Ponderosa2021

Table Of Contents

Area Codes & Time Zones Map . . . . . . . . . . . . . . .41 Some Area Codes Listed By State . . . . . . . . . 42-44 International Calling . . . . . . . . . . . . . . . . . . . . . 45-46 Products & Services Guide. . . . . . . . . . . 47-64 Products & Values for 2021 Call Waiting Call Forwarding Three-Way Calling Anonymous Call Rejection Call Return Automatic Redial Priority Ringing Directory Serving: O’Neals • North Fork • Friant • Auberry Prather • Tollhouse • Shaver Lake Big Creek • Huntington Lake • Wishon

Ponderosa Emergency Numbers. . . . . . . . . . . . . . .1 Information Pages. . . . . . . . . . . . . . . . . . . 2-46 Information, Assistance & Referral Numbers. . . . .2 How To Reach Us . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Ponderosa Customer Care

Additional Company Information Other Frequently Called Numbers

Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Helpful Information . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Local Calls ZIP Codes Monthly Rates for Basic Services To Establish Service Number Changes Bills for Service Attachments To Directories & Telephones Recording Conversations Unlawful Wiretapping Public Telephones

Selective Call Acceptance Selective Call Forwarding Selective Call Rejection Caller ID Centrex Ponderosa Wiring Protection Voicemail with E-Forward Ponderosa Internet Ponderosa Broadband/DSL

Rules, Regulations And Tariffs Avoidance Of Lawful Charges Obscene Or Harassing Calls Consumer Protection Rules Do Not Call Registry California Relay Service . . . . . . . . . . . . . . . . . . . . 8-9 Post-Disaster Consumer Protection Measures . . . . . . . . . . . . . . . . . . . 10-15 Online Directory. . . . . . . . . . . . . . . . . . . . . . . . . 16-17 Your Monthly Telephone Bill . . . . . . . . . . . . . . 18-19 Consumer Rights Information . . . . . . . . . . . . . . . .20 The California LifeLine Program . . . . . . . . . . . 21-22 Ponderosa’s Mission Statement . . . . . . . . . . . . . .23 Government Officials . . . . . . . . . . . . . . . . . . . . 24-25 Notice To Subscribers . . . . . . . . . . . . . . . . . . . . . .26 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Repair Service/Network Interface . . . . . . . . . . 28-29 Three Convenient Ways To Pay Your Bill . . . . . . .30 Call Before You Dig! . . . . . . . . . . . . . . . . . . . . . . . .31 Important Information On 9-1-1 & 6-1-1 Dialing . . . . . . . . . . . . . . . . . . . . . . . .32 Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 goponderosa.com. . . . . . . . . . . . . . . . . . . . . . . . . .34 Visit Us Today! Long Distance Calling. . . . . . . . . . . . . . . . . . . . 35-36 Location Of Telephone Prefixes . . . . . . . . . . . . . .37 California Cities - Area Codes . . . . . . . . . . . . . 38-40

Stop, Think, Connect Online . . . . . . . . . . . . . . . . .51 Using Your Services . . . . . . . . . . . . . . . . . . . . . 52-61 Anonymous Call Rejection Automatic Call Return

Automatic Redial Call Forwarding Busy Call Forwarding Delayed Call Forwarding Remote Access To Call Forwarding Selective Call Forwarding Call Waiting Caller ID and Calling Name ID Call Trace Priority Ringing

Caller ID Complete Blocking Caller ID Selective Blocking Selective Call Acceptance Selective Call Rejection

Speed Calling 8/30 Three-Way Calling Teen Service Warm Line

Voicemail with E-Forward . . . . . . . . . . . . . . . . 62-64 Community Pages . . . . . . . . . . . . . . . . . . . 1-40

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