Ponderosa2023

Consumer Rights Information

California Identity Theft Registry The California Identity Theft Registry is available to help victims of identity theft who are wrongly linked to crimes. The registry provides a centralized place that can be checked by police and other authorized persons to confirm that you are not wanted by law enforcement and that mistaken criminal history was created In your name. To register: https://oag.ca.gov/idtheft Identity Theft Hotline: . . . . . . . . . . . . 1-877-438-4338 or . . . . . . . . . . . . . . . . . . . . . . . . 1-877-IDTHEFT California Public Utilities Commission (CPUC) Telephone Consumer Affairs Branch: . . 1-800-649-7570 TTY Consumer Affairs Branch: . . . . . 1-800-735-2929 Internet address: https://www.cpuc.ca.gov/about-cpuc/contacting the-puc Federal Trade Commission 600 Pennsylvania Ave. NW Washington, DC 20580 Telephone:. . . . . . . . . . . . . . . . . . . . . 1-877-382-4357 Internet address: https://www.ftc.gov/contact National Consumers League’s Fraud Center (NCL): This is a private, non-profit organization that operates a consumer hotline to provide services and assistance in filing telemarketing complaints. NCL also forwards appropriate complaints to the Federal Trade Commission for entry into its telemarketing fraud database. Telephone:. . . . . . . . . . . . . . . . . . . . . 1-202-835-3323 Internet address: https://www.fraud.org Federal Communications Commission (FCC): Federal Communications Commission Consumer Inquiries & Complaints Division 445 12th St. SW Washington, DC 20554 Telephone:. . . . . . . . . . . . . . . . . . . . . 1-888-225-5322 TTY: . . . . . . . . . . . . . . . . . . . . . . . . . . 1-888-835-5322 Internet address: https://www.fcc.gov/about/contact The Federal Trade Commission (FTC)

Statement of Non-Discrimination Ponderosa is the recipient of Federal financial assistance from the Rural Utilities Service, an agency of the U.S. Dept. of Agriculture, and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1975, as amended, the Americans with Disabilities Act-92, and the rules and regulations of the U.S. Dept. of Agriculture which provide that no person in the United States on the basis of race, religion, sex, color, national origin, age, or disability, shall be excluded from participation in, admissions or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this organization’s programs or activities. The person responsible for coordination of this organization’s nondiscrimination compliance efforts is Malyna Cha, Human Resources Manager. Any individual, or specific class of individuals, who feels that this organization has subjected them to discrimination may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or to the Secretary, U.S. Dept. of Agriculture, Washington, DC 20250; or the Administrator, Rural Utilities Service, Washington, DC 20250. Complaints must be filed after the alleged discrimination. Confidentiality will be maintained to the extent possible. California State Attorney General’s Office Public Inquiry Unit Telephone:. . . . . . . . . . . . . . . . . . . . . 1-800-952-5225 TTY/TDD (English) . . . . . . . . . 711 or 1-800-735-2929 TTY/TDD (Spanish) . . . . . . . . .711 or 1-800-855-3000 Internet address: https://oag.ca.gov

20