Prairie Grove, AR is published annually by Prairie Grove Telephone Company

Prairie Grove, Arkansas November 2022 004754



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Emergency Numbers

911 FIRE ∞ POLICE ∞ AMBULANCE ∞ SHERIFF Other Emergency Numbers

FBI (Fayetteville) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-479-443-3181 If no answer call Little Rock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-501-221-9100 Arkansas State Police (Springdale). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-479-751-6663 U.S. Marshal (Fayetteville). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-479-442-6141 U.S. Secret Service (Little Rock). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-501-324-6241 Poison Hotline (Arkansas Poison Control Center) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-376-4766 TTY (For Hearing Impaired). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-285-1131 Arkansas Game & Fish Commission Violation Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-482-9262 Or Dial “0” (Operator) and stay on the line. If you cannot stay on the line, give the Operator the street address and community where help is needed. NOTICE: The 9-1-1 emergency telephone number has been developed to quickly summon emergency service in a crisis situation. If you dial 9-1-1, your telephone number (including non-published numbers) may be automatically displayed on a viewing screen located at the public safety answering point. The display of the calling number enables the emergency agency to quickly locate the caller if the call is disrupted by the crisis. If you do not wish to have your telephone number displayed, you should report emergencies by dialing the appropriate seven digit number in the white pages of this directory.


Help Is Just A Phone Call Away

It’s the LAW!

2-1-1 is the direct link between people who need help and people who can give help. Dial 2-1-1 for information on: • Food banks, shelters and rent/utility assistance • Health insurance programs, crisis intervention services, support groups, counseling, drug and alcohol rehabilitation • Employment support • Support services for children and the elderly •Volunteer opportunities and donations

www.arkansas 211 .org For complete information,


8-1-1 or (800)482-8998

United Way of Arkansas


Table Of Contents

Prairie Grove Telephone Company Prairie Grove, Arkansas Telephone Directory November 2022 This Directory Contains Listings For The Following Exchanges And Communities

List of Titles

• Hometown Magazine • PGTELCO Celebrates Rick Reed . . . . . . 3 Lincoln Riding Club & Rodeo . . . . . . . . . 4 Cane Hill Kite Festival . . . . . . . . . . . . . . . 5 People We Know. . . . . . . . . . . . . . . . . . 6-7 Something For Everyone Local Attractions . . . . . . . . . . . . . . . . 8-9 Join The Fun Annual Happenings . . . . . . . . . . . . 10-11 Community At A Glance Numbers To Know . . . . . . . . . . . . . . 12 PGTELCO History . . . . . . . . . . . . . . . 13-14 • General Information • Repair Service . . . . . . . . . . . . . . . . . . . . 15 Internet/ZING. . . . . . . . . . . . . . . . . . . . . 16 Long Distance Calls . . . . . . . . . . . . . 17-18 811 Brings Utility Locators To You. . . . 19 Area Codes & ZIP Codes . . . . . . . . . 20-21 Billing & Payments . . . . . . . . . . . . . . . . 22 Custom Calling Services . . . . . . . . . . 23-27 Customer Information . . . . . . . . . . . . 28-32 Area Codes . . . . . . . . . . . . . . . . . . . . 20-21 Business Office Information . . . . . . . . . . 2 Custom Calling Services . . . . . . . . . . 23-27 Direct Distance Dialing . . . . . . . . . . . . . 17 Directory Accuracy . . . . . . . . . . . . . . . . 29 Directory Assistance . . . . . . . . . . . . . 2, 32 Fraud . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Long Distance Calls, Types Of . . . . . . . . . . . . . . . . . . . . . . 17 Long Distance Calls, International . . . . . . . . . . . . . . . . . . . . 17 Payment Of Bills . . . . . . . . . . . . . . . . . . 22 Postal Information (Also See U.S. Government) . . . . . . . . . 21 Repair Service . . . . . . . . . . . . . . . . . . 2, 15 Rights & Responsibilities. . . . . . . . . . 28-32 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 27 Alphabet Index

Strickler Cove Creek Onda

Farmington Little Elm Morrow Dutch Mills Evansville Shady Grove

Lincoln Cane Hill Cincinnati Clyde Rock Springs

Prairie Grove Center Point Hogeye Illinois Chapel Prairie View Rheas Mill Viney Grove Walnut Grove

Sugar Hill Summers Wedington

How To Reach Us

Business Office Location Prairie Grove 139 North Mock Street

Repair Service All Exchanges (Answered 24 hours) . . . . . . . . . . . . . . . . . Dial 846-4161 Or . . . . . . . . . . . . . . . . . . . . . . . . 611 Internet Technical Support . . . . . . . . . . . . . . . . . . . . . 846-9700 Answered 24 Hours Directory Assistance For all directory assistance numbers. . . . . . . . . . . . . . . Dial 411 Inward WATS . . . . . . . . . . . Dial 1-800-555-1212 . . . . . . . . . 1-800-285-1121 (Voice) . . . . . . . . . 1-800-285-1131 (TDD) Customer Service and Repair (TT/TDD) . . . . . . . . . 1-800-285-7192 Or . . . . . . . . . . . . . . . . . . . . . . . . 711 TDD Operator Assistance . . . . . . . . . . . . . . . 1-800-855-1155 Time & Temperature . . . . . . . . . . . . . . . . . . . . 267-TIME TDD Arkansas Relay Service for hearing or speech impaired customers—To place a call through ARS

To Reach Your Business Office Business Office Hours:

8:00 A.M. to 4:30 P.M. Monday Thru Friday—Closed Saturdays, Sundays & Holidays If you have questions regarding your monthly statement, long distance calls, directory listings and service and/or equipment, please contact this business office. Prairie Grove, Lincoln, Farmington, Morrow & Strickler . . . . . . . . . . . . . . . . . . . . . 846-7200 Or . . . . . . . . . . . . . . . . . . . 267-7200 If you are calling long distance, you may call . . . . . . . . . . 1-800-235-6565

Internet Address: Visit Prairie Grove Telephone On the Internet

• hometown magazine •


PGTELCO Celebrates Rick Reed

He attended Morrow Elementary School and then went to Lincoln schools in eighth grade. He is a graduate of Lincoln High School. He joined the National Guard in high school and went to basic training before enrolling at the University of Arkansas to earn a degree in banking and finance in 1975. Reed and his wife, Raylene, moved to Prairie Grove after he graduated from the UA for him to work for Farmers and Merchants Bank in Prairie Grove. He worked there 11 years and then said he started looking around for another job. The Parks family called him up and offered him a job with the local telephone company. Reed said he “jumped at the chance” because he liked the area, but he also told the Parks they would have to teach him about the telephone business “because I knew nothing about it.” Reed started with PGTELCO on April 1, 1996 and did the company’s accounting for four years, but he also spent two years following construction and installation crews, selling telephone systems and performing other work to learn about the company. In 1990 Reed replaced David Parks as general manager, which Parks said gave him the opportunity to branch off and get into other investments for the company. Around the same time, Reed was appointed to serve on PGTELCO’s board of directors. As general manager, Reed said he has mid-managers who were responsible for areas such as the outside plant, central office, accounting and business office. He helps them coordinate and operate their departments. Reed has seen the telephone business change dramatically over the years. Of course, the biggest change for PGTELCO is the Internet, Reed said. “We’ve slowly gone from being a landline company to an Internet service provider. We still offer landlines, but they are not in very high demand any longer,” he said. To show the change, he said PGTELCO now has 3,500 landlines and 5,000 broadband customers. Customers are moving to bandwidth and want as much as they can get, Reed said. “That’s sort of been our goal, to build out the Internet network. I like to liken it to pipes. The bigger the pipe, the more speed you get.” As a Prairie Grove resident, Reed has been involved in the community. He served on Prairie Grove School Board for 21 years, at times being elected school board president. He’s been a member of Prairie Grove Lions Club since 1997, and has worked every Labor Day weekend volunteering with the Lions Club for the Clothesline Fair. He has chaired the Sight Committee for more than 30 years. “I’m proud of the charity work we’ve done with the Lions Club,” he said. Reed’s plans in retirement include more golfing, fishing and camping, traveling with his wife and spending time watching his grandchildren play sports. Parks said he will assume the general manager’s position.

After 36 Years, Time To Hang Up The Phone PGTELCO celebrated one of its own with a retirement party this past March, 2022 in honor of general manager Rick Reed. David Parks, president of PGTELCO, describes Reed as a “long- time telephone man.” Parks said Reed has played a key role in the family-owned company over the last three decades. “He’s been a loyal, very good part of our company. I think a lot of him and am very grateful to him,” Parks said, noting Reed also has been a key player in the state as a member of the Arkansas Telephone Association. “He’s well thought of in the community and well thought of in the industry, not just in the state but also in the country,” Parks said. Reed grew up in Morrow on a chicken farm until about age 14 and that farm work motivated him to want to go to college, he said.

Article courtesy of Lynn Kutter, Enterprise-Leader

• hometown magazine •


Lincoln Riding Club & Rodeo Community Happenings

And perhaps the best part of these events is you don’t always have to own a horse to participate! Most everybody in the riding club is really good about letting people ride their horses,” Sherry said. “There was an older gentleman in the club when my kids were growing up who knew a lot of the kids in the community, wanted to ride, but didn’t have their own horse. So, he would bring his horses to the arena and let those kids ride in the events. He would even run alongside the horse if a child didn’t know how to guide the horse through the event.” Besides being a wonderful resource for the community, the main event that the Lincoln Riding Club hosts is the Annual Lincoln Rodeo. This year the rodeo is celebrating its 68th year. The much-anticipated riding competition spans four nights and three days in August. It kicks off with a street dance on the Wednesday night before the three-day rodeo event. The rodeo parade is also a favorite of Lincoln residents that the whole town comes out for. “Everyone in Lincoln can participate by riding their horses or antique cars,” Sherry said. “It is truly a com- munity celebration.” As for the rodeo itself, it is a professional event that draws riding fans from all over Northwest Arkansas and Northeast Oklahoma. “We get sponsors to help pay the cowboys and cowgirls who partic- ipate,” Sherry explained. “We have six or seven different events for professionals to compete in. We have lots of vendors set up outside, selling mostly homemade goods along with the concession stand.” Along with the Lincoln Riding Club, the event is co-sanctioned by the Arkansas Cowboy Rodeo Association (ACRA) and the International Professional Rodeo Association (IPRA). “The cowboys and cowgirls come from all over the county to participate,” Sherry said. “They gather points throughout the year to add to their year-end tally at events like

The Lincoln Riding Club brings horses and people together. It’s made up of volunteers who love riding and providing opportuni- ties for the people of Lincoln and Northwest Arkansas to ride, play and connect with animals. “I was originally involved as a parent,” said Sherry Barnard Smith, Secretary of the Lincoln Riding Club. “For over ten years, when our kids were growing up, we were very active in the club. Then we took a break, and now, ten years later, I am active again as a grandparent.” The club offers a facility for members to ride in a professional arena and work with their horses. They also hold events that they call Play Days. These will start up in May and take place about twice a month going forward. “Children and adults alike can come

out and participate in our Play Day events,” Sherry said. “It’s all for fun, and at the end of the year we hold an awards ceremony where we give out ribbons and present a saddle to the

ours that allow them to participate in the finals with our two sanctioning organizations.” Sherry believes that the riding club provides a real service to the communi- ty. “I think it’s important that children and adults alike have a connection to animals,” she said. “I think they can gain a lot of wisdom and charac- ter building by being with animals. You can see the connection between the horses and the kids.”

high point winner of the year. It gives an opportunity for the amateurs to participate in events.”

These Play Day events held through- out the year include barrel racing and pole racing, where the riders have to weave in and out of a pat- tern laid out by the poles. “It shows the skills of the riders as they get the horses to turn really quickly,” Sherry said. “They are all designed to show the connection between the horse and the rider. They also have an event where they ride down to the other end of the arena, grab a flag and ride back. The partic- ipants range from two or three years old, up to seventy! Everyone is welcome to participate.

Article courtesy of NWADG

• hometown magazine •


Cane Hill Kite Fest

2022 would have been Kite Fest number 21, although it had not been an unblemished record. There was quite a run of glorious Saturdays until 2019 defeated the festival with torrential storms and 45 mph winds. 2020 came roaring back with a record crowd of 969 folks. Little did anyone know it would be the last big event of the year before Covid shut everything down. 2021 saw an empty sky over Springfield Ranch due to continued safety concerns. With these concerns still high, the event for 2022 was delayed a week, but fell to the fickle weather of Arkansas. It was wisely decided not to hold the event.

The very popular 50 Cent Raffle will have large nylon kites given away at 1:00, 2:00 and 3:00 p.m. Each person may only buy one 50 cent chance. Random, frivolous prizes are awarded throughout the day for silly reasons. Speaking of silly, there will be a special contest after the 2:00 p.m. kite award for kids only to guess how many armadillo holes were filled in for the event. The Friends of Prairie Grove Pound will again be offering up a selec- tion of scrumptious items to benefit the pound. This is one of their big fundraisers for the year, so bring a hearty appetite. The Cane Hill Kite Festival is located on the spacious acreage of Springfield Ranch in downtown Cane Hill. The driveway is directly across the street from the Cane Hill Post Office. The fun starts at noon and goes until the last kite comes down, usually around 5:00 p.m. For more information call 479-824-8109. Like us on Facebook, where you will find updates in case of changes.

It is hoped that with a two-year hiatus, 2023 will see another record crowd as in 2020. The successful format will continue with the cost of flying being $1 for kids and $2 for adults. It is free for military (active or retired) and their families. It is also free to park and free to watch; however, should you decide to try your hand, there are hun- dreds of kites that have been in storage just begging you to get them airborne. Kites are $1-$16, and this year some lucky fliers will find a few free kites buried in the selections. If you are in a bargaining mood, there is a “make an offer” box where you determine the price for repaired or previously loved kites. The Kite Hospital profession- als in the hospitality tent will assemble your kite, whether you bought it on site or not. They are wizards at repairing kites.

Article & pictures courtesy of T.A. Sampson

• hometown magazine •


Community Happenings People We Know

Farm Family of the Year LYNN KUTTER ENTERPRISE-LEADER Washington County’s 2022 Farm Family of the Year is the Whorton family: TimWhorton and his wife, Stephanie, right; their son, Tyler Whorton, and his wife, Matea, and their children, Maebree, 10, and Basilee, 5, and the family dog, Rooster. The Whortons have beef cattle and hay. Their farm, called Wharton Cattle Company, is located off Old Cincinnati Road outside Lincoln.

Farmington Fire Station Dedicated To Cunningham Farmington Fire Department’s annual pancake breakfast included a surprise presentation. Fire Chief Bill Hellard called retired fire Chief Mark Cunningham forward with Cunningham not aware of what was about to happen. Cunningham, who served the fire department for more than 37 ½ years, started as a volunteer firefighter, was a part-time fire chief for about five years and then named Farmington’s first full-time fire chief on Jan. 2, 2005. The fire station on Main Street in Farmington was built in 2003. “Mark was instrumental in building this fire station here,” Hellard said. “Mark has done a lot for the fire department, for the community…so Farmington Fire Station #1 will be dedicated to him.” His plaque reads: This building is dedicated to Fire Chief Mark Cunningham for his many years of dedicated service to the Farmington Fire Department and the city of Farmington. Cunningham teared up as Hellard talked about Cunningham’s accom- plishments as fire chief and read the inscription on the plaque. Afterward, Cunningham made very brief remarks: “I didn’t know this was going to happen. The fire chief is just as good as his firemen. We’ve had the best.”

Farmington Resource Officer Farmington Public Schools Resource Officer Jimmy Brotherton received the Kool-Aid “SRO” of the Year Award from the Arkansas Center of School Safety this week! Officer Brotherton has been a School Resource Officer with Farmington for over 5 years and has been instrumental in establishing many of the procedures we have in place to keep our stu- dents & faculty safe. Congratulations, Officer Brotherton! Brotherton (right) is pictured with fellow SRO Dylan Crutchfield (left)

• hometown magazine •


Community Happenings People We Know

Lincoln Car Show Stacey Cawyer, of Farmington, zoomed in driving his 2020 Ford Mustang. He bought the car as a stock model last year because “It almost looked custom.” The Mustang sports a factory stock color “Twister Orange” with a black roof that Cawyer said sets it apart. This was Cawyer’s second car show. He competed in May at Rogers when the “Hot Wheels Legends” came through. Cawyer admits he can’t drive the car casually.

Cane Hill Habitat Presentation Historic Cane Hill hosted an early reception and preview of Habitat on April 1 to recognize sponsors, partners, staff and volunteers who have made an on-going exhibition possible for the public. John Greer, president of Historic Cane Hill Board of Directors and a preservation architect with WER Architects/Planners in Little Rock, said his first visit to the community more than nine years ago was a “life-changing event.” Since then, Greer and WER Architects have been intimately involved in numerous projects for Historic Cane Hill, including the cornerstone project to completely restore Cane Hill College. “Habitat” opens free to the public 10 a.m., Saturday, April 16, and will run through Nov. 26. Trails and self-guided exhibits are open daily from sunrise to sunset. Historic Cane Hill Visitor Center on Highway 45 will be open 10 a.m. to 2 p.m., Thursday-Saturday. For those who are not able to get out and walk the trails to see the outside exhibits, a video presentation is available in the Visitor Center.

Prairie Grove Library Mural LYNN KUTTER ENTERPRISE-LEADER Lucas Aoki of Austin, Texas, is painting this mural on an outside wall at Prairie Grove Public Library. He describes his style as whimsical and playful and says the Prairie Grove mural is targeted to children, with elements of the historical nature of the community.

• hometown magazine •


Local Attractions Something For Everyone

Historical Attractions: Prairie Grove Battlefield State Park - Civil War Battlefield featuring historic buildings, Hindman Hall Museum and Visitor’s Center, informative markers throughout and a walking trail. Hosts the annual Clothesline Fair and biennial reenactment. For more information, call 846-2990 . Natural Attractions: Bob Kidd Lake - Located between Prairie Grove and Lincoln, this lake offers year- round fishing, fishing docks, boat launches and a picnic area.

Farmington Historical Attractions:

Prairie Grove Antiques & Flea Markets: Antique Emporium 107 E Buchanan Daisies & Olives 129 E Buchanan Keep It Country Antiques 15746 Prairie View Rd Redfeather Trading Co 122 E Buchanan The Local’s 128 E Buchanan Summit Hill Cottage 124 E Buchanan Entertainment: Prairie Grove Aquatic Park - Family facility featuring a large main pool, water slides and a kiddy pool. Open daily in the summer, the park is also available for group rental. For more information, call 846-2961 .

Veterans Memorial - Dedicated in 2009, this monument honors veterans past, present and future. For more information, call 267-5709 .

Fayetteville Entertainment:

Walton Arts Center - The largest performing arts center in the region, WAC features an exhibition gallery, recital studio, amphitheater, learning center, 1,000-plus- seat auditorium and a full theater. For more information, call 443-5600 . Historical Attractions: Arkansas Air Museum - Located at Drake Field, museum features vintage aircraft, aeronautical memorabilia and a gift shop. For more information, call 521-4947 .

Lincoln Antiques: Four Roses Antiques 415 E Pridemore Dr Back In The Day Antiques 405 W Pridemore Dr Historical Attractions: Arkansas Country Doctor Museum - Museum dedicated to preserving and honoring the unique history of Arkansas’ country doctors. Features lectures, work- shops, special exhibits and historic mem- orabilia. Open Tuesday through Saturday. For more information, call 824-4307 or e-mail .

• hometown magazine •


Local Attractions Something For Everyone

Universityof Arkansas SportsMuseum Museum commemorating the greatest moments in Razorback football, basketball, baseball, track and field, tennis and golf. For more information, call 575-2000 . Natural Attractions: Lake Wedington - Located between Fayetteville and Siloam Springs, this national forest lake offers camping, fishing, swimming and picnic areas just 15miles west of Fayetteville.

Natural Attractions: Beaver Lake State Park - (Benton County) Part of the Hobbs State Management Area, Beaver Lake offers boating, swimming, water-skiing and fishing with limited rec- reational camping, nature study, 11 miles of walking trails and a public shooting range nearby. For more information, call 789-2380 . Devil’s Den State Park - (Winslow, AR) Scenic state park offering camping, swimming, fishing, hiking, horseback riding, pedal boats and canoes, visitor’s center and a restaurant. For more information, call 761-3325 or 1-800-264-2417 .

Surrounding Areas Entertainment:

The Great Passion Play - (Eureka Springs, AR) Theatrical reproduction of the life of Jesus Christ, featuring over 200 actors, live animals and life-sized Biblical exhibits. For more information, call 1-800-882-PLAY . Terra Studios - (Durham, AR) Art studio showcasing handmade glass and stone- ware pottery, fine art and the famous Bluebird of Happiness. For more information, call 643-3185 . Historical Attractions: Pea Ridge National Military Park - (Pea Ridge, AR) Site of the largest Civil War battle west of the Mississippi, the park offers a museum and visitor’s center, bicycle, horse and walking trails and a self-guided auto tour. For more information, call 451-8122 .

Springdale Entertainment:

Arts Center of the Ozarks - Local performing arts center offering community theater productions and classes in theater, visual arts, dancing and combined arts. For more information, call 751-5441 . Jones Center for Families - A 220,000- sq-ft facility housing classrooms, a TV studio, conference center, chapel, ice skating rink, swimming pools, gym and more. For more information, call 756-8090 . Historical Attractions: Shiloh Museum - Museum exhibiting collections from the Ozarks region, including photographs, pioneer artifacts and more. For more information, call 750-8165 .

Ozark National Forest - Nationally preserved and maintained forest featuring miles of hiking trails, including the Ozark Highlands Trail, campgrounds, picnic areas and cabins. For more information, call 968-2354 . War Eagle Cavern - (War Eagle, AR) Cave on the shores of Beaver Lake offering 60 minute walking tours, Lost in the Woods Maze, gem panning, hiking and picnic areas. For more information, call 789-2909 or 756-0913 .

• hometown magazine •


Annual Happenings Join The Fun

Clothesline Fair The Clothesline Fair, held on the Labor Day weekend, has grown from decorative sewing displayed on clotheslines strung from tree to tree, to a three day high quality arts and crafts fair at the Battlefield Park in Prairie Grove. The Prairie Grove Battlefield Park has drawn national attention and is a historical and scenic attraction for any traveler in Northwest Arkansas. The early years of the park featured an annual reunion of Confederate Veterans rounded out with parades, speeches, musical entertainment and community entertainment and contests. The Clothesline Fair hosts some of the most renowned craftsmen in the area. There are selections from almost all mediums. There is wood sculpture, sewing, embroidery, quilting, candles, soaps, pottery, painting and more. In the late 1950s, local residents began to make plans to reflect life in the Arkansas Ozarks. The Battlefield Park Commission moved historic structures into the park and restored them to the condition when families lived and worked in them. Among the features on display are the historic Borden House, school buildings, cabins, a walking trail and several historic markers that describe the events of the battle. Festivities begin Saturday morning with a parade through downtown Prairie Grove and the opening of the arts and crafts show. Entertainment for the weekend includes square dancing competitions plus gospel and country music in the afternoons. The Clothesline Fair is one of the oldest and most respected of the arts and crafts fairs in the state. It is hosted by the Arts Center of the Ozarks, the Prairie Grove Lions Club, and the Arkansas State Parks System. Concession stands operated by local non-profit organ- izations include the Prairie Grove Lions Club, Band Boosters, PTA, Boy Scouts & Girl Scouts, which offer a variety of food and drink. For more information, contact Prairie Grove Battlefield State Park, PO Box 306, Prairie Grove, AR 72753; or call (479) 846-2990 ; e-mail

June 2023 Lincoln Rodeo Lincoln, AR

September 2023 Clothesline Fair Prairie Grove, AR

The Lincoln Riding club will host the annu- al rodeo in early June 2023. The ACRA/ CRRA event will attract top-notch cowboys and cowgirls from around the region for a chance to qualify for the finals. Bareback, saddle bronc, calf roping, team roping, steer wrestling, barrel racing, and bull riding are featured nightly. 1-800-639-9002 or (479) 824-4114 .

Crowds estimated at more than 50,000 are attracted to the arts and crafts, entertainment and food offered each Labor Day Weekend at the historic Prairie Grove Battlefield State Park. Little Miss Clothespin will be crowned, foot-stompin’ good music is expect- ed, the square dancing contests are a delight, more than 150 artists and crafters will set up shop on the park grounds, loads of food, gospel singing andmore will make for a great weekend.

Junk Ranch Prairie Grove, AR Country Barn Sale featuring re-purposed, vin- tage, jewelry, salvage, boutique, handmade and more. July 2023 Rodeo of the Ozarks Springdale, AR Top rodeo circuit competitors descend upon Parsons Stadium in Springdale for one of the largest rodeos in the state during the Independence Day weekend. Calf rop- ing, steer wrestling, women’s barrel racing, bareback riding, saddle bronc riding and bull riding; live music, barbecues, rodeo queens, pancake breakfasts. (479) 751-4694 or 1-800-972-7261 . August 2023 Tontitown Grape Festival Tontitown, AR This Italian settlement west of Springdale celebrates the grape harvest each year. Old Fashioned Ice Cream Social Fayetteville, AR Period costumes and the latest gossip mingle at Fayetteville’s Headquarters House over bowl after bowl of homemade ice cream. Washington County Fair Fayetteville, AR Fayetteville’s fairgrounds spring to life for a week long old fashioned county fair.

Cane Hill Harvest Festival Cane Hill, AR Let your nose lead the way to the sorghum molasses making! Cane Hill comes alive with music, arts and crafts, and tours of historic homes in celebration of Cane Hill College, the first college west of the Mississippi River. October 2023 Arkansas Apple Festival Lincoln, AR First Weekend in October. Lincoln, AR. Apples of every kind: sliced, diced, pared and whole, apple pie, apple cobbler, apple dumplings or apple cider. There’ll be singing, dancing, clog- ging and country music, gospel, parades and fun activities. Contact Arkansas Apple Festival Committee Director Luedell Kley. 824-3402 . Autumnfest Fayetteville, AR Great food and fun in the fall foliage in Fayetteville; three days of festivities with parades, games, livemusic and entertainment, crafts, triathlon competition and more. Call 1-800-766-4626 for more information. Junk Ranch Prairie Grove, AR Country Barn Sale featuring re-purposed, vintage, jewelry, salvage, boutique, hand- made and more.

• hometown magazine •


Annual Happenings Join The Fun

in the area and surrounding states. The Apple Festival was founded after Lincoln residents had the idea to host an annual event to attract visitors to their friendly, beautiful community. The Arkansas Apple Festival is a tribute to Lincoln’s apple industry history, combining down home southern goodness and a glimpse of what life was like in the Apple Capital of Arkansas in years gone by. “I’ve lived in Lincoln since I was in first grade, and I’ve looked forward to the festival every year,” said Rhonda Hulse, one of two directors of the festival. “We’re especially excited for this year’s celebration, after sadly having to cancel last year due to COVID- 19. I expect a lot of people will be making their way to Lincoln that first weekend in October.” Friday traditionally kicks off the three-day celebration that includes more than 80 booths of craft artisans, great food and fun. On Saturday there’s a parade, followed by the iconic apple core throwing contest. There will be music Saturday and Sunday and, of course, plenty of apples, fresh from the harvest. Hulse estimates they will give away more than 100 bushels of free samples, as well as cider samples. Whether you come to sample the free apple slices, fair and food-truck goodies or buy your favorite jelly, you won’t want to miss Lincoln’s Apple Festival this fall. For more information about the Apple Festival, check out the Facebook page .

Cane Hill Harvest Festival The Cane Hill Festival held in mid-September each year continues to draw crowds that enjoy a glance back in history. The festival, which began as a means to support and maintain the Cane Hill College building and campus, has grown to

two days of enjoyment for young and old in the West Washington County area. The Cane Hill Harvest Festival, produced by volunteers in the community and those who were one-time students in the Cane Hill public school, draws a picture of life in the 1800s when everything was produced at home by family members. Soap was made by the women of the household from lye, lard and water. Even the lye had to be home produced. Long hours of stirring with a wooden paddle finally produced soap for the family. Apple butter was a delicacy that also required long hours of slow cooking. But probably the most labor intensive was the production of sorghum molasses. All three processes will be on demonstration during the two-day festival. The products will be for sale in the country store in the college building. Also for sale will be post cards and Cane Hill History Booklets. The two-day trip into history is fun for those taking part in the demonstrations but it is also a sobering thought to realize that in the 1800s it was a deadly serious business for a family to produce the necessities of life. Keeping with the spirit of the era, the participants will all wear period dress. The Cane Hill Museum, on the second floor of the college building, will be open both days. It features a good deal of memorabilia including clothing and documents dating from 1828.

Lincoln Apple Festival The history of Lincoln dates all the way back to the 1800s and has undergone several name changes throughout its lifespan, including Starr Hill, Blackjack and Georgetown, before finally settling on Lincoln in 1885. But one thing has remained constant through all the name changes and remains true today: Lincoln is all about apples! Its reputation for apple production has earned it the moniker of Apple Capital of Arkansas. The Arkansas Black Apple and the Collins Red Apple were both developed in the verdant apple orchards of Lincoln. The popular Apple Festival, which debuted in 1975, is still a huge draw every fall for people

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Numbers To Know Community At A Glance

Your Local Government Farmington City Hall . . . . . . . . . . . . . . . . . . 267-3865 242 Rheas Mill Road City Council meets the 2nd Monday of each month at 7 p.m. at the City Hall. Lincoln City Hall . . . . . . . . . . . . . . . . . . . . . . 824-3321 106 Arthur City Council meets the 2nd Monday of each month at 7 p.m. at the City Hall. Prairie Grove City Hall . . . . . . . . . . . . . . . . . 846-2961 151 East Buchanan City Council meets the 3rd Monday of each month at 7 p.m. at City Hall. Washington County Court House . . . . . . . . . . . . . . . . . . . 479-444-1700 Quorum Court meets the 2nd Thursday of each month at 7 p.m. in the Quorum Court Room. County Assessor’s Office. . . . . . . . . . . 479-444-1500 The assessment date is January 1st to May 31st.

Your Schools Farmington Public Schools Information Line/News/Calendar/ School Closings . . . . . . . . . . . . . . . . . . . . . . 266-1800 Lincoln Public Schools Information Line/News/Calendar/ School Closings . . . . . . . . . . . . . . . . . . . . . . 824-7300 Prairie Grove Public Schools Administration Office . . . . . . . . . . . . . . . . . . 846-4213

These are the locations for assessing: Washington County Court House Revenue Department in Lincoln Revenue Department on Watson Street in Springdale

County Collector’s Office. . . . . . . . . . . 479-444-1526 Taxes may be paid without penalty from February 3 to October 10.

Your Libraries Lincoln Public Library. . . . . . . . . . . . . . . . . . 824-3294 Prairie Grove Library . . . . . . . . . . . . . . . . . . 846-3782 Farmington Public Library . . . . . . . . . . . . . . 267-2674 Your Chambers of Commerce Prairie Grove Chamber Of Commerce . . . . . . . . . . . . . . . . . . . . . . . . 846-2197 Farmington Chamber Of Commerce . . . . . . . . . . . . . . . . . . . . . . . . 267-2368

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Focused On Progress PGTELCO History

The front of Prairie Grove Telephone Company’s office

PGTELCO is family-owned and operated and has been since its incorporation in 1906. Since its inception, PGTELCO has always been committed to making the satisfaction of its customers its top priority. It began in 1888 when Dr. E.G. McCormick strung telephone lines between his medical office and his brother’s pharmacy. At first the telephone line was a novelty, but soon Dr. McCormick discovered that there was a big demand for telephone service. Later that year, Dr. McCormick, with the help of Dr. Gladson and Jim McIlroy, established a line that ran from Fayetteville to Prairie Grove. This telephone line was reportedly one of the longest in the state of Arkansas at the time. In 1906 Dr. McCormick and M.M. Collier began the Prairie Grove Telephone Company and bought a switchboard to handle all of the calls. The company has grown steadily ever since, keeping up with the growth of West Washington County.

The first central office was located in a small room on the second floor of a main street building where a bundle of telephone wires came in through the wall. In the early 1950s the office was moved to its present location on Mock Street in Prairie Grove. James C. Parks, Dr. McCormick’s son-in-law, began working first as a switchboard operator then became General Manager and later President of the Prairie Grove Telephone Company. He operated the Telephone Company until his death in 1958. Thecompanycontinued togrow, but during theDepression thegrowth began to decline when many of the customers returned their magneto (crank-style wall phones). Mr. Parks never disconnected a phone for non-payment, even after the Depression years had ended. Phone bills were often paid with eggs, vegetables, and an occasional cow.

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Focused On Progress PGTELCO History

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During World War II, telephone service remained limited to a few hundred customers as people concentrated on the important issues of rationing and supporting their families. Yet after the war, demand for service began to increase. At this time, Jim Parks’ twin sons, Barry and Donald, joined the Telephone Company. They installed telephones, dug postholes, and strung wire. Jim Parks’ youngest son, Joe, also worked for the Telephone Company from 1947 to 1951, when he accepted a position at the Prairie Grove Post Office. One of the first major problems the Telephone Company encountered was an ice storm in January 1949. After three days of freezing rain, sleet, and snow, practically all the pole lines in the company’s service area were on the ground. And of the 2,000 telephones in service, only about 85 were still working once the storm was over. There were only three employees who worked outside the plant. The Telephone Company began hiring anyone they could find. Customers also helped by working for nothing, and some even made an advance payment on their bills to finance repairs. It took six weeks to bring everything back to working order. In the late 1960s plans were made to upgrade all multiple-party lines to single-line service. This project was completed in 1977, making Prairie Grove the first Telephone Company in the state to provide all private lines to their customers in a multi-exchange company. In 1979, the Prairie Grove Telephone Company converted its central office switch to the Northern Telecom DMS-10 digital equipment. This allowed customers the convenience of touch-tone and the benefits of call-waiting, call forwarding, three-way calling, etc.

Beginning in 1958, Barry Parks served as President of the company, and Donald Parks served as the Secretary and General Manager. Donald Parks’ son, David, began working for the company in 1980. He is now President. Today, the company is the second largest family-owned and operated Telephone Company in the state of Arkansas. In the early 2000s the Prairie Grove Telephone Company officially became PGTELCO, a name change that reflects the wide variety of services the company now provides. No longer just a POTS company—literally Plain Old Telephone Service company—PGTELCO has evolved into a Broadband company. It provides high-speed Internet access, DirecTV, and various other services and possesses the capability through Fiber to the Home technology to provide its customers with seemingly unlimited bandwidth. Though many things have changed throughout PGTELCO’s history, one thing has not: the customers’ well-being was and still is the first priority of the company.

Helping Connect Families for Over 100 Years

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Troubleshooting Repair Service


We do everything possible to make sure your phone service remains the best, and we try just as hard to fix any problems that do occur as quickly as possible. We make repairs to the phone lines outside your home or busi- ness at no charge to you. Unless you have our Service Plus Maintenance Plan , any repairs to your inside phone lines require an additional charge. (See the Service Plus Maintenance Plan information on this page.) Because some of your repair assistance requires a fee, we work with you to help determine the source of the problem, whenever possible. Listed below are a few things to do before you call our repair service. • Look for symptoms on your telephone set(s) like cracked plastic housing or broken or frayed cord. • If you have just one phone, unplug it and plug in a borrowed phone. If the borrowed one works, the problem is in the phone set and not the phone line. • If you have more than one phone, make sure each phone’s receiver is on the hook. If none of them are off the hook, unplug every phone. Then plug each phone back into any wall jack one at a time, checking each phone for a dial tone as you go. The telephone set that causes the line to go dead is the one needing repair. • If your phone or phones appear to be working, take a working phone to your telephone network interface box. This box is usually located on the outside wall of your home or business. It is located where our outside lines and your inside telephone wiring connect, or “interface.” Open the network interface box and locate the “test jack” inside. Remove the modular plug from the test jack and insert the phone jack from your phone. If the same problem occurs when you plug your phone into the test jack, the problem is in our outside telephone lines. Call our Repair Service. The number is 846-4161 . If the problem disappears when you use the test jack, the problem is in your inside telephone wiring. If You Need To Call Our Repair Service Please be prepared to answer these questions when you call: 1. What is the telephone number of the line in trouble? 2. Does the problem occur on all your phones? 3. Do you have a dial tone? 4. Is noise the problem on the line? 5. Can you call out? 6. Can you receive calls? 7. How often does the problem occur? 8. Is the problem on local and/or long distance calls? 9. What number can we call to reach you during the repair?

Once you call our repair service, we will see to it that your repairs are made as quickly as possible. Some will be made at no charge to you. Other repairs may require a fee, depending upon the source of the trouble. If The Trouble Is In Your Telephone Set Fees will apply if you ask us to make a repair visit and the trouble is found in your telephone set(s) or other phone equipment and you do not have our Service Plus Maintenance Plan . Our Service Plus Maintenance Plan does not cover the repair of your telephone set(s) or equipment, they should be made by the manufacturer or any other source you choose. If you have our Service Plus Maintenance Plan , we will provide you with a free loaner phone for up to 30 days while yours is being repaired or replaced. For your convenience, we will also give you the opportunity to lease or purchase this phone. If The Trouble Is In Your Inside Wiring Fees will apply if you ask us to make a repair visit and the trouble is found in the telephone wiring inside your home or place of business. To repair the damage, your options are to hire us, do it yourself, or seek outside assistance. If you already have our Service Plus Maintenance Plan , we can repair the inside wiring and jacks at no extra cost. Certain restrictions may apply. Service Plus does not cover wiring or jacks installed by the customer. If The Trouble Is In Our Outside Lines There are absolutely no charges for any repairs in our telephone lines, which are located outside your home or place of business. Service Plus Maintenance Plan –A worry free option to inside wiring repairs. You can avoid unexpected charges for telephone inside wire repair by subscribing in advance to our Service Plus Maintenance Plan . With the Service Plus Maintenance Plan , a small monthly fee pro- tects you from normal repair charges on the telephone wiring and jacks inside your home or business. Plus, we will loan you a phone for up to 30 days if your repair personnel find your phone itself is in need of repair. For your convenience, we will also give you the

opportunity to lease this phone or purchase it. For more information, call our business office.

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ZING Internet Access Yes, We Have Internet Access!

ZING Unlimited Internet Access High Speed Internet Access provides the bandwidth needed for web surfing, online gaming, video conferencing, and Virtual Private Networking (VPN). You can talk on your phone and be online at the same time. ZING service is always on so there is no more waiting to connect. Available in most places. Call our business office at 846-7200 for business and residential prices and availability.

Download / Upload

15Mbps / 1Mbps 20Mbps / 1Mbps

15Mbps / 5Mbps 35Mbps / 5Mbps 50Mbps / 10Mbps

200Mbps / 200Mbps - Fiber 1G / 1G - Fiber

Home Networking Let the technicians at PGTELCO install your own personal network. With a home network you can have multiple computers throughout your home using High Speed Internet Service at the same time. Our home network includes all the equipment necessary for blazing fast, secure, and reliable wired network. Wired network installations will be billed on time and materials. Wireless network installations will be a one time charge of $49.95. We have a price schedule that will fit your individual needs, and we even have service contracts to cover any questions or problems you have in the future. Call us today at 846-7200 to set up your Home Network!

Configurations There are several common ways to configure your home or office network to access the Internet over ZING. PGTELCO provides up to 2 dynamic IP addresses for each standard ZING account. Therefore, only two computers can directly connect to the Internet at the same time. However, if you would like to access the Internet with more than two computers, you may purchase a third party router that is capable of doing Network Address Translation (NAT) or purchase Static IP Addresses. A NAT router is a cheap and easy way to enable hundreds of your computers to access the same ZING service. Static IP Static IP addresses are available at an additional $10 per IP address. ZING High Speed Internet Access is required. ZING Fiber To The Home We offer Fiber to the Home service in certain areas of West Washington County. Fiber to the Home, or FTTH, refers to the installation and use of fiber optic cable directly to the home. Connecting fiber all the way to your home provides the most bandwidth opportunity to your household. Fiber is unquestionably the fastest, most versatile high- speed Internet connection. Better video experience—see higher quality streaming video across all your devices. Virtually unlimited bandwidth: Download/Upload for Fiber 200Mbps / 200Mbps 1G / 1G

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Types Of Long Distance Calls Long Distance Calls

Types Of Operator-Assisted Calls Collect Call: A long distance call in which the person or firm answering the call agrees to pay the charges associated with that call. Conference Call: A call that lets you talk with several different places, either local or A long distance call placed away from your home or office but still billed to that phone number, or any other phone number if the party at the number agrees to pay for the call. (The Operator may verify the third number charge before placing the call.) Person-To-Person Call: Choose this type of long distance call when you want to speak to only one specific person or extension number. Calling Card Call: By providing your calling card number to the Operator, you can charge a local or long distance call to your home or office number. Coin Calls: From coin telephones, see the instruction card on or near the tele- phone, or dial the Operator. International Calls: To Place A Direct-Dialed International Call: Dial 011 + country code + city code + local number. To Place An Operator-Assisted International Call: Dial 01 + country code + city code + local number. After dialing any international call, please allow at least 45 seconds for the ringing to begin. To Get International Country And City Codes, Phone Numbers, Or To Call Countries That Cannot Be Dialed Direct: Contact your international long distance company. (Charges may apply.) Optional Calling Plans Prairie Grove Telephone Company has Optional Toll Calling Plans that can save you money on your long distance calls within your calling area. One of these plans could save you money if the following applies to you. • Do you make a number of long distance calls each month within your region (LATA)? ( See map on page 18.) • Do you find yourself calling the same long distance location over and over? • Do you use long distance calling to “keep in touch” with friends and relatives? Prairie Grove Telephone Company has Optional Toll calling plans that can save you money on your long distance calls within your local long distance calling area. long distance, at the same time. Third-Number-Billed Call:

Slamming Some long distance carriers are engaging in a practice known as slamming – switching the customers’ long distance service without their knowledge or consent. This is illegal and can be prevented. Call our business office at 846-7200 to find out how you can prevent your long distance service from being slammed. There is no charge for this service. Direct Dialed Long Distance If You Are Placing A Direct Dialed Call: Dial 1 + the Area Code + seven-digit local number. If You Are Placing A PGTELCO Long Distance Card Call: Follow the instructions on the back of your card. Prairie Grove Telephone Company Long Distance Rates Prairie Grove Telephone Company provides Operator assistance for all local and long distance calls placed within the Fort Smith LATA. (See map on page 18.) To Reach A Prairie Grove Telephone Company Operator: Dial 0 To Reach Your Long Distance Company’s Operator: Dial 00 Not all long distance companies will choose to offer Operator services. Contact your long distance company for more information. 411 Service Use 411 for all your directory assistance needs. 411 is the quick and easy way to get local numbers, national numbers, & 800 numbers. Just one number to dial for any number, anytime, anywhere in the United States. Rates are $.75 for in-state and $.95 for out-of-state numbers. Intrastate/IntraLATA 10 cents/min. Intrastate/InterLATA 10 cents/min. Interstate/InterLATA 10 cents/min. Reaching The Right Operator

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