PerrySpencer2024

April 2024

024223 PSC Fiber Regional Directory 411pscfiber.net Local Search Made Easy® AREA CODES 812 & 930 pscfiber.net

Same Great, Local Company BRAND NEW LOOK!

1.800.511.4899

11877 E. State Road 62 P.O. Box 126 St. Meinrad, IN 47577

1835 Main Street Ferdinand, IN 47532

320 N. Jackson Street Huntingburg, IN 47542 Lobby Closed - Drop Box for Payment Only

833 Main Street Tell City, IN 47586

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EMERGENCY NUMBERS

Dubois County LOCATION

FIRE

POLICE

AMBULANCE

911

911

911

Non-Emergency 1-812-482-9111

Non-Emergency 1-812-482-9111

Non-Emergency 1-812-482-9111

911

911

911

Perry County

Anderson Twp

Non-Emergency

Non-Emergency

Station 1: 812-836-2555

Cannelton Police: 812-547-2111 Tell City Police: 812-547-7068 Perry County Sheriff: 812-547-2441

812-547-4426

911

911

911

Spencer County

Non-Emergency

Non-Emergency

Non-Emergency

812-649-2286 800-498-7300

812-649-2286 800-498-7300

812-649-2286 800-498-7300

911

911

911

Warrick County

Non-Emergency

Non-Emergency

Non-Emergency

812-897-1200 800-223-6374

812-897-1200 800-223-6374

812-897-1200 800-223-6374

Pike County

911

911

911

Stendal Exchange

Non-Emergency

Non-Emergency

Non-Emergency

Lockhart Twp

812-354-6024

812-354-6024

812-354-6024

INDIANA STATE POLICE POST Jasper District 34

DuboisCounty......................................... 812-482-1441 Toll Free # (all counties) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-742-7475 Winter Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-261-7623 (Fax)JasperDistrict34.................................. 812-482-2695 SHERIFF’S OFFICE DuboisCounty......................................... 812-482-3522 Perry County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-547-2441 SpencerCounty........................................ 812-649-2286 U.S. SECRET SERVICE Indiana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317-635-6420 CONSERVATION OFFICER Dispatch Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-837-9536 DuboisCounty......................................... 812-482-9150 Perry County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-547-7068 SpencerCounty........................................ 812-649-2286 District 8 – Patoka Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-639-4148 CRISIS LINES Albion Fellows Bacon Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-339-7752 Crisis Connection Domestic/Sexual Violence . . . . . . . . . . . . . . . 800-245-4580 SexualAbuseLine...................................... 800-339-7752 Child Abuse Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-800-5556 POISON CENTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-222-1222

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DIRECTORY CONTENTS

TILE

PAGE

812 Area Code Overlay & Long Distance Dialing Instructions .....................Pages 18 & 19 Area School Information ..................................................Pages 31 Business Office and Contact Information–PSC Fiber....... Page 3 Customer Rights & Responsibilities ..........................Pages 25-27 Directory Assistance.................................................Pages 18 & 19 Do Not Call Information...................................................... Page 24 E-Z Pay ................................................................................. Page 14 Emergency Numbers ............................................................ Page 1 Extended Area Service ....................................................... Page 20 Features ..........................................................................Pages 6-13 Government Offices ...................... See Blue-Tabbed Government Section Prior to the Yellow Pages International Calling............................................................ Page 19 Internet with PSC Fiber ...................................................... Page 16 Lifeline Assistance Programs ............................................ Page 17 Long Distance with PSC Fiber........................................... Page 15 Online Directory ..................................................................Page 21 Our Complete Service Protection Plans............................. Page 4 Recycling Information......................................................... Page 32 Service and Repair................................................................ Page 3 State Agencies ..........................................................Pages 22 & 23 Underground Cable Locating Service................................. Page 3 Voice Mail............................................................................... Page 5 ZIP Codes......................................................................Pages 28-30

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HOW TO REACH PSC FIBER

Perry-Spencer Rural Telephone Cooperative, Inc. d/b/a PSC Fiber 11877 E. State Road 62 • P.O. Box 126 • Saint Meinrad, IN 47577

1835 Main St. • Ferdinand, IN 47532

833 Main St. • Tell City, IN 47586

320 N. Jackson St. • Huntingburg, IN 47542 Lobby Closed. Drop Box Available for Payments.

www.pscfiber.net Daren Brown, President/CEO

To Contact PSC Fiber by Telephone: In Perry County ............................................................................................................................................................................. 1-800-511-4899 In Spencer County ........................................................................................................................................................................ 1-800-511-4899 In Dubois County ..........................................................................................................................................................................1-800-511-4899 After-hours answering service is available by calling any of the above numbers.

PSC Fiber AFTER-HOURS 24/7/365 INTERNET & PHONE SUPPORT - 1-800-511-4899 To Contact PSC Fiber by E-mail: For PSC Fiber telephone customers:

Repair, new or changed service ..........................................................................................................................................psrtc@pscfiber.net Billing ....................................................................................................................................................................................billps@pscfiber.net Human Resources..................................................................................................................................................................... hr@pscfiber.net For Internet customers: New or changed service ......................................................................................................................................................sales@pscfiber.net Technical Support ............................................................................................................................................................support@pscfiber.net Billing ....................................................................................................................................................................................billps@pscfiber.net Human Resources..................................................................................................................................................................... hr@pscfiber.net

Office Hours: St. Meinrad Hours: Monday through Friday 7:30 a.m. - 4:00 p.m. CT (except holidays) Ferdinand Hours: Monday through Friday 7:30 a.m. - 4:00 p.m. ET (except holidays) Tell City Hours: Monday through Friday 7:30 a.m. - 4:00 p.m. CT (except holidays ) Huntingburg: Lobby Closed. Drop Box Available For Bill Payments.

STATEMENT OF NONDISCRIMINATION Perry Spencer Rural Telephone Cooperative, Inc., d/b/a PSC Fiber This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http:/www.ascr.usda.gov/ complaint_filing_cust.html , or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

Before excavating of any kind, please call one of the above numbers or the Indiana Underground Plan Protection Service (IUPPS) at 811.

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OUR COMPLETE SERVICE PROTECTION PLANS

PSC Fiber Protection Plans Voice & Data Plan . . . . . . . . . . . . . . $2.95/month Benefits Include: • $40 Trip Charge is waived • $90/hour Labor Rate is waived • Troubleshoot voice and data service • Repair or replacement of faulty voice and data wiring and jacks, including damages due to lightning or power surges • Up to three (3) Trip Charges are waived in any 12-month period

• Voice or data wiring and jack coverage for marine activity, recreational vehicles (RVs) and construction trailers, or other temporary or movable structures. • Damages due to natural disasters, floods, or acts of God, other than lightning and power surges. • Nonstandard wiring that does not meet industry standards or the National Electric Code Material Standards for carrying voice and data signals. (PSC Fiber’s Protection Plans will cover repairs to nonstandard wire, but only to restore the wire to its original condition.) • Repair or replacement of voice and data wiring and jacks due to malicious activity, vandalism, riot, civil disturbance, fire, flood, or natural disaster. • Off Premise Extensions. • New wiring installations in existing or new homes (prewire) . • Multi-line businesses that have Key/PBX systems.

PSC Fiber Co-Op Protection Plans Voice Plan . . . . . . . . . . . . . . . . . . . . $1.25/month Benefits Include: • $40 Trip Charge is waived • $90/hour Labor Rate is waived • Troubleshoot voice service • Repair or replacement of faulty voice wiring and jacks, including damages due to lightning or power surges Voice & Data Plan . . . . . . . . . . . . . . $2.95/month Benefits Include: • Same benefits as Voice Plan (see above) . • Repair or replacement of DSL modem damage due to lightning or power surges • Up to three (3) Trip Charges are waived in any 12-month period The Following are NOT COVERED in ALL Plans • Repair or replacement of any Customer Premise Equipment (CPE), such as devices connected into voice and data wiring, jacks: e.g., telephones, answering machines, satellite receiver, computers, routers, DVDs, VCRs, televisions, surge protectors, or any other electronics.

• Non-maintenance issues (e.g., customer requests on-site assistance with ‘set up/hook-up’ of new appliances such as TV, computer, or entertainment system to their PSC Fiber service) .

Service is provided M – F, 7:00 a.m. – 3:30 p.m. (CT), and Saturdays from 8:00 a.m. – 2:00 p.m. (CT), excluding PSC Fiber observed holidays. Service hours are subject to change without

notice. Protection Plans are not under contract. One month minimum.

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VOICE MAIL OPTIONS

• Read Message Retention – This is the number of days that your “saved” messages are retained before the Voice Mail system will delete them. Read Message Retention is 15 days. • Stutter Dial Tone – An interrupted dial tone indicating you have new messages in your mailbox. Voice Mail Options • Message Waiting Indication (MWI) – A service that allows a phone or add-on device equipped with a message waiting lamp to be turned on (flashes) when you have new messages. • Remote Notification – A service that informs you of incoming messages by calling you at a phone number or pager number you specify (local and toll-free numbers only) . Service can be activated/ deactivated at the customer’s discretion. • Sub Mailboxes – A service that allows private mailboxes for family members with each sub mailbox having its own password. One mailbox (main mailbox) comes with a Voice Mail account. OPTION 1…2 sub mailboxes (3 total) OPTION 2…4 sub mailboxes (5 total) OPTION 3…8 sub mailboxes (9 total) • Additional Voice Storage – 15 minutes (for a total of 30 minutes voice storage) . • Additional Message Length – 2 minutes (for a total of 4 minutes of message length) .

VOICE MAIL is equipment located at the telephone company’s central office (switching center) that answers your incoming calls after a designated number of rings or when you are already on the phone. With a touch-tone phone you can easily manage your messages, from any location, at any time. VOICE MAIL Includes These Features: • Auto Log-on – Allows automatic log-on to your mailbox when calling from your line. No manual entry of your mailbox number or password is required. • Busy Notification – This greeting informs callers your line is busy. It plays first, followed by your personal greeting (if you recorded one) . • Call Forward/Busy – A feature allowing you to forward calls to your Voice Mailbox when your line is in use (busy) . • Call Forward/No Answer – A feature allowing you to forward calls to your Voice Mailbox when your phone is not answered after a certain number of rings. The number of rings is determined and can be changed by the customer at their discretion. • Date and Time Stamp/Calling Number Identification – You will hear the date and time when each message was received along with the calling number (if detected) , followed by the message. • Voice Storage Limit – The total amount of minutes of storage your mailbox can accommodate. Voice Storage Limit is set at 15 minutes. Additional storage capacity is available as an option. • Maximum Message Length – The maximum length of message a caller can leave in your Voice Mailbox is 2 minutes. Longer message length is available as an option. • Maximum Personal Message Length – The maximum length of your personal greeting is 1 minute.

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FEATURES

Know-It-All Package The Know-It-All Package includes the following features at one low monthly price. • Caller ID Name and Number (This page) • Call Waiting (Page 11) • Call Waiting on Caller ID (Page 11) Caller ID (Calling Name & Number Delivery) See who’s calling before you answer the phone. How to use: 1. When you receive a call, wait until your telephone completes the first ringing signal. 2. The telephone number calling you – and the name associated with that number in telephone company records – will automatically appear on your display screen. 3. If you choose to answer the call, the name and number will remain on the screen until you or the caller hangs up. Notes: • Subscription to Calling Name and Number requires the lease or purchase of a display telephone or an add-on display unit. • If the letter “P” or “Private” appears on your display after the first ring, the caller may have blocked the display of their name and number by pressing *67 (or dialing 1167 on a rotary phone) before placing the call. You can choose whether or not to answer the call. • If “unknown name,” “unknown number,” “out of area,” or “0” appears, the caller is in an area that does not support Calling Number services. K. PHILLIPS 312-555-2167

Automatic Recall Redials your last caller even if you couldn’t answer in time. How to use: 1. Pick up the handset and listen for a normal dial tone. 2. If you were already on the phone and ignored a call waiting tone, depress the “switchhook” and release quickly. 3. Press *69 . On a rotary phone dial 1169. Your call will go through like a normal call. If the line is busy: 4. Hang up. Your phone will keep trying the line for up to 30 minutes. 5. A special callback ring alerts you if the line becomes free. (Some phones ring normally.) 6. Pick up the handset to automatically place the call. To Cancel: 7. Press *89 . 8. Listen for confirmation tone or announcement. Hang up. Notes: • The “switchhook” is the round, flat, or square button you push to hang up the phone. • After you dial *69, a voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall feature. Just follow the voice instructions. • Does not work on 800 numbers, 900 numbers, numbers outside the speci fied service area, or lines using Call Forward and some other call services.

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FEATURES

Automatic Call Back Keeps redialing busy numbers and tells you when the line is free. How to use: 1. When you hear a busy signal, depress the “switchhook” and release quickly. Listen for a special dial tone. 2. If you’ve already hung up, pick up the handset and listen for a normal dial tone. 3. Press *66 . On a rotary phone, dial 1166. 4. If the line is still busy, hang up. Your phone will check the number for up to 30 minutes. 5. A special callback ring alerts you if the line becomes free (some phones ring normally) . 6. Pick up the handset to automatically place the call. To cancel: 7. Depress the “switchhook” and release. Listen for a special dial tone. 8. If you’ve already hung up, lift the handset and listen for a normal dial tone. 9. Press *86 . On a rotary phone, dial 1186. 10. Listen for confirmation tone or announcement. Hang up. Notes: • The “switchhook” is the round, flat, or square button you push to hang up the phone. • To restart the 30-minute clock, repeat steps 1 through 4. • Automatic Callback can check as many as 30 busy lines at once for you. • Service does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or on lines where Call Forward and some other call services have been activated.

Sim Ring

How It Works: When the service is activated, the first line to be answered either live or by voice mail takes the call. If one line is busy, the others will still ring. To Access Sim Ringing: 1. Lift the handset and wait for dial tone. 2. Press *55 . 3. A Sim Ring Announcement will tell you that your Simultaneous Ringing Service is either on or off and then will allow you to acti vate or deactivate Sim Ring and add or delete phone numbers from your list. To Activate or Deactivate 1. Access Sim Ring as above. 2. Press 3 to change from inactive to active or active to inactive. Deactivating Sim Ring will not erase the phone numbers in your Sim Ring list of phone numbers. To add a phone number to your Sim Ringing list (up to 4 additional numbers) 1. Access Sim Ring as above. 2. Press # , enter phone number, then # . 3. You must enter the phone number exactly as you would call it. A long distance number must be entered as 1-312-555-2167. To Hear the Number on Your List 1. Access Sim Ring as above. 2. Press 1 and the number(s) will be spoken to you. To Delete the Number on Your List 1. Press * during the silent period after the number is spoken.

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FEATURES

14. If you have Call Waiting and get a call from a number on your list while you’re on another call, you’ll hear a special Call Waiting tone. All other calls are signaled by a normal tone. Notes: • You may press 1, 0, #, or * at any time rather than waiting for the voice instructions. • The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding, and similar services. Selective Call Acceptance Gives you control over which calls you’ll take. How to use: 1. Pick up the handset and listen for the dial tone. 2. Press *64 . 3. Listen for an announcement telling you whether the feature is currently ON or OFF. The recorded voice will then tell you how many (if any) numbers are currently stored on your list. 4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off) , or to turn the feature OFF (if it is currently on) . To add the last caller to your acceptance list: 5. Press #01# . To hear the phone numbers on your list: 6. Dial 1 . 7. After the list is read, voice instructions will follow. To add a number to your list: 8. Press # . 9. Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your list. To remove a number from your list: 10. Press * . 11. Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 12. Dial 0 . When someone calls: 13. When your service is turned ON, you’ll receive calls only from those on your acceptance list. 14. Callers who are not on your list will simply hear an announcement that you are not accepting calls at this time. Notes: • You may press 1, 0, #, or * at any time rather than waiting for the voice instructions. • The list you create here is separate from any other lists you may be using for Distinctive Ringing, Selective Call Forwarding, Selective Call Rejection, and similar services.

Distinctive Ringing/Call Waiting Announces important callers with a special ring. 1. Pick up the handset and listen for the dial tone. 2. Press *61 . 3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your list. 4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off) , or to turn the feature OFF (if it is currently on) . To add the last caller to your VIP list: 5. Press #01# . To hear the phone numbers on your list: 6. Dial 1 . 7. After the list is read, voice instructions will follow. To add a number to your list: 8. Press # . 9. Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your VIP list. To remove a number from your list: 10. Press * . 11. Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 12. Dial 0 . When someone calls: 13. If the call is from someone on your VIP list, you’ll hear a special ring. All other calls will have a normal ringing pattern.

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FEATURES

To hear instructions again: 15. Dial 0 . When someone calls:

16. If your service is turned ON and the caller is on your forward list, the call will be re-routed to your “forward-to” number. If the caller is not on your forward list, the call will ring at your home as usual. Note: • You may press 1, 0, #, or * at any time rather than waiting for the voice instructions. • The list you create here is separate from any other lists you may be using for Distinctive Ringing, Selective Call Acceptance, Selective Call Rejection, and similar services. • This service can work with Call Forward (all calls). Numbers on your selec tive list will follow you to your Selective Call Forward number. All other calls you receive will be routed to your regular Call Forward number. Selective Call Rejection Blocks unwanted calls from disturbing you How to use: 1. Pick up the handset and listen for the dial tone. 2. Press *60 . 3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your rejection list. 4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off) , or to turn the feature OFF (if it is currently on) . To add the last caller to your forward list: 5. Press #01# . To hear the phone numbers on your list: 6. Dial 1 . 7. After the list is read, voice instructions will follow.

Selective Call Forwarding Routes important callers to an alternate phone number. How to use: 1. Pick up the handset and listen for the dial tone. 2. Press *63 . 3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your forward list. 4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off) , or turn the feature OFF (if it is currently on) . To add the last caller to your forward list: 5. Press #01# . To enter your “forward-to” number: 6. The first time you turn on the service, you’ll be asked to enter the number you’d like your special calls forwarded to. From then on, the system will simply remind you of the current “forward-to” number. 7. If the current number is correct, dial 1 . 8. If you wish to change the current “forward-to” number, dial 0 and then follow voice instructions. To hear the phone numbers on your list: 9. Dial 1 . 10. After the list is read, voice instructions will follow. To add a number to your list: 11. Press # . 12. Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your forward list. To remove a number from your list: 13. Press * . 14. Follow the voice instructions you’ll hear.

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FEATURES

Customer Originated Trace Lets you track harassing callers through the phone company. How to use: 1. When you get a nuisance call, just depress the “switchhook” and release quickly. Listen for a special dial tone. 2. If you’ve already hung up, just pick up the handset again and listen for a normal dial tone. 3. Press *57 . On a rotary phone, dial 1157. 4. Listen to the recorded announcement. If you want to trace the call, press 1. A $5.00 charge will automatically appear on your phone bill per successful trace. 5. Hang up. 6. The number you traced will be recorded at the phone company. Contact PSC Fiber for paperwork to complete the process. Notes: • Customer Originated Trace must be used immediately after you hang up on the call you want traced. If you get another call, or hear a Call Waiting tone first, you will trace the wrong call. • The “switchhook” is the round, flat, or square button you push to hang up the phone. • This service is available on every customer line without subscription. Warm Line A good feature for the very young, elderly, or disabled. With this feature, if no digits are dialed within 30 seconds after going off-hook, the call is automatically routed to a specified number such as a neighbor, parent or work. Blocking Prevents your phone number from being displayed to the person receiving your call. How to use: 1. Pick up your handset and listen for the dial tone. 4. The person you’ve called will not be able to see your number displayed on their telephone display screen. Instead, a “P” or “private” will be displayed. Notes: • This feature is available on all lines at no charge. • You must dial *67 before each call you place. Otherwise, your phone number will be released to the person receiving your call. • To block your number automatically on every call, subscribe to Call Suppression. 2. Press *67 . On a rotary phone, dial 1167. 3. Dial the number you’re calling as usual.

Selective Call Rejection (Cont’d)

To add a number to your list: 8. Press # . 9. Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your rejection list. To remove a number from your list: 10. Press * . 11. Follow the voice instructions to remove any or all of those numbers. To hear instructions again: 12. Dial 0 . When someone calls: 13. If your service is turned ON, callers who are on your rejection list will hear an announcement that your number is not accepting calls at this time. All other calls will ring through as usual. Notes: • You will not be notified when or how many calls have been rejected. • You may press 1, 0, #, or * at any time rather than waiting for the voice instructions. • This list you create here is separate from any other lists you may be using for Distinctive Ringing, Selective Call Acceptance, Selective Call Forwarding, and similar services.

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FEATURES

Call Waiting If somebody else is trying to reach you when you are using your line, you will hear a short tone. You can hold your first call while you answer the second. 1. A tone lets you know if a second call is waiting. The party calling you will hear the usual ringing. 2. If you want to end the first call, hang up. Your phone will ring and the second party will be on the line. 3. If you want to hold the first party while answering the second, briefly depress and release the switchhook. With this method you can switch between parties at will. 4. Each conversation is private between you and the other party. Cancel Call Waiting (Free With Call Waiting) 1. To activate Cancel Call Waiting, lift handset, dial access code ( *70 or 70# ) and receive confirmation tone followed by a dial tone. Rotary phone users dial ( 70 ), wait 4 seconds to receive confirma tion tone followed by dial tone. Place call in the normal way. 2. When the call has been terminated, Call Waiting is then activated automatically. Call Waiting on Caller ID Allows the calling party’s name and number to be displayed along with the audible Call Waiting tone. Customer must also be sub scribed to Call Waiting and Caller ID (Calling Name and Number).

Telemarketer Call Screening The Telemarketer Call Screening (TCS) feature attempts to eliminate telemarketer calls to a subscriber by screening suspected telemarketer calls before ringing the subscriber. The TCS service intercepts calls that are suspected to be telemarketer calls. The service plays an announcement stating that the party they have dialed does not accept calls from telemarketers, and that the party wishes for his/her name to be added to the telemarketers “Do Not Call” list. Other callers are asked to remain on the line, or dial ‘1’ to ring through. Telemarketers frequently restrict their number from going out to the network, so their incoming call could “show up” to the called party as “blocked,” “anonymous,” “private,” or “unknown.” It is these type calls that trigger the TCS announcement. Calls where the number is sent to the network would ring the called party’s line like normal.

30 Number Speed Calling To enter or change your list, follow this procedure: 1. Dial access code ( 75# ). A special dial tone is returned. Rotary phone users dial ( 75 ) and wait four seconds for a special dial tone. 2. Upon receiving special dial tone, dial the two digit code number (20 through 49) followed by the directory number it represents. The directory number can be up to 32 digits long. 3. After the directory number has been entered, a confirmation tone is returned. 4. Hang up and the procedure is complete. 5. Repeat steps 1 through 4 for each number on your speed call list.

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FEATURES

Call Forward/No Answer This feature forwards all incoming calls to another directory number if the called number is not answered after a specific number of rings. The Call Forward/No Answer subscriber specifies the number of rings when entering the forward-to directory number. The called directory number rings normally until the incoming call has been forwarded. Therefore, a subscriber can either answer the incoming calls before the specified number of rings or allow the call to proceed to the forward-to number. Call Forward/No Answer subscribers can change the forward-to number at their discretion and can activate/deactivate the service at will. To Activate Call Forward/No Answer: 1. Dial *92 . 2. Press a number from 2 to 9 to set the number of rings after which to forward. 3. Dial the number to which the call is to be forwarded. 4. When the call is answered, hang up. 5. To Deactivate: Dial deactivation code ( *93 ) or from a rotary phone ( 93 ) and wait four seconds. You will hear two beeps indi cating the Call Forwarding feature is deactivated. Call Forward/Busy This feature forwards incoming calls to another directory number when the called line is busy. The subscriber can continue a conversation while incoming calls are answered elsewhere, thus reducing the num ber of calls that go unanswered and the number of interruptions. Call Forward/Busy subscribers can change the forward-to number at their discretion and can activate/deactivate the service at will. To Activate Call Forward/Busy: 1. Dial *90 . 2. Receive the special dial tone. 3. Dial the number to which the call is to be forwarded. 4. When call is answered, hang up. 5. To Deactivate: Dial deactivation code ( *91 ) or from a rotary phone ( 91 ) and wait four seconds. You will hear two beeps indi cating the Call Forwarding feature is deactivated.

Three-Way Calling Three-Way Calling lets you add a third party to an existing con versation, whether it is local or long distance. To add a third party to your conversation: 1. Depress and release the switchhook. This puts party A on hold. 2. You will hear three bursts of dial tone, then a (normal) steady dial tone. 3. Dial party B, the third person you want to add to the conversation. 4. When B answers, depress and release switchhook to bring party A back. Your three-way connection is now established. 5. If you get a busy signal or no answer when calling party B, briefly depress and release the switchhook. This will stop the call to B and reconnect you with A. If busy signal or ringing continues, press the switchhook again. To disconnect: 1. Hang up. This breaks the three-way connection. 2. If party B hangs up, you can continue talking with A or if party A hangs up, you can continue talking with B. 3. You can also disconnect B by briefly depressing your switch hook. Party A will remain on the line. 4. You can now add a different third party by repeating steps 1-4. Call Forwarding The procedure for implementing Call Forwarding is as follows: 1. Dial activation code ( 72# ). A special dial tone is returned. Rotary phone users dial ( 72 ) and wait four seconds for the special dial tone. 2. Dial the number to which the calls are to be forwarded. When an answer is received from the forward-to directory number, the call is successfully activated. If the forward-to directory number is busy or does not answer, the activation steps must be repeated within two minutes. You will hear two beeps indicating the Call Forwarding feature is now activated. 3. To Deactivate: Dial deactivation code ( 73# ) or from a rotary phone ( 73 ) and wait four seconds. You will hear two beeps indi cating the Call Forwarding feature is deactivated.

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FEATURES

Call Forward/Remote Access This service allows customers to activate or deactivate Call Forwarding or to change the forward-to destination when they are at a remote location – away from home or office. This service requires a Personal Identification Number (PIN) and an access directory number. You will be given these when applying for the service. 1. Dial the access directory number, receive a ring back tone fol lowed by the special dial tone. 2. Dial 7-digit home directory number and PIN. The special dial tone is returned. Customers with rotary phones must wait 4 seconds after entering their PIN before the special dial tone is returned. 3. Dial activation code ( 72# ) or deactivation code ( 73# ) and special dial tone is returned. Dial the number to where calls are to be forwarded. When an answer is received from the forward-to direc tory number, the call is successfully activated. If the forward-to number is busy or does not answer, the activation steps can be repeated within two minutes. Note: Customer must also subscribe to Call Forwarding. Teen Feature (Distinctive Ringing) A second number can be assigned to your telephone line. When the second number is called, it will have a distinctive ring which would let you know which number was dialed. (If this second number is listed in the directory, there would be an additional charge.) Automatic Line When a call is originated from an Automatic Line, the subscriber lifts the handset and the call is immediately routed to a predetermined number, either within the same exchange or to another exchange. If the call is routed to a long distance number, normal direct distance dialing charges will be applied to the Automatic Line number.

Residential User Transfer

This feature allows a subscriber to transfer an established call to another line. The Three-Way Calling feature is also required on the line with Residential User Transfer. To transfer an established call to another line, perform a switchhook flash. Receive a dial tone. Dial the third party’s number. A disconnect can be performed at any time following completion of dialing. *Note: The Residential User Transfer subscriber will be billed for all calls transferred by that subscriber when dialing long distance, even for charges incurred after the Residential User Transfer subscriber leaves the connection.

Per Call 1 + Toll Blocking This feature is designed for customers that want control of 1 + long distance calls. 1 + calling is blocked unless the customer’s personal identification number (PIN) is entered prior to making the call. Instructions will be given to account holder when signing up for service. Other Features from PSC Fiber Free Touch-Tone Service

Free 900 Blocking

Free “Collect” and “Bill to Third Party” Blocking

Non-Published Numbers Your number is not listed in the directory or available through Directory Assistance. (Caller ID suppression is available at no charge; see feature Caller ID Blocking.)

Additional Listings This gives you a separate and distinct additional listing in the directory.

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PSC FIBER E-Z PAY

Never miss a bill payment again. eZpay

ONLINE BILLING & AUTOMATIC BILL PAYMENTS OR

PAY-BY-PHONE 844.244.1502

PSC Fiber e Z pay Authorization Form

AUTOMATIC BANK PAYMENT

PAY-BY-PHONE

If you are authorizing your checking or savings account to be debited, please return this form with a voided blank check or savings deposit ticket. I (We) authorize PSC Fiber to initiate entries to debit/charge my (our) banking account de scribed on this form on the 14 th day of each 14 th , if it falls on a holiday or weekend). This au thority is to remain in full force and effect until (us) revoking automatic payment. PSC Fiber E-Z Pay will be terminated in such time and manner as to afford PSC Fiber a reasonable opportunity to act on it.

Please Check the Applicable Account & attach requested check or slip with form & payment

PSC Fiber is excited to introduce a Pay-By-Phone option (via debit or credit card) for paying your monthly bill. It’s simple and easy with no additional fee. Call and have yourACCOUNT NUMBER available 844.244.1502

Savings (attach deposit slip)

Checking (attach voided check)

Routing #

Account #

Financial Institution Name & Branch

Financial Institution Address

Applicable Credit Card for payment below

City

State Zip Code

Billing # (Found on your PSC Fiber statement)

Full Name as shown on Checking/Savings Account

VIEW/PAY BILL ONLINE Simply access your statement and pay online at psci.smarthub.coop

OR

Date

Signature

Joint Account Full Name ( Optional)

Date

Joint Account Signature ( Optional)

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PSC FIBER LONG DISTANCE

Why Should You Choose Long Distance from PSC Fiber?

1. We are your local long distance provider. 2. PSC Fiber has multiple local offices, and if you have a question or concern, you can talk to an agent. Plus, because we are a local company, that agent could be a relative, neighbor or friend. 3. There are benefits to using other services from PSC Fiber. See rates in the next column. The customer MUST notify us of their eligibility. 4. We have several ways to save with simple, easy to understand plans at competitive rates. 5. No hidden charges. 6. Available International calling and toll-free service. 7. Business and residential customers both receive the same great rates and service from PSC Fiber. 8. Dollars you spend on Long Distance stay in your community.

For more information about Long Distance from PSC Fiber, visit www.pscfiber.net or call our office. One Rate – 9 cents per minute, anytime, anywhere in the U.S. One Rate Preferred – 7 cents per minute plus $4.95 per month, anytime, anywhere in the U.S. The $4.95 monthly fee is waived for PSC Fiber Internet subscribers. PSC Fiber offers bundled savings by subscribing to phone and Internet services. Contact PSC Fiber and let us find a package to fit your needs. 1-800 511-4899 or sales@pscfiber.net. Start saving today!

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PSC FIBER INTERNET SERVICES

PSC Fiber Offers a Variety of Internet Services Including: • R-Net – 10Gb Wide Area Network Transport service designed for medium to large enterprise customers that require high-speed Internet access, multi-megabit point-to-point data circuits, connectivity to other state and regional networks, and managed 24/7 support . High-speed access up to 1 Gb is available at pricing far less expensive than traditional tariff telco circuits. Call PSC Fiber today for a free quote 1-800 511-4899 or email sales@pscfiber.net . • Fiber-to-the-Home or Business – Now covering majority of Perry and Spencer counties and the Holland, Ferdinand, and Huntingburg areas. Packages up to 1 Gig with bundling options for telephone and Internet. • PSC Fiber Internet Service - AVAILABLE for JASPER and CANNELTON BUSINESS CUSTOMERS – Available to limited customers in Jasper. Bundle high-speed Internet with phone for additional savings.

For more information on High-Speed Internet, call our office or visit www.pscfiber.net.

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PERRY-SPENCER RURAL TELEPHONE COOPERATIVE, INC D/B/A PSC FIBER

Affordable Connectivity Program The Affordable Connectivity Program (ACP) is a Federal Communications Commission program that helps connect families and households struggling to afford Internet access. It provides a discount of up to $30/month toward broadband service for eligible households. There are two steps to enroll: (1) Go to ACPBenefit.org to submit an application or print out and mail in an application. (2) Contact your preferred participating provider, such as PSC Fiber, to select a plan and have the discount applied to your bill. Get more details and eligibility criteria at fcc.gov/ACP . *Due to printing and distribution deadlines for this directory, the follow ing statement was time-sensitive to this program: The Federal Communications Commission’s program no lon ger accepted applicants or enrollments after February 7, 2024. The continuation of

this program is dependent upon fur ther appropriated federal funding. For status of ACP availability, please visit fcc.gov/ACP .

Low-Income Programs

Lifeline Assistance Lifeline Assistance reduces an eligible customer’s monthly rate for Internet service. 1. Lifeline Assistance is available to all residential customers who meet the following eligibility requirements: a. If someone in your household participates in one of these federal programs, you may be eligible for a Lifeline Program benefit: • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps; • Medicaid; • Supplemental Security Income (SSI); • Federal Public Housing Assistance (FPHA) or Section 8; • Veterans Pension and Survivors Benefit; or • Tribal Programs (and live on federally-recognized Tribal lands) . b. In addition, a consumer may be eligible if his or her household income is at or below 135% of the Federal Poverty Guidelines. An eligible customer receives a $9.25 credit for Internet service with a speed greater than 25/3. Exception Reminder - if 25/3 is unavailable at the subscriber’s location, the Lifeline benefit can be applied toward the highest performing fixed broadband residential offering available, but it must be at least 4/1.

Deaf, Hard of Hearing or Speech Impaired Services

Dial 711 to access Relay Indiana. This service relays calls between a person using a text telephone (TTY/TDD) and users of the general telephone network in the State of Indiana. Specially trained personnel are available 24 hours a day, 7 days a week, to relay a call. There is no extra charge for this service. Long distance calls placed through Relay Indiana to destinations with in the US will be billed at the discounted rates. To use Relay Indiana or obtain more information, including rate information, call toll free: 1-800-743-3333 (Voice or Text Telephone) .

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AREA CODE OVERLAY AND DIALING INSTRUCTIONS

All Customers With Indiana 812 Area Code Must Dial Area Code + Telephone Number for All Local Calls

What will remain the same? • Your telephone number, including current area code, will not change. • The price of a call, coverage area, or other rates and services will not change due to the overlay. • What is a local call now will remain a local call regardless of the number of digits dialed. • You will still have to dial 1 + area code + telephone number (11 digit dialing) to place long-distance calls within the 812/930 area code. • You can still dial just three digits to reach 911. • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits. Who may you contact with questions? If you have any questions regarding information provided in this notice, please call PSC Fiber at 812-357-2123 , 812-536-3344 , 812-772-2222 , 812-843-5951 or 800-511-4899 . You can also access the following websites for more information: www.pscfiber.net or http://in.gov/iurc

To ensure a continuing supply of telephone numbers, the new 930 area code was added to the area served by 812. This is known as an area code overlay. What is the new local dialing procedure? To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 812 area code will need to be dialed using area code + telephone number . When did the change begin? February 7, 2015 . You must use the new dialing procedures, as described above for all local calls. If you do not use the new dialing procedures, local calls will not be completed and a recording will instruct you to hang up and dial again. Who will be affected? The 812 area code generally covers the southern third of the state of Indiana, serving communities such as Bloomington, Columbus, Evansville, New Albany and Terre Haute. The new 930 area code serves the same geographic area currently served by the existing 812 area code. Why is the change necessary? To ensure a continuing supply of telephone numbers, the new 930 area code was added to the area served by 812. Since the two area codes serve the same geographic region, the area code must be used when dialing any local telephone number, including calls within the same area code. What do you need to do? In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included. Important safety and security equipment, such as medical alert devices, and alarm and security systems must be programmed to use 10-digit dialing. Many systems operate on 10-digit dialing by default, but some older equipment may still use 7 digits. Please contact your medical alert or security provider if you don’t know whether your equipment needs to be reprogrammed to accommodate the change to 10-digit local dialing.

South Bend

Gary

574

260

219

Fort Wayne

Marion

Lafayette

Muncie

765

765

317

Richmond

Indianapolis

Terre Haute

Bloomington

812/930

New Albany

Evansville

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DIALING INSTRUCTIONS

Charges For Directory Assistance PSC Fiber customers will be charged for directory assistance calls except those made from coin phones or hospitals. Visually and physically disabled persons should contact their local telephone office to obtain an exemption status from directory assistance charges. When Direct Distance Dialing (DDD), you can dial your own station-to station long distance calls. To make Direct Distance Dialing possible, the nation has been divided into more than 120 geographic areas. Each area has its own three-digit “Area Code”. Direct Distance Dialing The capability to direct dial international calls is not available in all exchanges or through all long distance companies. Call your long distance company to find out if the service is available to you and for your specific dialing instructions. See below for how to dial direct distance calls:

Station-to-Station Using A Calling Card 0 + Area Code + Number (If using touch tone) – wait for special tone, then dial Calling Card Number. Collect & Person-to-Person 0 + Area Code + Number (If using touch tone) - wait for special tone then dial 0 for operator Directory Assistance Calls PSRTC Customers: call 411 for all Directory Assistance calls. Non-PSRTC customers: Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .411 800 Listing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-555-1212 Toll Free Calls Toll Free 800, 833, 844, 855, 866, 877, and 888 Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 + Number

Station-to-Station 1 + Area Code + Number

International Direct Distance Dialing

MAKING INTERNATIONAL CALLS

INTERNATIONAL ACCESS CODE

COUNTRY CODE

CITY CODE

LOCAL NUMBER

Example 1 : Direct-Dial Call to Berlin, Germany

LOCAL NUMBER

011

49

30

(Allow at least 45 seconds for the ringing to start) Example 2 : Operator Assisted Call to Berlin, Germany

LOCAL NUMBER

01

49

30

(After you dial, wait for a special tone and an operator will come on the line and ask for information on the type of call)

For the country or city code needed to make an international call, go to www.countrycallingcodes.com or contact our business office at one of the numbers on page 3.

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