FCC Rule 54.401 (d) (2), OTZ Telephone Cooperative, Inc. (OTZ) herein provides the following information regarding its universal services offerings:

- Residential single-line service $0.00. without a charge. - Lifeline customers who elect toll services may be required to pay a deposit. • OTZ offers Lifeline and Linkup programs to qualifying customers. Services are at the following rates: Toll restriction service is offered

• OTZ offers single-line local service on

calling) at a rate of $16.55 per month for Residential Service. • Local Emergency Service may be reached by dialing 911. • Long distance, operator service and directory assistance are available through interexchange carriers. Rates can be obtained by contacting the various long distance providers in your area.

For more information: call our office toll-free at 1-800-478-3111, visit our website at www.otz.net, or visit our local office at 346 Tundra Way in Kotzebue.

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Area Code Map

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Area Codes for Some Cities

GEORGIA (GA) Albany . . . . . . . . . . . . . .229 Atlanta . . . . . . 404/678/770 Augusta . . . . . . . . . 706/762 Macon . . . . . . . . . . . . . .478 Marietta . . . . . . . . . 678/770 Savannah. . . . . . . . . . . .912 HAWAII (HI) Allareas.............808 IDAHO (ID) All areas. . . . . . . . . 208/986 ILLINOIS (IL) Aurora . . . . . . . . . . 331/630 Chicago . . . . . . . . 312/773 Chicago Heights . . . . . .708 Des Plaines . . . . . . 224/847 Mount Vernon . . . . . . . .618 Peoria . . . . . . . . . . . . . .309 Rockford . . . . . . . . 779/815 Springfield . . . . . . . . . . .217 INDIANA (IN) Evansville. . . . . . . . 812/930 Ft. Wayne . . . . . . . . . . .260 Gary................219 Indianapolis . . . . . . 317/463 Lafayette . . . . . . . . . . . .765 South Bend . . . . . . . . . .574 IOWA (IA) Cedar Rapids . . . . . . . .319 Council Bluffs . . . . . . . .712 Des Moines . . . . . . . . . .515 Dubuque . . . . . . . . . . . .563 Oskaloosa . . . . . . . . . . .641 KANSAS (KS) Dodge City . . . . . . . . . .620 Kansas City . . . . . . . . . .913 Topeka . . . . . . . . . . . . .785 Wichita..............316 KENTUCKY (KY) Bowling Green. . . . 270/364 Lexington. . . . . . . . . . . .859 Louisville . . . . . . . . . . . .502 Pikeville . . . . . . . . . . . . .606

LOUISIANA (LA) Baton Rouge . . . . . . . . .225 Covington . . . . . . . . . . .985 Lake Charles . . . . . . . . .337 New Orleans . . . . . . . . .504 Shreveport. . . . . . . . . . .318 MAINE (ME) Allareas.............207 MARYLAND (MD) Annapolis. . . . 410/443/667 Baltimore . . . . 410/443/667 Frederick . . . . . . . . 240/301 MASSACHUSETTS (MA) Boston. . . . . . . . . . 617/857 Fitchburg . . . . . . . . 351/978 Pittsfield. . . . . . . . . . . . .413 Saugus . . . . . . . . . 339/781 Worcester . . . . . . . 508/774 MICHIGAN (MI) Ann Arbor . . . . . . . . . . .734 Detroit . . . . . . . . . . . . . .313 Flint . . . . . . . . . . . . . . . .810 Grand Rapids . . . . . . . .616 Kalamazoo. . . . . . . . . . .269 Lansing . . . . . . . . . . . . .517 Marquette . . . . . . . . . . .906 Saginaw.............989 Traverse City . . . . . . . . .231 Troy . . . . . . . . . . . . 248/947 Warren..............586 MINNESOTA (MN) Duluth . . . . . . . . . . . . . .218 Minneapolis . . . . . . . . . .612 Rochester . . . . . . . . . . .507 Saint Cloud . . . . . . . . . .320 Saint Paul . . . . . . . . . . .651 MISSISSIPPI (MS) Biloxi . . . . . . . . . . . . . . .228 Jackson . . . . . . . . . 601/769 Tupelo . . . . . . . . . . . . . .662

ALABAMA (AL) Birmingham . . . . . . . . . .205 Huntsville. . . . . . . . . . . .256 Mobile . . . . . . . . . . . . . .251 Montgomery . . . . . . . . .334 ALASKA (AK) Allareas.............907 ARIZONA (AZ) Buckeye.............623 Chandler . . . . . . . . . . . .480 Flagstaff.............928 Phoenix . . . . . . . . . . . . .602 Tucson..............520 ARKANSAS (AR) Fort Smith . . . . . . . . . . .479 Little Rock . . . . . . . . . . .501 Texarkana . . . . . . . . . . .870 CALIFORNIA (CA) Anaheim . . . . . . . .657/714 Bakersfield. . . . . . . . . . .661 Fresno . . . . . . . . . . . . . .559 Hollywood . . . . . . .323/424 Irvine . . . . . . . . . . . . . . .949 Long Beach . . . . . . . . .562 Los Angeles. . . . . . 213/323 Oakland . . . . . . . . . . . . .510 Palo Alto . . . . . . . . . . . .650 Pasadena . . . . . . . . . . .626 Pleasanton. . . . . . . . . . .925 Pomona.............909 Redding.............530 Ridgecrest . . . . . . . 442/760 Sacramento. . . . . . 279/916 Salinas..............831 San Diego . . . . . . . . . . .619 San Fernando . . . .747/818

San Francisco . . . .415/628 San Jose . . . . . . . .408/669 San Luis Obispo . . . . . .805 Santa Monica . . . .310/424 Santa Rosa . . . . . . . . . .707 Solana Beach . . . . . . . .858 Stockton . . . . . . . . . . . .209 COLORADO (CO) Denver . . . . . . . . . . 303/720 Grand Junction . . . . . . .970 Pueblo . . . . . . . . . . . . . .719 CONNECTICUT (CT) Bridgeport . . . . . . .203/475 Hartford . . . . . . . . . 860/959 DELAWARE (DE) Allareas.............302 DISTRICT OF COLUMBIA (DC) Allareas.............202 FLORIDA (FL) Avon Park . . . . . . . . . . .863 Clearwater . . . . . . . . . . .727 Daytona Beach . . . . . . .386 Ft. Lauderdale . . . . 754/954 Ft. Myers . . . . . . . . . . . .239 Gainesville . . . . . . . . . . .352 Jacksonville. . . . . . . . . .904 Key West . . . . . . . . 305/786 Miami...........305/786 Orlando . . . . . . . . . 321/407 Sarasota . . . . . . . . . . . .941 Tallahassee . . . . . . . . .850 Tampa . . . . . . . . . . . . . .813 Vero Beach . . . . . . . . . .772 West Palm Beach . . . . .561

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Area Codes for Some Cities

BRITISH COLUMBIA Vancouver . . . 236/604/778 Victoria . . . . . 236/250/778 MANITOBA All areas. . . . . . . . . 204/431 NEW BRUNSWICK Allareas.............506 NEWFOUNDLAND Allareas.............709 NORTHWEST TERRITORY Allareas.............867 NOVA SCOTIA Allareas.............902 NUNAVUT Allareas.............867 ONTARIO London . . . . . 226/519/548 Ottawa. . . . . . . . . .343/613 Sault Ste. Marie. . . 249/705 Thunder Bay . . . . . . . . .807 Toronto . . . . . 416/437/647 PRINCE EDWARD ISLAND All areas. . . . . . . . . 782/902 QUEBEC Montreal . . . . . . . .438/514 Quebec City . . . . .418/581 SASKATCHEWAN Allareas.............306 YUKON All areas. . . . . . . . . 405/867 Caribbean Islands and Other Countries in North American Number Plan Anguilla . . . . . . . . . . . . .264 Antigua & Barbuda . . . .268 Bahamas . . . . . . . . . . . .242 Barbados............246 Bermuda . . . . . . . . . . . .441 British Virgin Islands . . .284 Cayman Islands. . . . . . .345 Dominican Republic . . .809 Grenada.............473 Jamaica.............876 St. Kitts & Nevis . . . . . .869 St. Lucia . . . . . . . . . . . .758 St. Vincent. . . . . . . . . . .784 Trinidad & Tobago. . . . .868 Turks & Caicos Islands .649

TENNESSEE (TN) Chattanooga . . . . . . . . .423 Cookeville . . . . . . . . . . .931 Jackson.............731 Knoxville . . . . . . . . . . . .865 Memphis . . . . . . . . . . . .901 Nashville . . . . . . . .615/629 TEXAS (TX) Abilene..............325 Amarillo . . . . . . . . . . . . .806 Austin . . . . . . . . . .512/737 Brownsville . . . . . . . . . .956 Corpus Christi . . . . . . . .361 Dallas. . . . . . . 214/469/972 El Paso . . . . . . . . . . . . .915 Fort Worth . . . . . . . 682/817 Galveston . . . . . . . . . . .409 Houston. .281/346/713/832 Lufkin...............936 Nacogdoches . . . . . . . .936 San Antonio. . . . . . 210/726 Tyler................903 Waco . . . . . . . . . . . . . . .254 Wharton.............979 Wichita Falls . . . . . . . . .940 UTAH (UT) Richfield.............435 Salt Lake City . . . .385/801 VERMONT (VT) Allareas.............802 VIRGINIA (VA) Abingdon............276 Alexandria . . . . . . .571/703 Charlottesville . . . . . . . .434 Harrisonburg . . . . . . . . .540 Norfolk..............757 Richmond . . . . . . . . . . .804 WASHINGTON (WA) Bellevue.............425 Olympia . . . . . . . . . 360/564 Seattle . . . . . . . . . . . . . .206 Spokane . . . . . . . . . . . .509 Tacoma . . . . . . . . . . . . .253 WEST VIRGINIA (WV) All areas. . . . . . . . . 304/681 WISCONSIN (WI) Eau Claire . . . . . . . . . . .715 Green Bay . . . . . . . . . . .920 Madison.............608 Milwaukee . . . . . . . . . . .414 Racine . . . . . . . . . . . . . .262 WYOMING (WY) Allareas.............307

MISSOURI (MS) Jefferson City . . . . . . . .573 Kansas City . . . . . . . . . .816 Saint Louis. . . . . . . 314/636 Sedalia..............660 Springfield . . . . . . . . . . .417 Union...............636 MONTANA (MT) Allareas.............406 NEBRASKA (NE) Lincoln. . . . . . . . . . 402/531 North Platte . . . . . . . . . .308 Omaha. . . . . . . . . . 402/531 NEVADA (NV) Carson City . . . . . . . . . .775 Las Vegas . . . . . . .702/725 Reno . . . . . . . . . . . . . . .775 NEW HAMPSHIRE (NH) Allareas.............603 NEW JERSEY (NJ) Jersey City. . . . . . .201/551 New Brunswick . . . 732/848 Plainfield ............908 Summit . . . . . . . . . . . . .908 Trenton . . . . . . . . . . . . .609 Vineland.............856 NEW MEXICO (NM) Albuquerque . . . . . . . . .505 Las Cruces . . . . . . . . . .575 Santa Fe . . . . . . . . . . . .505 NEW YORK (NY) Albany . . . . . . . . . .518/838 Buffalo . . . . . . . . . . . . . .716 Elmira. . . . . . . . . . . . . . .607 Long Island City . .347/718 New York City . . . 212/332/ 347/646/718/917/929 Poughkeepsie . . . . . . . .845 Rochester . . . . . . . . . . .585 Syracuse . . . . . . . .315/680 White Plains. . . . . . . . . .914

NORTH CAROLINA (NC) Asheville . . . . . . . . . . . .828 Charlotte . . . . . . . .704/980 Raleigh. . . . . . . . . .919/984 Wilmington . . . . . . . . . .910 Winston Salem . . .336/743 NORTH DAKOTA (ND) Allareas.............701 OHIO (OH) Akron...........234/330 Cincinnati. . . . . . . . . . . .513 Cleveland. . . . . . . . . . . .216 Columbus . . . . . . .380/614 Dayton..............937 Elyria . . . . . . . . . . . . . . .440 Lima............419/567 Marion . . . . . . . . . .220/740 OKLAHOMA (OK) Enid . . . . . . . . . . . . . . . .580 Oklahoma City. . . . . . . .405 Tulsa . . . . . . . . . . .539/918 OREGON (OR) Eugene . . . . . . . . .458/541 Portland. . . . . . . . . 503/971 Tillamook. . . . . . . . . . . .503 PENNSYLVANIA (PA) Erie . . . . . . . . . . . . . . . .814 Harrisburg . . . . . . .223/717 New Castle . . . . . .724/878 Philadelphia. . 215/267/445 Pittsburgh . . . . . . .412/878 Reading . . . . . . . . . 484/610 Scranton . . . . . . . .272/570 RHODE ISLAND (RI) Allareas.............401 SOUTH CAROLINA (SC) Charleston . . . . . . . 843/854 Columbia . . . . . . . . . . . .803 Greenville. . . . . . . . . . . .864 SOUTH DAKOTA (SD) Allareas.............605

PUERTO RICO All areas. . . . . . . . . 787/939

CANADA

ALBERTA Calgary . . . . . . . . .403/587 Edmonton . . . . . . . . . . .780

U.S. VIRGIN ISLANDS Allareas.............340

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U.S. Postal Codes ZIP Codes

Atmautluak. . . . . . . .99559 Atqasuk . . . . . . . . . .99791 Auke Bay . . . . . . . . .99821 Badger . . . . . . . . . . .99711 Beaver . . . . . . . . . . .99724 Bethel. . . . . . . . . . . .99559 Bethel. . . . . . . . . . . .99637 Bethel. . . . . . . . . . . .99679 Bethel. . . . . . . . . . . .99680 Bethel. . . . . . . . . . . .99690 Bettles . . . . . . . . . . .99726 Bettles Field. . . . . . .99726 Big Lake. . . . . . . . . .99652 Border. . . . . . . . . . . .99764 Brevig Mission . . . . .99785 Buckland . . . . . . . . .99727 Cantwell . . . . . . . . . .99729 Central . . . . . . . . . . .99730 Chalkyitsik . . . . . . . .99788 Chefornak. . . . . . . . .99561 Chenega Bay . . . . . .99574 Chevak. . . . . . . . . . .99563 Chickaloon. . . . . . . .99674 Chicken . . . . . . . . . .99732 Chignik. . . . . . . . . . .99548 Chignik. . . . . . . . . . .99564 Chignik Lagoon . . . .99565 Chignik Lake. . . . . . .99548 Chiniak . . . . . . . . . . . 99615 Chitina . . . . . . . . . . .99566 Chuathbaluk. . . . . . .99557 Chugiak . . . . . . . . . .99567 Circle . . . . . . . . . . . .99733 Clam Gulch. . . . . . . .99568 Clarks Point . . . . . . .99569 Clear. . . . . . . . . . . . .99704 Coffman Cove . . . . .99918 Cold Bay. . . . . . . . . .99546 Cold Bay. . . . . . . . . .99571 Coldfoot . . . . . . . . . .99701 Cooper Landing. . . .99572 Copper Center. . . . .99573 Cordova . . . . . . . . . .99574 Cordova . . . . . . . . . .99677 Craig. . . . . . . . . . . . .99921 Crooked Creek. . . . .99575 Deering. . . . . . . . . . .99736

Adak. . . . . . . . . . . . .99546 Adak. . . . . . . . . . . . .99571 Akhiok. . . . . . . . . . . .99615 Akiachak. . . . . . . . . .99551 Akiak. . . . . . . . . . . . .99552 Akutan . . . . . . . . . . .99553 Alakanuk. . . . . . . . . .99554 Aleknagik . . . . . . . . .99555 Allakaket. . . . . . . . . .99720 Ambler . . . . . . . . . . .99786 Anaktuvuk Pass . . . .99721 Anch. . . . . . . . . . . . .99505 Anchor Point. . . . . . .99556 Anchorage . . . . . . . .99501 Anchorage . . . . . . . .99502 Anchorage . . . . . . . .99503 Anchorage . . . . . . . .99504 Anchorage . . . . . . . .99505 Anchorage . . . . . . . .99506 Anchorage . . . . . . . .99507 Anchorage . . . . . . . .99508 Anchorage . . . . . . . .99509 Anchorage . . . . . . . .99510 Anchorage . . . . . . . .99511 Anchorage . . . . . . . .99513 Anchorage . . . . . . . .99514 Anchorage . . . . . . . .99515 Anchorage . . . . . . . .99516 Anchorage . . . . . . . .99517 Anchorage . . . . . . . .99518 Anchorage . . . . . . . .99519 Anchorage . . . . . . . .99520 Anchorage . . . . . . . .99521 Anchorage . . . . . . . .99522 Anchorage . . . . . . . .99523 Anchorage . . . . . . . .99524 Anchorage . . . . . . . .99529 Anchorage . . . . . . . .99530 Anchorage . . . . . . . .99540 Anchorage . . . . . . . .99599 Anchorage . . . . . . . .99695 Anderson . . . . . . . . .99744 Angoon. . . . . . . . . . .99820 Aniak. . . . . . . . . . . . .99557 Anvik. . . . . . . . . . . . .99558 Arctic Village. . . . . . .99722 Atka . . . . . . . . . . . . .99547

Fort Richardson . . . .99505 Fort Wainwright . . . .99703 Fort Yukon . . . . . . . .99740 Fort Yukon . . . . . . . .99788 Fritz Creek . . . . . . . .99603 Gakona. . . . . . . . . . .99586 Galena . . . . . . . . . . .99741 Gambell . . . . . . . . . .99742 Girdwood . . . . . . . . .99587 Girdwood . . . . . . . . .99693 Glennallen. . . . . . . . .99588 Golovin. . . . . . . . . . .99762 Goodnews Bay. . . . .99589 Grayling . . . . . . . . . .99590 Gulkana . . . . . . . . . .99586 Gustavus . . . . . . . . .99826 Haines . . . . . . . . . . .99827 Halibut Cove. . . . . . .99603 Healy . . . . . . . . . . . .99743 Healy . . . . . . . . . . . .99755 Holy Cross . . . . . . . .99602 Homer. . . . . . . . . . . .99603 Hoonah. . . . . . . . . . .99829 Hooper Bay . . . . . . .99604 Hope. . . . . . . . . . . . .99605 Houston . . . . . . . . . .99694 Hughes. . . . . . . . . . .99745 Huslia . . . . . . . . . . . .99746 Hydaburg . . . . . . . . .99922 Hyder . . . . . . . . . . . .99923 Igiugig. . . . . . . . . . . .99613 Iliamna . . . . . . . . . . .99606 Iliamna . . . . . . . . . . .99647 Indian . . . . . . . . . . . .99540 Juneau . . . . . . . . . . .99801 Juneau . . . . . . . . . . .99802 Juneau . . . . . . . . . . .99803 Juneau . . . . . . . . . . .99811 Juneau . . . . . . . . . . .99821 Juneau . . . . . . . . . . .99824 Juneau . . . . . . . . . . .99850 Kake. . . . . . . . . . . . .99830 Kaktovik . . . . . . . . . .99747 Kalskag. . . . . . . . . . .99607 Kaltag. . . . . . . . . . . .99748 Karluk. . . . . . . . . . . .99608

Delta Junction . . . . .99731 Delta Junction . . . . .99737 Denali National Park . . . . .99755 Dillingham. . . . . . . . .99576 Diomede. . . . . . . . . .99762 Dot Lake. . . . . . . . . .99737 Douglas . . . . . . . . . .99824 Dutch Harbor . . . . . .99692 Eagle. . . . . . . . . . . . .99738 Eagle River. . . . . . . .99577 Edna Bay . . . . . . . . .99901 Edna Bay . . . . . . . . .99950 Eek . . . . . . . . . . . . . .99578 Egegik. . . . . . . . . . . .99579 Eielson Air Force Base. . . . . . . . . . . .99702 Ekwok. . . . . . . . . . . .99580 Elfin Cove . . . . . . . . . 99825 Elim. . . . . . . . . . . . . .99739 Elmendorf Air Force Base. . . . . . . . . . . .99505 Elmendorf Air Force Base. . . . . . . . . . . .99506 Emmonak. . . . . . . . .99581 English Bay. . . . . . . .99603 Ester. . . . . . . . . . . . .99725 Fairbanks . . . . . . . . .99701 Fairbanks . . . . . . . . .99702 Fairbanks . . . . . . . . .99705 Fairbanks . . . . . . . . .99706 Fairbanks . . . . . . . . .99707 Fairbanks . . . . . . . . .99708 Fairbanks . . . . . . . . .99709 Fairbanks . . . . . . . . .99710 Fairbanks . . . . . . . . .99711 Fairbanks . . . . . . . . .99712 Fairbanks . . . . . . . . .99714 Fairbanks . . . . . . . . .99716 Fairbanks . . . . . . . . .99767 Fairbanks . . . . . . . . .99775 Fairbanks . . . . . . . . .99790 False Pass . . . . . . . .99583 Flat . . . . . . . . . . . . . .99584 Fort Greely . . . . . . . .99731 Fort Richardson . . . .99504

If community is not listed, call your local post office.

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