RuralAlaska2022ASTAC

Consumer Information A Useful Guide

Non-Published And Non-Listed Services

Your Number Is Important There is no other telephone number exactly like yours in the United States or Canada when it is preceded by your area code. Make it easy for people to reach you by telephone—show your telephone number and area code on all statio- nery, statements and advertising pieces. The Telephone Company will use every effort to avoid changes of the customer’s number, but reserves the right whenever it becomes neces- sary in the conduct of business to change the customer’s telephone number or central office designation. Charges To Install And Change Your Service One-time charges to install or change your service may vary, depending on the type of work that is done. Contact a Customer Experience Specialist for a complete explanation of charges by calling 1-800-478-6409 . Service Order Charge You are charged for the processing of your service order when you install new service and make changes on your existing service. Central Office Connection Charge This charge is for the work we do away from your home or workplace to connect your line to our switching office. 900 Numbers Numbers with a 900 area code, commonly called “900 numbers,” can be blocked so no one at your number can call them. Call a Customer Experience Specialist if you wish to receive this service. There is no charge to start this service. *Subject to local tariff

If you don’t want your name published in the telephone directory or given out by directory assistance, you may arrange for a non-published or non-listed number. A non-listed number will be given out by our directory assistance, but will not be published in our telephone directory. A non-published number is neither given out nor published. Once you have a non-published num- ber, be very careful how you distribute it. You can help protect your number by giving it out only when absolutely necessary. Non-published and non-listed services are fee based. Do-Not-Call Registry exception of businesses with whom you have an existing relationship and certain non-profit and political organizations. Commercial telemarketers are not allowed to call you if your number is listed on the registry. Consumers may register their residential and wireless numbers on the National Do-Not-Call Registry at no cost, either by telephone or via the Internet. To register by telephone, call 1-888-382- 1222 . For TTY, call 1-866-290-4236 . To register via the Internet, go to www.donotcall.gov . The National Do-Not-Call Registry has been established to address unwelcome telemar- keting calls. The registry applies to all telemarketers with the

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