PeoplesTelephone

YOUR RIGHTS AS A CUSTOMER

• Should you have a balance on existing service, you must enter into a deferred payment plan. • The monthly payments on a deferred payment plan will not exceed $10 or one-twelfth of

the outstanding local debt, whichever is larger. • You must pay your PLTS bills by the due date.

If you would like to receive information about Prepaid Local Telephone Service, please call the Peoples Telephone business office by dialing “611” from any telephone serviced by Peoples or (903) 763-2214.

STAP NOTICE The Specialized Telecommunications Assistance Program (STAP) is a voucher program that provides ¿ nancial assistance to Texans with disabilities that interfere with access to the telephone networks for the purchase of specialized assistive equipment or services. The type of devices available under the program are on our website at Vouchers and Values. STAP typically covers the cost of most phones included in our voucher categories. Telephone assistance inquiries (STAP) or to request a STAP application: dhhsphones@dars.state.tx.us or VP: 512-813-9855 UNIVERSAL SERVICE FUND You may notice a charge called “Texas Universal Service” that pays for the Texas Universal Service Fund.This fund was created by the State of Texas to help pay for low income cus tomers and customers in high cost rural areas and to serve customers with disabilities.This charge is offset by reductions in instate long distance charges.If you have any questions about this charge or how it is calculated, please call your telephone company.

PEOPLES TELEPHONE COOPERATIVE BOARD OF DIRECTORS

Director - James (Pete) Gibson District 6 (Exchange: 365) Director - Doug Cameron

Director - Mark Johnson District 3 (Exchange: 860) Director - Tray Gilbreath District 4 (Exchange: 383) Director - Rodney Whitter District 5 (Exchange: 629)

President - Johnny Ziegler District 7 (Exchange: 878) Vice President - Rocky Christenberry District 2 (Exchanges: 588 & 379) Secretary/Treasurer - Mike Fowler District 1 (Exchanges: 862, 325, 346 & 359)

District 8 (Exchange: 967) Director - Bill Galyean II District 9 (Exchange: 768)

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