RuralAlaska2024ASTAC

Voice Mail User Guide Landline Locations : Deadhorse, Nuiqsut, and Utqiaġvik - Wireless Locations : All Service Areas

Access Your Wireless Voice Mail 1. From a landline or wireless phone dial 763-217-6245 2. From a wireless phone hold down the “1” or press the voice mail icon on key pad. Main Menu

Record Your Greeting 1. Access your voice mailbox. 2. Press 9 for the mailbox setup menu. 3. Press 1 for greeting options. 4. Press 2 to record your greeting. 5. Record your greeting then press # .

Change Your Password 1. Access your voice mailbox.

1. Voice Messages 2. Personal Options 4. Access another mailbox 6. Compose a message 8. Make a call Play Message Menu (During Message Playback) 1. Rewind 2. Pause 3. Fast-forward 4. Replay 5. Timestamp 6. Forward message 7. Delete message Personal Options 1. Greetings 2. Access password

2. Press 9 for the mailbox setup menu. 3. Press 2 to change your password. 4. Enter your new password then press # . 5. When prompted to verify the password, enter it again then press # . Retrieve Messages 1. Access your voice mailbox. 2. Press 1 to listen to your messages. You will hear the announcement, “You have x new messages and x saved messages.” 3. Press 1 to listen to new messages. 4. Press 2 to listen to saved messages. When Retrieving Messages, You Can: • Press 1 to play the message again. • Press 2 to save the message and play the next. • Press 3 to delete the message and play the next. • Press 4 to save the message as new. Change Your Language Settings 1. Access your voice mailbox.

3. Spoken name 5. Call forwarding 6. Toggle timestamp 7. Toggle bypass 8. Group lists

Greetings

2. Press 9 for the mailbox setup menu. 3. Press 5 to change language settings. 4. Press 1 for instructions in English. 5. Press 3 for instructions in Spanish.

1. Record 1-9 greetings 2. Activate greeting 1-9 3. Review greeting 1-9 4. Review current greeting

5. Use system (digits) 6. Use recorded name Access Your Landline Voice Mail 1. When you hear a stutter dial tone this means you have a voice mail message waiting. 2. Press *95 from your home phone to listen to the message.

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