9-1-1 & 6-1-1 Dialing If your working residential telephone line becomes temporarily disconnected for non-payment, or for any other reason*, or if you have moved and not yet established a service agreement with Ponderosa, you will still have access to: • 9-1-1 Emergency Services • 6-1-1 Repair Services • 6-1-1 Ponderosa Customer Care

*You must have a working telephone in a residence which had a previous working dial tone from Ponderosa.


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