PerrySpencer2021

024223 Perry-Spencer-Dubois Regional Directory Regional Directory

APRIL 2021 AREA CODES 812 & 930

Special Sections Phone Features 6-17 School Information & Phone Numbers 38-40 Government Phone Numbers 1-4 (Blue Tabs Following White Pages)

11877 E. State Road 62 P.O. Box 126 St. Meinrad, IN 47577

1835 Main Street Ferdinand, IN 47532

402 E. 4th Street Huntingburg, IN 47542

833 Main Street Tell City, IN 47586

Visit Our Online Directory at 411psci.com

411psci.com LOCAL • ACCURATE • VERIFIED

Call 866.221.4300 & Get Your Business Connected Today! ADVERTISING THAT WORKS FOR YOU 24/7!

GET YOUR FREE SNAPSH T REPORT

Visit dpsmedia.com for a FREE Snapshot Report of your business’s online marketing performance.

866.221.4300 dpsmedia.com connecting buyers & sellers media ®

LOCATION

FIRE

POLICE

AMBULANCE

Dubois County

911

911

911

Non-Emergency 1-812-482-9111

Non-Emergency 1-812-482-9111

Non-Emergency 1-812-482-9111

Perry County

911

911

911

Non-Emergency

Anderson Twp

Station 1: 812-836-2555

Cannelton: 812-547-2111 All Other Areas 812-547-7068, 812-547-2441

Spencer County

911

911

911

Non-Emergency 812-649-2286 800-498-7300 Non-Emergency 812-897-1200 800-223-6374 Non-Emergency 812-354-6024 911 911

Non-Emergency 812-649-2286 800-498-7300 Non-Emergency 812-897-1200 800-223-6374 Non-Emergency 812-354-6024 911 911

Non-Emergency 812-649-2286 800-498-7300 Non-Emergency 812-897-1200 800-223-6374 911

Warrick County

Pike County

911

Stendal Exchange

Lockhart Twp

INDIANA STATE POLICE POST Jasper District 34

Dubois County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-482-1441 Toll Free # (all counties) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-742-7475 Winter Weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-261-7623 (Fax) Jasper District 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-482-2695 SHERIFF’S OFFICE Dubois County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-482-3522 Perry County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-547-2441 Spencer County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-649-2286 U.S. SECRET SERVICE Indiana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317-635-6420 CONSERVATION OFFICER Dispatch Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .812-837-9536 Dubois County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-482-9150 Perry County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-547-7068 Spencer County. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-649-2286 District 8 – Patoka Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812-639-4148 CRISIS LINES Albion Fellows Bacon Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800-339-7752 Crisis Connection Domestic/Sexual Violence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800-245-4580 Sexual Abuse Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-339-7752 Child Abuse Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-800-5556 POISON CENTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-222-1222

1

812 Area Code Overlay & Long Distance Dialing Instructions . . . . . . . . . . . . . . . . . . . . .Pages 23 & 24 Area Codes and Time Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pages 26 & 27 Business Office and Contact Information–PSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4 Community Information Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 37-48 Contents Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 37 Area School Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 38-40 Fun and Festivities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 41-46 Recycling Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 47 Distribution Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 48 Customer Rights & Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 31-33 Directory Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pages 23 & 24 Disaster Preparedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3 Do Not Call Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 30 E-Z Pay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 18 Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1 Extended Area Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 25 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 6-17 Government Offices . . . . . . . . . . . . .See Blue Tabbed Government Section Prior to the Yellow Pages International Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 24 Internet with PSC–Wireless High-Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 20 Lifeline Assistance Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 22 Long Distance with PSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 19 Our Complete Service Protection Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5 PSC tv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 21 Service and Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4 State Agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pages 28 & 29 Underground Cable Locating Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 6 ZIP Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 34-36 Directory Contents About the Cover “2020 Spring at Lincoln Boyhood National Memorial” taken by Betsy Vinson.

2

Disaster Preparedness

The following information was taken from www.Ready.gov , the Emergency Management Agency & the U.S. Department of Homeland Security. Disaster preparedness is no longer the sole concern of earthquake prone Californians and those who live in the part of the country known as “Tornado Alley.” For Americans, preparedness must now account for man-made disasters as well as natural ones. Knowing what to do during an emergency is an important part of being prepared and may make all the difference when seconds count. At the web site of the U.S. Department of Homeland Security, www.Ready.gov , there is information on how to be prepared for and what to do in case of Natural Disasters (earthquake, tornado, flood, fire, hurricane, thunderstorms, winter storms, etc.), Biological Threats, Chemical Threats, Explosions, and more. This web site provides information on planning, preparing your own disaster kit and staying informed. My EMERGENCY Numbers: Doctor ____________________________________________________________ Doctor ____________________________________________________________ Dentist ____________________________________________________________ Clergy_____________________________________________________________ Mom’s Work Phone_________________________________________________ Mom’s Cell Phone __________________________________________________ Dad’s Work Phone__________________________________________________ Dad’s Cell Phone ___________________________________________________ Other______________________________________________________________ ___________________________________________________________________

STATEMENT OF NONDISCRIMINATION Perry Spencer Rural Telephone Cooperative, Inc., d/b/a PSC This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http:/ www.ascr.usda.gov/complaint_filing_cust.html , or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250- 9410, by fax (202) 690-7442 or email at program. intake@usda.gov.

Listings For and Distribution To:

Bandon Birdseye Branchville Bristow Buffaloville Cannelton Celestine

Chrisney Dale Derby Dubois Evanston Ferdinand Fulda

Gatchel Gentryville Grandview Hatfield Haysville Holland Huntingburg

Ireland Jasper Lamar Leopold Lincoln City Magnet Mariah Hill

Mt. Pleasant New Boston Newtonville Richland Rockport Rome St. Anthony

St. Croix St. Henry St. Marks St. Meinrad Sandridge Santa Claus Schnellville

Siberia Stendal Tell City Tennyson Tobinsport Troy Velpen

3

How To Reach PSC

Perry-Spencer Rural Telephone Cooperative, Inc. d/b/a PSC Perry-Spencer Communications, Inc. d/b/a PSC 11877 E. State Road 62 • P.O. Box 126 • Saint Meinrad, IN 47577

1835 Main St. • Ferdinand, IN 47532 833 Main St. • Tell City, IN 47586 402 E. 4th St. • Huntingburg, IN 47542 www.psci.net James M. Dauby, President/CEO

To Contact PSC by Telephone:

In Perry County..........................................................................................812-772-2222 or 812-843-5951 In Spencer County ....................................................................................812-357-2123 or 800-511-4899 In Dubois County.....................................812-357-2123, 812-536-3344, 812-684-9500 or 800-511-4899 After-hours answering service is available by calling any of the above numbers. PSC AFTER-HOURS EMERGENCY TELEPHONE REPAIR SERVICE - 1-888-298-3637 AFTER-HOURS INTERNET TECHNICAL SUPPORT - 1-877-915-7724 To Contact PSC by E-mail: For PSC telephone customers: Repair, new or changed service ....................................................................................psrtc@pscfiber.net Billing ..............................................................................................................................billps@pscfiber.net Human Resources............................................................................................................... hr@pscfiber.net For Internet and PSC tv customers: New or changed service ................................................................................................sales@pscfiber.net Technical Support ......................................................................................................support@pscfiber.net Billing ..............................................................................................................................billps@pscfiber.net Human Resources............................................................................................................... hr@pscfiber.net For Long Distance customers: New/Changed service, questions, etc. ......................................................................... ldinfo@pscfiber.net Office Hours: St. Meinrad Hours: Monday through Friday 7:30 A.M. to 4:00 P.M. (CST) (except holidays) Ferdinand Hours: Monday through Friday 7:30 A.M. to 4:00 P.M. (EST) (except holidays) Tell City Hours: Monday through Friday 7:30 A.M. to 4:00 P.M. (CST) (except holidays) Huntingburg Hours: Monday through Friday 7:30 A.M. to 4:00 P.M. (EST) (except holidays) Before excavating of any kind, please call one of the above numbers or the Indiana Underground Plan Protection Service (IUPPS) at 811.

4

Our Complete Service Protection Plans PSC Protection Plans

• Repair or replacement of faulty video wiring, jacks, DSL modem, Standard and DVR Set Top Boxes (STBs), including damages due to lightning or power surges. Without Plan, STBs are $159 each. • Replacement of DSL/Video Modem. Without Plan, modem is $49. The Following are NOT COVERED in the Voice, Video, & Data Plan • Batteries and battery replacements in remote controls. • Mounting cords, cables, connectors, adapters, etc., whether provided by PSC or customer, that are connected into a jack and/or STB that provides signaling to televisions, computers, routers, or telephones. • Defective STBs, Ethernet, Switch, Patch Panel, or Patch Cords determined by PSC to be caused by customer negligence. The Following are NOT COVERED in ALL Plans • Repair or replacement of any Customer Premise Equipment (CPE), such as devices connected into voice, video and data wiring, jacks, STBs: e.g., telephones, answering machines, satellite receiver, computers, routers, DVDs, VCRs, televisions, surge protectors, or any other electronics. • Voice, video or data wiring and jack coverage for marine activity, recreational vehicles (RVs) and construction trailers, or other temporary or movable structures. • Damages due to natural disasters, floods, or acts of God, other than lightning and power surges. • Nonstandard wiring that does not meet industry standards or the National Electric Code Material Standards for carrying voice, video and data signals. (PSC’s Protection Plans will cover repairs to nonstandard wire, but only to restore the wire to its original condition.) • Repair or replacement of voice, video and data wiring and jacks due to malicious activity, vandalism, riot, civil disturbance, fire, flood, or natural disaster. • Off Premise Extensions. • New wiring installations in existing or new homes (prewire). • Multi-line businesses that have Key/PBX systems. • Non-maintenance issues (e.g., customer requests on-site assistance with ‘set up/hook-up’ of new appliances such as TV, computer, or entertainment system to their PSC service. Service is provided M – F, 7:00am – 3:30pm (CST), and Saturdays from 8:00am – 2:00pm (CST), excluding PSC observed holidays. Service hours are subject to change without notice. Protection Plans are not under contract. One month minimum.

Voice & Data Plan . . . . . . . . . . . . $2.95/month Benefits Include: • $40 Trip Charge is waived • $90/hour Labor Rate is waived • Troubleshoot voice and data service • Repair or replacement of faulty voice and data wiring and jacks, including damages due to lightning or power surges • Up to three (3) Trip Charges are waived in any 12-month period Voice, Video, & Data Plan. . . . . . . $7.95/month Benefits Include: • Includes Voice & Data Plan benefits (see above). • FREE HD if subscribed to Prime, Preferred or Premiere PSC tv Package. • Troubleshoot video service. • Repair or replacement of faulty video wiring, jacks, and up to three (3) faulty Standard (Set Top Boxes (STBs)), including damages due to lightning or power surges. Without Plan, STBs are $159 each. • Replacement of faulty Ethernet Switch, Patch Panel, and Patch Cords. Without Plan, Ethernet switch is $75.00, Patch Panel is $25.00, and Patch Cords are $5.00 each. • Replacement of faulty remote controls provided by PSC. Without Plan, remotes (all models) are $20.00 each. PSC Co-Op Protection Plans Voice Plan . . . . . . . . . . . . . . . . . . $1.25/month Benefits Include: • $40 Trip Charge is waived • $90/hour Labor Rate is waived • Troubleshoot voice service • Repair or replacement of faulty voice wiring and jacks, including damages due to lightning or power surges Voice & Data Plan . . . . . . . . . . . . $2.95/month Benefits Include: • Same benefits as Voice Plan (see above). • Repair or replacement of DSL modem damage due to lightning or power surges • Up to three (3) Trip Charges are waived in any 12-month period Voice, Video, & Data Plan. . . . . . . $7.95/month Benefits Include: • Includes Voice & Data Plan benefits (see above). • FREE HD if subscribed to Prime, Preferred or Premiere PSC tv Package. • Troubleshoot video service.

5

Voice Mail Options

Voice Mail

• Read Message Retention – This is the number of days that your “saved” messages are retained before the Voice Mail system will delete them. Read Message Retention is 15 days. • Stutter Dial Tone – An interrupted dial tone indicating you have new messages in your mailbox.

Voice Mail Options • Message Waiting Indication (MWI) – A service that allows a phone or add-on device equipped with a message waiting lamp to be turned on (flashes) when you have new messages.

VOICE MAIL is equipment located at the telephone company’s central office (switching center) that answers your incoming calls after a designated number of rings or when you are already on the phone. With a touch-tone phone you can easily manage your messages, from any location, at any time. VOICE MAIL Includes These Features: • Auto Log-on – Allows automatic log-on to your mailbox when calling from your line. No manual entry of your mailbox number or password is required. • Busy Notification – This greeting informs callers your line is busy. It plays first, followed by your personal greeting (if you recorded one). • Call Forward/Busy – A feature allowing you to forward calls to your Voice Mailbox when your line is in use (busy). • Call Forward/No Answer – A feature allowing you to forward calls to your Voice Mailbox when your phone is not answered after a certain number of rings. The number of rings is determined and can be changed by the customer at their discretion. • Date and Time Stamp/Calling Number Identification – You will hear the date and time when each message was received along with the calling number (if detected), followed by the message. • Voice Storage Limit – The total amount of minutes of storage your mailbox can accommodate. Voice Storage Limit is set at 15 minutes. Additional storage capacity is available as an option. • Maximum Message Length – The maximum length of message a caller can leave in your Voice Mailbox is 2 minutes. Longer message length is available as an option. • Maximum Personal Message Length – The maximum length of your personal greeting is 1 minute.

• Remote Notification – A service that informs you of incoming messages by calling you at a phone number or pager number you specify (local and toll- free numbers only). Service can be activated/deactivated at the customer’s discretion. • Sub Mailboxes – A service that allows private mailboxes for family members with each sub mailbox having its own password. One mailbox (main mailbox) comes with a Voice Mail account. OPTION 1…2 sub mailboxes (3 total) OPTION 2…4 sub mailboxes (5 total) OPTION 3…8 sub mailboxes (9 total) • Additional Voice Storage – 15 minutes (for a total of 30 minutes voice storage). • Additional Message Length – 2 minutes (for a total of 4 minutes of message length).

6

Features

Redials your last caller even if you couldn’t answer in time. How to use: 1. Automatic Recall

Know-It-All Package

The Know-It-All Package includes the following features at one low monthly price. • Caller ID Name and Number (This page) • Call Waiting (Page 13) • Call Waiting on Caller ID (Page 13)

Pick up the handset and listen for a normal dial tone. If you were already on the phone and ignored a call waiting tone, depress the “switchhook” and release quickly.

(Calling Name and Number Delivery)

Caller ID

2.

See who’s calling before you answer the phone. How to use: 1.

3.

Press *69. On a rotary phone dial 1169. Your call will go through like a normal call.

*

6 9

When you receive a call, wait until your telephone completes the first ringing signal. The telephone number calling you – and the name associated with that number in telephone company records – will automatically appear on your display screen. If you choose to answer the call, the name and number will remain on the screen until you or the caller hangs up.

If the line is busy: 4.

2.

Hang up. Your phone will keep trying the line for up to 30 minutes. A special callback ring alerts you if the line becomes free. (Some phones ring normally.)

K. PHILLIPS 312-555-2167

5.

Pick up the handset to automatically place the call.

6.

3.

To Cancel: 7.

*

Notes: • Subscription to Calling Name and Number requires the lease or purchase of a display telephone or an add-on display unit. • If the letter “P” or “Private” appears on your display after the first ring, the caller may have blocked the display of their name and number by pressing *67 (or dialing 1167 on a rotary phone) before placing the call. You can choose whether or not to answer the call. • If “unknown name,” “unknown number,” “out of area,” or “0” appears, the caller is in an area that does not support Calling Number services.

Press *89.

8 9

8.

Listen for confirmation tone or announcement. Hang up.

Notes: • The “switchhook” is the round, flat, or square button you push to hang up the phone. • After you dial *69, a voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall feature. Just follow the voice instructions. • Does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or lines using Call Forward and some other call services.

7

Features

Keeps redialing busy numbers and tells you when the line is free. How to use: 1. Automatic Callback

When you hear a busy signal, depress the “switchhook” and release quickly. Listen for a special dial tone. If you’ve already hung up, pick up the handset and listen for a normal dial tone.

2.

Sim Ringing

3.

Press *66. On a rotary phone, dial 1166.

*

6 6

How It Works: When the service is activated, the first line to be answered either live or by voice mail takes the call. If one line is busy, the others will still ring. To Access Sim Ringing: 1. Lift the handset and wait for dial tone.

4.

If the line is still busy, hang up. Your phone will check the number for up to 30 minutes. A special callback ring alerts you if the line becomes free (some phones ring normally). Pick up the handset to automatically place the call. Depress the “switchhook” and release. Listen for a special dial tone. If you’ve already hung up, lift the handset and listen for a normal dial tone.

5.

6.

To cancel: 7.

*

5 5

2.

Press *55.

3.

A Sim Ring Announcement will tell you that your Simultaneous Ringing Service is either on or off and then will allow you to activate or deactivate Sim Ring and add or delete phone numbers from your list.

8.

9.

Press *86. On a rotary phone, dial 1186.

*

6

8

10.

Listen for confirmation tone or announcement. Hang up.

To Activate or Deactivate 1. Access Sim Ring as above. 2.

Press 3 to change from inactive to active or active to inactive. Deactivating Sim Ring will not erase the phone numbers in your Sim Ring list of phone numbers.

3

Notes: • The “switchhook” is the round, flat, or square button you push to hang up the phone. • To restart the 30-minute clock, repeat steps 1 through 4. • Automatic Callback can check as many as 30 busy lines at once for you. • Service does not work on 800 numbers, 900 numbers, numbers outside the spec- ified service area, or on lines where Call Forward and some other call services have been activated.

To add a phone number to your Sim Ringing list (up to 4 additional numbers) 1. Access Sim Ring as above. Press #, enter phone number, then #. 3. You must enter the phone number exactly as you would call it. A long distance number must be entered as 1-312-555-2167. To Hear the Number on Your List 1. Access Sim Ring as above. 2. Press 1 and the number(s) will be spoken to you. K. PHILLIPS 312-555-2167 # # 2.

1

To Delete the Number on Your List 1.

Press * during the silent period after the number is spoken.

*

8

Features

Notes: • You may press 1, 0, #, or * at any time rather than waiting for the voice instruc- tions. • The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Forwarding, and similar services.

Announces important callers with a special ring. 1. Distinctive Ringing/ Call Waiting

Pick up the handset and listen for the dial tone.

*

2.

Press *61.

6 1

3.

Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your list. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or to turn the feature OFF (if it is currently on).

4.

3

To add the last caller to your VIP list:

# 0 1 #

5.

Press #01#.

To hear the phone numbers on your list: 6. Dial 1. 1

7.

After the list is read, voice instructions will follow.

To add a number to your list: 8. Press #.

#

Gives you control over which calls you’ll take. Selective Call Acceptance

9.

Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your VIP list.

To remove a number from your list: 10. Press*.

*

How to use: 1.

11.

Follow the voice instructions to remove any or all of those numbers.

Pick up the handset and listen for the dial tone.

2.

Press *64.

*

6 4

To hear instructions again: 12. Dial 0.

0

3.

Listen for an announcement telling you whether the feature is currently ON or OFF. The recorded voice will then tell you how many (if any) numbers are currently stored on your list. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or to turn the feature OFF (if it is currently on).

When someone calls: 13.

If the call is from someone on your VIP list, you’ll hear a special ring. All other calls will have a nor- mal ringing pattern. If you have Call Waiting and get a call from a number on your list while you’re on another call, you’ll hear a special Call Waiting tone. All other calls are signaled by a normal tone.

4.

3

14.

9

Features

Routes important callers to an alternate phone number. How to use: 1. Selective Call Forwarding

Selective Call Acceptance (Cont’d)

To add the last caller to your acceptance list: 5. # 0 1 #

Press #01#.

Pick up the handset and listen for the dial tone.

To hear the phone numbers on your list: 6. Dial 1.

*

2.

Press *63.

6 3

1

3.

Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your forward list. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

7.

After the list is read, voice instructions will fol- low.

To add a number to your list: 8. Press #.

4.

3

#

9.

Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your list.

To add the last caller to your forward list: 5. Press #01#. # 0 1 #

To remove a number from your list: 10. Press *.

*

To enter your “forward-to” number: 6.

The first time you turn on the service, you’ll be asked to enter the number you’d like your special calls forwarded to. From then on, the system will simply remind you of the current “forward-to” number.

11.

Follow the voice instructions to remove any or all of those numbers.

To hear instructions again: 12. Dial 0.

0

7.

If the current number is correct, dial 1.

1

When someone calls:

8.

If you wish to change the current “forward-to” number, dial 0 and then follow voice instructions.

0

13.

When your service is turned ON, you’ll receive calls only from those on your acceptance list. Callers who are not on your list will simply hear an announcement that you are not accepting calls at this time.

To hear the phone numbers on your list: 9. Dial 1.

14.

1

10.

After the list is read, voice instructions will follow.

Notes: • You may press 1, 0, #, or * at any time rather than waiting for the voice instruc- tions. • The list you create here is separate from any other lists you may be using for Distinctive Ringing, Selective Call Forwarding, Selective Call Rejection, and similar services.

To add a number to your list: 11. Press #.

#

12.

Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your forward list.

To remove a number from your list: 13. Press *.

*

14.

Follow the voice instructions you’ll hear.

10

Features

Selective Call Rejection

Blocks unwanted calls from disturbing you

How to use:

1.

Pick up the handset and listen for the dial tone.

*

6 0

2.

Press *60.

3.

Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your rejection list. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or to turn the feature OFF (if it is currently on).

4.

3

To add the last caller to your forward list: 5. Press #01#. # 0 1 #

To hear the phone numbers on your list: 6. Dial 1.

1

7.

After the list is read, voice instructions will follow.

To add a number to your list: 8. Press #.

Selective Call Forwarding (Cont’d)

#

9.

Follow the voice instructions you’ll hear. You can store up to 32 phone numbers on your rejection list.

To hear instructions again: 15. Dial 0.

0

To remove a number from your list: 10. Press *.

When someone calls: 16.

*

If your service is turned ON and the caller is on your forward list, the call will be re-routed to your “forward-to” number. If the caller is not on your forward list, the call will ring at your home as usual.

11.

Follow the voice instructions to remove any or all of those numbers.

Note: • You may press 1, 0, #, or * at any time rather than waiting for the voice instruc- tions. • The list you create here is separate from any other lists you may be using for Distinctive Ringing, Selective Call Acceptance, Selective Call Rejection, and similar services. • This service can work with Call Forward (all calls). Numbers on your selective list will follow you to your Selective Call Forward number. All other calls you receive will be routed to your regular Call Forward number.

11

Features

Selective Call Rejection (Cont’d)

To hear instructions again: 12. Dial 0.

0

When someone calls: 13.

If your service is turned ON, callers who are on your rejection list will hear an announcement that your number is not accepting calls at this time. All other calls will ring through as usual.

Notes: • You will not be notified when or how many calls have been rejected. • You may press 1, 0, #, or * at any time rather than waiting for the voice instruc- tions. • This list you create here is separate from any other lists you may be using for Distinctive Ringing, Selective Call Acceptance, Selective Call Forwarding, and similar services.

2.

If you’ve already hung up, just pick up the hand- set again and listen for a normal dial tone.

*

3.

Press *57. On a rotary phone, dial 1157.

5 7

4.

Listen to the recorded announcement. If you want to trace the call, press 1. A $5.00 charge will automatically appear on your phone bill per successful trace.

5.

Hang up.

6.

The number you traced will be recorded at the phone company. Contact PSC for paperwork to complete the process.

Customer Originated Trace

Notes: • Customer Originated Trace must be used immediately after you hang up on the call you want traced. If you get another call, or hear a Call Waiting tone first, you will trace the wrong call. • The “switchhook” is the round, flat, or square button you push to hang up the phone. • This service is available on every customer line without subscription.

Lets you track harassing callers through the phone company. How to use:

Warm Line

1.

When you get a nuisance call, just depress the “switchhook” and release quickly. Listen for a special dial tone.

A good feature for the very young, elderly, or disabled. With this feature, if no digits are dialed within 30 seconds after going off- hook, the call is automatically routed to a specified number such as a neighbor, parent or work.

12

Features

Rotary phone users dial (70), wait 4 seconds to receive confirmation tone followed by dial tone. Place call in the normal way. When the call has been terminated, Call Waiting is then activated automatically.

Blocking

Prevents your phone number from being displayed to the person receiving your call.

2.

How to use: 1.

Call Waiting on Caller ID

Pick up your handset and listen for the dial tone.

Allows the calling party’s name and number to be displayed along with the audible Call Waiting tone. Customer must also be subscribed to Call Waiting and Caller ID (Calling Name and Number).

2.

Press *67. On a rotary phone, dial 1167.

*

6 7

3.

Dial the number you’re calling as usual.

Pr i vate

4.

The person you’ve called will not be able to see your

Telemarketer Call Screening

number displayed on their telephone display screen. Instead, a “P” or “private” will be displayed.

The Telemarketer Call Screening (TCS) feature attempts to eliminate telemarketer calls to a subscriber by screening suspected telemarketer calls before ringing the subscriber. The TCS service intercepts calls that are suspected to be telemarketer calls. The service plays an announcement stating that the party they have dialed does not accept calls from telemarketers, and that the party wishes for his/her name to be added to the telemarketers “Do Not Call” list. Other callers are asked to remain on the line, or dial ‘1’ to ring through. Telemarketers frequently restrict their number from going out to the network, so their incoming call could “show up” to the called party as “blocked,” “anonymous,” “private,” or “unknown.” It is these type calls that trigger the TCS announcement. Calls where the number is sent to the network would ring the called party’s line like normal.

Notes: • This feature is available on all lines at no charge. • You must dial *67 before each call you place. Otherwise, your phone number will be released to the person receiving your call. • To block your number automatically on every call, subscribe to Call Suppression.

Call Waiting

If somebody else is trying to reach you when you are using your line, you will hear a short tone. You can hold your first call while you answer the second.

1.

A tone lets you know if a second call is waiting. The party calling you will hear the usual ringing. If you want to end the first call, hang up. Your phone will ring and the second party will be on the line. If you want to hold the first party while answer- ing the second, briefly depress and release the switchhook. With this method you can switch between parties at will. Each conversation is private between you and the other party.

2.

3.

4.

Cancel Call Waiting

(Free With Call Waiting) 1.

To activate Cancel Call Waiting, lift handset, dial access code (*70 or 70#) and receive confirma- tion tone followed by a dial tone.

*

7 0

13

Features

30 Number Speed Calling

To enter or change your list, follow this procedure: 1. 7 5 #

Dial access code (75#). A special dial tone is returned. Rotary phone users dial (75) and wait four sec- onds for a special dial tone. Upon receiving special dial tone, dial the two digit code number (20 through 49) followed by the directory number it represents. The directory number can be up to 32 digits long. After the directory number has been entered, a confirmation tone is returned.

2.

3.

4.

Hang up and the procedure is complete.

5.

Repeat steps 1 through 4 for each number on your speed call list.

Three-Way Calling

Three-Way Calling lets you add a third party to an existing conversation, whether it is local or long distance. To add a third party to your conversation: 1.

Depress and release the switchhook. This puts party A on hold. You will hear three bursts of dial tone, then a (nor- mal) steady dial tone. Dial party B, the third person you want to add to the conversation. When B answers, depress and release switch- hook to bring party A back. Your three-way con- nection is now established. If you get a busy signal or no answer when calling party B, briefly depress and release the switch- hook. This will stop the call to B and reconnect you with A. If busy signal or ringing continues, press the switchhook again.

2.

3.

4.

5.

To disconnect: 1.

Hang up. This breaks the three-way connection.

2.

If party B hangs up, you can continue talking with A or if party A hangs up, you can continue talking with B. You can also disconnect B by briefly depressing your switchhook. Party A will remain on the line. You can now add a different third party by repeat- ing steps 1-4.

3.

4.

14

Features

*

To Deactivate: Dial deactivation code (*93) or from a rotary phone

5.

9 3

Call Forwarding

(93) and wait four seconds. You will hear two beeps indicating the Call Forwarding feature is deactivated.

The procedure for implementing Call Forwarding is as follows:

1.

Dial activation code (72#). A special dial tone is returned. Rotary phone users dial (72) and wait four seconds for the spe- cial dial tone. Dial the number to which the calls are to be forwarded. When an answer is received from the forward-to directory number, the call is success- fully activated. If the forward-to directory number is busy or does not answer, the activation steps must be repeated within two minutes. You will hear two beeps indicating the Call Forwarding feature is now activated.

7 2 #

Call Forward/Busy

This feature forwards incoming calls to another directory number when the called line

2.

is busy. The subscriber can continue a conversation while incoming calls are answered elsewhere, thus reducing the number of calls that go unanswered and the number of interruptions. Call Forward/Busy subscribers can change the forward-to number at their discretion and can activate/ deactivate the service at will. To Activate Call Forward/Busy: 1. Dial *90. 9 0

To Deactivate: Dial deactivation code (73#) or from a rotary phone

*

3.

7 3 #

(73) and wait four seconds. You will hear two beeps indicating the Call Forwarding feature is deactivated.

2.

Receive the special dial tone.

3.

Dial the number to which the call is to be forwarded.

Call Forward/ No Answer

4.

When call is answered, hang up.

*

To Deactivate: Dial deactivation code (*91) or from a rotary phone

5.

9 1

T his feature forwards all incoming calls to another directory number if the called number is not answered after a specific number of rings. The Call Forward/No Answer subscriber specifies the number of rings when entering the forward-to directory number. The called directory number rings normally until the incoming call has been forwarded. Therefore, a subscriber can either answer the incoming calls before the specified number of rings or allow the call to proceed to the forward-to number. Call Forward/No Answer subscribers can change the forward-to number at their discretion and can activate/deactivate the service at will.

(91) and wait four seconds. You will hear two beeps indicating the Call Forwarding feature is deactivated.

To Activate Call Forward/No Answer:

*

9 2

1.

Dial *92.

2.

Press a number from 2 to 9 to set the number of rings after which to forward.

3.

Dial the number to which the call is to be forwarded.

4.

When the call is answered, hang up.

15

Features

Call Forward/ Remote Access

This service allows customers to activate or deactivate Call Forwarding or to change the forward-to destination when they are at a

remote location – away from home or office. This service requires a Personal Identification Number (PIN) and an access directory number. You will be given these when applying for the service. 1. Dial the access directory number, receive a ring back tone followed by the special dial tone.

2.

Dial 7-digit home directory number and PIN. The special dial tone is returned. Customers with rota- ry phones must wait 4 seconds after entering their PIN before the special dial tone is returned.

3.

Dial activation code (72#) or deactivation code (73#) and special

7 2 #

dial tone is returned. Dial the number to where calls are to be forwarded. When an answer is received from the forward-to directory number, the call is successfully activated. If the forward-to number is busy or does not answer, the activation steps can be repeated within two minutes.

Note: Customer must also subscribe to Call Forwarding.

Teen Feature (Distinctive Ringing)

A second number can be assigned to your telephone line. When the second number is called, it will have a distinctive ring which would let you know which number was dialed. (If this second number is listed in the directory, there would be an additional charge.)

Automatic Line

When a call is originated from an Automatic Line, the subscriber lifts the handset and the call is immediately routed to a predetermined number, either within the same exchange or to another exchange. If the call is routed to a long distance number, normal direct distance dialing charges will be applied to the Automatic Line number.

16

Features

Residential User Transfer

This feature allows a subscriber to transfer an established call to another line. The Three-Way Calling feature is also required on the line with Residential User Transfer. To transfer an established call to another line, perform a switchhook flash. Receive a dial tone. Dial the third party’s number. A disconnect can be performed at any time following completion of dialing. *Note: The Residential User Transfer subscriber will be billed for all calls transferred by that subscriber when dialing long distance, even for charges incurred after the Residential User Transfer subscriber leaves the connection. This feature is designed for customers that want control of 1 + long distance calls. 1 + calling is blocked unless the customer’s personal identification number (PIN) is entered prior to making the call. Instructions will be given to account holder when signing up for service. Per Call 1 + Toll Blocking

Other Features from PSC

Free Touch-Tone Service

Free 900 Blocking

Free “Collect” and “Bill to Third Party” Blocking

Non-Published Numbers Your number is not listed in the directory or available through Directory Assistance. (Caller ID suppression is available at no charge; see feature Caller ID Blocking.) Additional Listings This gives you a separate and distinct additional listing in the directory.

17

PSC E-Z Pay

Never miss a bill payment again.

e Z pay e B ill

AUTOMATIC BILL PAYMENTS & NEW PAY-BY-PHONE

ONLINE BILLING

PSC e Z pay Authorization Form

AUTOMATIC BANK PAYMENT Please Check the Applicable Account and attach requested check or slip

I (We) authorize PSC to initiate entries to debit/charge my (our) banking account described on this form on the 14 th day of each month (or the first business day after the 14 th , if it falls on a holiday or weekend). This authority is to remain in full force and effect until PSC has received notification from me (us) revoking automatic payment. PSC E-Z Pay will be terminated in such time and manner as to afford PSC a reasonable opportunity to act on it. If you are authorizing your checking or savings account to be debited, please return this form with a voided blank check or savings deposit ticket.

NEW! PAY-BY-PHONE

PSC is excited to introduce a NEW Pay-By-Phone option (via debit or credit card) for paying your monthly bill. It’s simple and easy with no additional fee. Call and have your ACCOUNT NUMBER available 1-844-244-1502 Applicable Credit Card for payment below

Savings (attach deposit slip)

Checking (attach voided check)

Routing #

Account #

Financial Institution Name & Branch

Financial Institution Address

City

State Zip Code

Billing # (Found on your PSC statement)

Full Name as shown on Checking/Savings Account

Signature

Date

Joint Account Full Name ( Optional)

PLEASE RETURN FORM WITH YOUR PAYMENT

Date

Joint Account Signature ( Optional)

18

PSC Long Distance

Why Should You Choose PSC Long Distance

One Rate – 9 cents per minute, anytime, anywhere in the U.S.

1. We are your local long distance provider. 2. PSC Long Distance has a local office and if you have a question or concern, you can talk to a real person. Plus, because we are a local company, that person could be a relative, neighbor or friend. 3. There are benefits to using other PSC services. See rates in the next column. The customer MUST notify us of their eligibility. 4. We have several ways to save with simple, easy to under- stand plans at competitive rates. 5. With PSC Long Distance there are no hidden charges. 6. PSC Long Distance also offers international calling and toll- free service. 7. Business and residential customers both receive the same great rates and service from PSC Long Distance. 8. Dollars you spend with PSC Long Distance stay in your community. For more information about PSC Long Distance, visit www. psci.net , e-mail ldinfo@pscfiber.net or call our office.

One Rate Preferred – 7 cents per minute plus $4.95 per month, anytime, anywhere in the U.S. The $4.95 monthly fee is waived for PSC Internet subscribers. One Rate Select – 6 cents per minute, anytime, anywhere in the U.S. One Rate Select is only available to PSC’s DSL, or Wireless High-Speed Internet customers. PSC offers call plans with Long Distance, Caller ID and features included at a low monthly price. Contact PSC and let us find a package to fit your needs. 1-800-511-4899 or sales@pscfiber.net. Start saving today!

19