PeoplesTelephone

CALLING SERVICES USER GUIDE

Notes About the Service: • If you complete your first call and hang up when you hear the Call Waiting tone, your phone will ring with the second call. • Or, if the first person hangs up, you will automatically be connected to the second person within two seconds • Call Waiting allows you to have two people on your phone at the same time (the one on hold and the one to whom you are talking.) A third caller will hear a busy signal.

ToTurn Call Forwarding-Busy OFF: 1. Lift the handset and listen for dial tone. 2.Press or

*70 Cancel Call Waiting Cancel Call Waiting will cancel Call Waiting tones for the duration of the call you are on, or about to make.

ToTurn Call Forwarding-No Answer ON: 1. Lift the handset and listen for dial tone. 2.Press 3. You will hear two brief tones to confirm your selection is ON. ToTurn Call Forwarding-No Answer OFF: 1. Lift the handset and listen for dial tone. 2. Press or or

To Cancel the Call Waiting Tones Before Placing a Call:

1. Lift the handset and listen for dial tone. 2. Press 3. Listen for three brief tones, followed by a normal dial tone. 4. Dial the telephone number.

NOTES: In some areas, to turn Call Forwarding-Busy ON, press and to turn Call Forwarding-Busy OFF press

To Cancel the Call Waiting Tones During a Call:

1. Press and release the hookswitch. 2. Press 3. You will reconnect automatically to your call. Notes About the Service:

In some areas Call Forwarding-Busy and/or No

Answer remains ON.

Notes About the Service: • You can turn the serivce ON and OFF anytime. The phone number you want to forward your calls to will be fixed by Peoples Telephone. A service order request to Peoples Telephone is required to change the forwarding number. • You must activate the service by using the codes to turn the features ON • You can make and receive calls when Call Forwarding-Busy and/or No Answer is ON • You can turn ON both the Busy and No Answer options at the same time by using both of the codes to turn the options ON. To turn the services OFF you must use both of the codes to turn the options OFF • If you also subscribe to Call Forwarding-All, Call Forwarding-Busy and/or Call Forwarding-No Answer will not work until Call Forwarding-All is turned OFF • If you forward your calls to a long-distance number, you will incur the long-distance charges each time a call forwards Call Waiting Call Waiting alerts you to a second incoming call when you are on the phone. To Use: 1. You will hear a Call Waiting tone during a call. The person calling will hear normal ringing until you answer. 2. Inform your first caller that you have another call. 3. Press and release the hookswitch to put the first person on hold and answer the second call. 4. To return to the first call and put the second call on hold, again press and release the hookswitch. You can alternate between calls as often as desired.

Cancel Call Waiting works only for the length of one call. When you hang up, Call Waiting returns automatically to your phone.

Caller ID - Name & Number

Caller ID Name & Number enables the customer to receive the calling name & number on incoming calls in the interval between the ¿ rst and second ring. The calling name & number remains for the duration of the call and can be viewed from a display on the customer’s terminal. If the calling directory name & number is unavailable, the customer may see a “?” or “unknown” for out of area, or “Private” (indicating a blocked call) on the customer’s visible display equipment. Caller ID-Number will display the number of the person calling you between the ¿ rst and second rings. In addition, the date and time of day each call was received may be displayed. Caller ID display devices vary in design, available features, and the amount of numbers that may be retained in memory. Caller ID-Number will display numbers of calls from within your de ¿ ned calling area and may also display long distance numbers. Some calls may be shown as “Out-of Area” or as “Private Number” and the number will not be displayed. Notes About the Display Device: • A Caller ID display device is an additional piece of equipment that is required for this service. More information is available on the purchase of display devices through your Peoples’ Business Of ¿ ce by dialing 611 from any phone serviced by Peoples Telephone, other retail stores, or direct mail retailers. • The display unit must hear one ring before it can receive a number to display Call Waiting Caller ID enables the customer to see who is calling them while they are on the phone. Call Waiting Caller ID

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