PerrySpencer2023

Perry-Spencer Rural Telephone Cooperative, Inc d/b/a PSC

Low-Income Programs

Affordable Connectivity Program

Lifeline Assistance Lifeline Assistance reduces an eligible customer’s monthly rate for Internet service. 1. Lifeline Assistance is available to all residential customers who meet the following eligibility requirements: a. If someone in your household participates in one of these federal programs, you may be eligible for a Lifeline Program benefit: • Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps; • Medicaid; • Supplemental Security Income (SSI); • Federal Public Housing Assistance (FPHA) or Section 8; • Veterans Pension and Survivors Benefit; or • Tribal Programs (and liveon federally-recognized Tribal lands). b.In addition, a consumer may be eligible if his or her household income is at or below 135% of the Federal Poverty Guidelines. An eligible customer receives a $9.25 credit for Internet ser vice with a speed greater than 25/3. Exception Reminder - if 25/3 is unavailable at the subscrib er’s location, the Lifeline benefit can be applied toward the highest performing fixed broadband residential offering avail able, but it must be at least 4/1.

The Affordable Connectivity Program (ACP) is a Federal Communications Commission program that helps connect families and households struggling to afford Internet access. It provides a discount of up to $30/month toward broadband service for eligible households. There are two steps to enroll: 1) Go to ACPBenefit.org to submit an application or print out and mail-in application. 2) Contact your preferred participating provider, such as PSC, to select a plan and have the discount applied to your bill. Get more details and eligibility criteria at fcc.gov/ACP .

Deaf, Hard of Hearing or Speech Impaired Services

Dial 711 to access Relay Indiana. This service relays calls between a person using a text tele phone (TTY/TDD) and users of the general telephone network in the State of Indiana. Specially trained personnel are avail able 24 hours a day, 7 days a week, to relay a call. There is no extra charge for this service. Long distance calls placed through Relay Indiana to destinations within the US will be billed at the discounted rates. To use Relay Indiana or obtain more information, including rate information, call toll free: 1-800-743-3333 (Voice or Text Telephone).

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