PerrySpencer2024

OUR COMPLETE SERVICE PROTECTION PLANS

PSC Fiber Protection Plans Voice & Data Plan . . . . . . . . . . . . . . $2.95/month Benefits Include: • $40 Trip Charge is waived • $90/hour Labor Rate is waived • Troubleshoot voice and data service • Repair or replacement of faulty voice and data wiring and jacks, including damages due to lightning or power surges • Up to three (3) Trip Charges are waived in any 12-month period

• Voice or data wiring and jack coverage for marine activity, recreational vehicles (RVs) and construction trailers, or other temporary or movable structures. • Damages due to natural disasters, floods, or acts of God, other than lightning and power surges. • Nonstandard wiring that does not meet industry standards or the National Electric Code Material Standards for carrying voice and data signals. (PSC Fiber’s Protection Plans will cover repairs to nonstandard wire, but only to restore the wire to its original condition.) • Repair or replacement of voice and data wiring and jacks due to malicious activity, vandalism, riot, civil disturbance, fire, flood, or natural disaster. • Off Premise Extensions. • New wiring installations in existing or new homes (prewire) . • Multi-line businesses that have Key/PBX systems.

PSC Fiber Co-Op Protection Plans Voice Plan . . . . . . . . . . . . . . . . . . . . $1.25/month Benefits Include: • $40 Trip Charge is waived • $90/hour Labor Rate is waived • Troubleshoot voice service • Repair or replacement of faulty voice wiring and jacks, including damages due to lightning or power surges Voice & Data Plan . . . . . . . . . . . . . . $2.95/month Benefits Include: • Same benefits as Voice Plan (see above) . • Repair or replacement of DSL modem damage due to lightning or power surges • Up to three (3) Trip Charges are waived in any 12-month period The Following are NOT COVERED in ALL Plans • Repair or replacement of any Customer Premise Equipment (CPE), such as devices connected into voice and data wiring, jacks: e.g., telephones, answering machines, satellite receiver, computers, routers, DVDs, VCRs, televisions, surge protectors, or any other electronics.

• Non-maintenance issues (e.g., customer requests on-site assistance with ‘set up/hook-up’ of new appliances such as TV, computer, or entertainment system to their PSC Fiber service) .

Service is provided M – F, 7:00 a.m. – 3:30 p.m. (CT), and Saturdays from 8:00 a.m. – 2:00 p.m. (CT), excluding PSC Fiber observed holidays. Service hours are subject to change without

notice. Protection Plans are not under contract. One month minimum.

pscfiber.net

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