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U.S. Secret Service - Volusia & Flagler Counties

Palm Coast . . . . . . . . . . . . . . . . . . . . . . . . . . 586-2621 PortOrange.......................... 248-1777 South Daytona . . . . . . . . . . . . . . . . . . . . . . . 248-1777

Jacksonville . . . . . . . . . . . . . . . . . . . . . 904-296-0133 Orlando . . . . . . . . . . . . . . . . . . . . . . . . . 407-648-6333

Important Non-Emergency Numbers

Abuse Registry (Abuse to Children, Elderly & Disabled)

Fire Departments Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 671-4000 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626-7331 Deltona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575-6901 Edgewater........................... 424-2400 Flagler Beach . . . . . . . . . . . . . . . . . . . . . . . . 517-2010 Holly Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-9473 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 402-7660 OrangeCity.......................... 775-5460 Ormond Beach . . . . . . . . . . . . . . . . . . . . . . . 676-3255 Palm Coast . . . . . . . . . . . . . . . . . . . . . . . . . . 986-2300 Ponce Inlet . . . . . . . . . . . . . . . . . . . . . . . . . . 322-6720 Port Orange . . . . . . . . . . . . . . . . . . . . . . . . . 506-5900 South Daytona . . . . . . . . . . . . . . . . . . . . . . . 322-3033

Police Departments Bunnell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313-4911 Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 248-1777 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 943-8276 Deltona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860-7030 Edgewater........................... 424-2000 Flagler Beach . . . . . . . . . . . . . . . . . . . . . . . . 313-4911 Holly Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-9475 Lake Helen . . . . . . . . . . . . . . . . . . . . . . . . . . 228-2145 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 424-2220 OrangeCity.......................... 775-9999 Ormond Beach . . . . . . . . . . . . . . . . . . . . . . . 248-1777 Ponce Inlet . . . . . . . . . . . . . . . . . . . . . . . . . . 248-1777 PortOrange.......................... 506-5800 South Daytona . . . . . . . . . . . . . . . . . . . . . . . 322-3030

TollFree....................... 1-800-96-ABUSE or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-962-2873 Crisis Stabilization & Psychiatric Services SMA Healthcare Crisis Hotline. . . . . . . 1-800-539-4228 Domestic Violence Hotline Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 255-2102 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 255-2102 First Call for Help - A Service of United Way Daytona Beach . . . . . . . . . . . . . . . 253-0563 Ext. 211 FlaglerCounty................. 253-0563 Ext. 211 Federal Bureau of Investigation (FBI ) Volusia & Flagler Counties . . . . . . . . . . . . . . 252-0463 or call Toll Free . . . . . . . . . . . . . . . . . . 1-800-225-5324 Florida Highway Patrol Toll Free . . . . . . . . . . . . . . . . . . . . . . . 1-800-226-5350 Volusia County . . . . . . . . . . . . . . . . . . . 386-736-5350 Florida Relay Service VOICE . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-955-8770 TTY . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-955-8771 Missing Children Info Clearinghouse Toll Free . . . . . . . . . . . . . . . . . . . . . . . 1-888-356-4774 Poison Control Nationwide . . . . . . . . . . . . . . . . . . . . . 1-800-222-1222

Published by: The Complete Phone Book 866.221.4300

Sheriff Offices Bunnell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313-4911 Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 248-1777 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 943-7866 Deltona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860-7030 FlaglerCounty......................... 313-4911 Holly Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-9475 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 423-3352 Ormond Beach . . . . . . . . . . . . . . . . . . . . . . . 248-1777

TDD 9-1-1 Fire/Police/Medical Services for Telecommunications Devices for the Deaf: After your call is answered, press TDD key several times, this may help to shorten the time necessary to respond to your call.

WARNING: Laws of Florida Provide that (1) Whoever by telephone makes or knowingly permits another to make over a telephone under their control any comment, request, suggestion or proposal which is obscene, lewd, lascivious, filthy or indecent or a telephone call whether or not conversation ensues without disclosing their identity and with intent to annoy, abuse, threaten or harass any person at the called number or makes repeated telephone calls during which conversation ensues solely to harass any person at the called number shall be guilty of a misdemeanor punishable as prescribed by law. (2) Any person who willfully refuses to immediately relinquish a party line when informed that such line is needed for an emergency call and in fact such line is needed for an emergency call to a fire department or for medical aid or ambulance service or any person who shall secure the use of a party line by falsely stating that such line is needed for an emergency call shall be guilty of a misdemeanor punishable as prescribed by law. Emergency means a situation in which property or human life is in jeopardy and the prompt summoning of aid is essential.

1

INFO PAGES & TELEPHONE COMPANIES

Fishing Licenses:

New Smyrna Beach . . . . . . . . . . . . . . . . . . 427-1361 Ormond Beach Customer Service . . . . . . . . . . . . . . . . . . . . . 676-3220 Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . 676-3230 Ponce Inlet . . . . . . . . . . . . . . . . . . . . . . . . . . 322-6729 Port Orange Customer Service . . . . . . . . . . . . . . . . . . . . . 506-5750 South Daytona . . . . . . . . . . . . . . . . . . . . . . . 322-3080 Voter Registration You must be 18 years of age or older (17 year olds may preregister) and have no felony record to register and vote in local, state and national elections in Florida. New residents may register immediately. Registration books are closed 29 days prior to any election. For more information: Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 254-4690 DeLand/Deltona . . . . . . . . . . . . . . . . . . . . . . 736-5930 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 423-3311 FlaglerCounty........................ 313-4170 News-Journal Circulation Customer Service: Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 252-1568 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252-1568 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 252-1568 Flagler County/Palm Coast. . . . . . . . . . . . . . 252-1568 TollFree........................ 1-877-777-6673 For School Information, see

Daytona Beach . . . . . . . . . . . . . 1-888-FISH-FLORIDA DeLand . . . . . . . . . . . . . . . . . . . 1-888-FISH-FLORIDA New Smyrna Beach . . . . . . . . . 1-888-FISH-FLORIDA FlaglerCounty.............. 1-888-FISH-FLORIDA St. Johns River maps are available from most fishing camps, tackle shops and from the DeLand Area Chamber of Commerce, 336 N Woodland Blvd, DeLand, FL 32720-3495 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734-4331 Recreation Information Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 671-8250 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626-7280 Flagler County Parks & Recreation. . . . . . . . 313-4020 Holly Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-9432 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 410-2890 OrangeCity.......................... 775-5454 Ormond Beach . . . . . . . . . . . . . . . . . . . . . . . 676-3250 PortOrange.......................... 506-5851 South Daytona . . . . . . . . . . . . . . . . . . . . . . . 322-3070 Volusia County Leisure Services . . . . . . . . . 736-5953

Newcomers Auto License Tags & Drivers Licenses

Within ten days of establishing residence in Florida, you must apply for a Florida Vehicle Certificate of Title and buy a license tag for your automobile. For more information, call your local tag office. Auto License Tags Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 254-4610 DeLand/OrangeCity................... 254-4610 Deltona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254-4610 FlaglerCounty........................ 313-4160 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 254-4610 Drivers Licenses Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 254-4610 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254-4610 FlaglerCounty........................ 313-4160 OrangeCity.......................... 254-4610 Utilities Duke Energy DeLand . . . . . . . . . . . . . . . . . . . . . . . . 1-800-700-8744 Electricity: Florida Power and Light Daytona Beach . . . . . . . . . . . . . . . . . . 1-888-988-8249 Edgewater...................... 1-888-988-8249 Oak Hill . . . . . . . . . . . . . . . . . . . . . . . . 1-888-988-8249 FlaglerCounty................... 1-888-988-8249 Palm Coast . . . . . . . . . . . . . . . . . . . . . 1-888-988-8249 Utilities Commission New Smyrna Beach . . . . . . . . . . . . . . . . . . . 427-1361 Garbage/Trash Daytona Beach . . . . . . . . . . . . . . . . . . . . . . 671-8670 DaytonaBeachShores................. 788-8890 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222-0693 Holly Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-9463 New Smyrna Beach . . . . . . . . . . . . . . . . . . . 788-8890 Ormond Beach . . . . . . . . . . . . . . . . . . . . . . . 676-3220 Ponce Inlet . . . . . . . . . . . . . . . . . . . . . . . . . . 788-8890 PortOrange.......................... 506-5563 South Daytona . . . . . . . . . . . . . . . . . . . . . . . 322-3080 Water/Sewer Daytona Beach Customer Service . . . . . . . . . . . . . . . . . . . . . 671-8100 Emergencies During Normal Business Hours . . . . . . . . . 671-8815 After Business Hours . . . . . . . . . . . . . . . . . 671-8815 Daytona Beach Shores . . . . . . . . . . . . . . . 763-5366 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626-7051 Deltona Customer Service . . . . . . . . . . . . . . . . . . . . . 575-6800 Holly Hill Customer Service . . . . . . . . . . . . . . . . . . . . . 248-9432 Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . 248-9463

Telephone Companies

AT&T Residence Accounts Call . . . . . . . . . . 1-800-288-2020 Business Accounts Call . . . . . . . . . . . 1-800-321-2000 Billing Information Residence Accounts Call . . . . . . . . . . 1-800-288-2020 Business Accounts Call . . . . . . . . . . . 1-800-321-2000 Hours: (24 Hours A Day, 7 Days A Week)

“Schools” in these Community Pages and The Yellow Pages

Recreation

For Residential, Write: AT&T P.O. Box 5080 Carol Stream, IL 60197-5080 For Business, Write: AT&T Remittance Center P. O. Box 5001 Carol Stream, IL 60197-5001

Beaches Volusia County

Beach Driving & Off-beach Parking for County Residents: County residents can register their vehicles at www. parkvolusia.org to drive on Volusia County beaches and park in the County’s off-beach parking lots at no charge. Beach Driving for Non-County Residents: Daily Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $30.00 Annual Pass . . . . . . . . . . . . . . . . . . . . . . . . . . $150.00 Off-beach Parking for Non-County Residents: Daily Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20.00 Annual Pass . . . . . . . . . . . . . . . . . . . . . . . . . . $100.00 Daytona Beach . . . . . . . . . . . . . . . . . . . . . . . 217-0078 Canaveral National Seashore (Turtle Mound) Accessible from Bethune Beach, south of New Smyrna Beach . . . . . . . . 321-267-1110

Mail Payments • Please enclose the first page of your bill with your payment. • Include the telephone number with Area Code on your check or money order. • A return envelope is included with each monthly bill.

Repair Service Reporting Telephone Lines Out-of-Order

Residential Repairs. . . . . . . . . . . . . . . 1-800-288-2020 or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611

2

TELEPHONE COMPANIES & AREA CODE MAP

Windstream Communications TollFree........................ 1-800-347-1991 Mail Payments Windstream Communications P.O. Box 9001908 Louisville, KY 40290-1908 CenturyLink Business Offices Residential Accounts TollFree........................ 1-800-244-1111 Small Business Accounts (1 to 4 lines) TollFree........................ 1-877-694-1785 Service . . . . . . . . . . . . . . . . . . . . . . . . 1-877-694-1785 TDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711 Mail Payments Save time by mailing your telephone payment to Cen turyLink. To ensure that your payment is applied to the correct account, please follow the steps listed below: • Write your area code and telephone number on the check or money order. • Use the preprinted envelope provided in your bill.

Division of Consumer Services. Telemarketers, with a few exceptions, are prohibited from making sales solicitation calls to numbers on the list. There is a fee for the first year of service. Contact:

• Mail the payment to: CenturyLink PO Box 2961 Phoenix, AZ 85062-2961 For credit card payments . . . . . . . . . . 1-800-244-1111 Repair Service Residence & Small Business . . . . . . . . . . . . . . . . . 611 or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-244-1111 TDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711 Directory Assistance AT&T, CenturyLink & Windstream Telephone Customers Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 Long-Distance Dial1,areacodethen.................. 555-1212 800 Service (800, 866, 877, & 888) Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-555-1212 International directory assistance is available by dialing the Operator. Solicitation Calls You may have your phone number placed on a “No Sales Solicitation’’ list published by the Florida De partment of Agriculture and Consumer Services,

Florida Department of Agriculture Consumer Services, Mayo Building Tallahassee, FL 32399-0800

orcall.......................... 1-800-435-7352 Customer Affairs Offices (Telephone Service) Florida Public Service Commission Inquiries: Customers of utilities and companies regulated by the Commission who have first contacted such a firm con cerning a problem, and are not satisfied by the correc tive action taken, may contact: The Florida Public Service Commission Division of Consumer Affairs 2540 Shumard Oak Blvd Tallahassee, FL 32399-0850 Phone (Toll-Free) . . . . . . . . . . . . . . . . . 1-800-342-3552 Windstream Communications . . . . . . . . 1-800-347-1991 CenturyLink (Toll-Free) . . . . . . . . . . . . 1-800-244-1111 The Complete Phone Book For advertising information in Volusia and Flagler Counties TollFree......................... 866-221-4300

PACIFIC TIME

CENTRAL TIME

EASTERN TIME

MOUNTAIN

Edmonton

250

UTC -8

587 780 825

604 778 236

BRITISH COLUMBIA

4

5

7

6

SASKATCHEWAN

Victoria

418 581

ONTARIO

UTC -6

705 249

403 587 825

UTC -7

UTC -5

807

564 360

8

306 639

ATLANTIC TIME

206

ALBERTA

MANITOBA

Seattle

253

564

UTC -4

U N I T E D S T A T E S O C A N A D A

425

506

360

Tacoma

NEW BRUNSWICK

QUEBEC

204 431

Winnipeg

Spokane

Olympia

Québec

509

F A M E R I C

Fredericton

WASHINGTON

819 873

A

503

Vancouver

207

MAINE

971

Portland

MONTANA

NOVA SCOTIA

NORTH DAKOTA

LAKE SUPERIOR

450, 579, 514, 438

Salem

406

701

Montréal

218

Helena

Augusta

MINNESOTA

Eugene

VERMONT

Ottawa

Bismarck

Montpelier

NEW HAMPSHIRE

906

541 458

802

OREGON

IDAHO

NEW YORK

857 617

603

Concord

LAKE HURON

WISCONSIN

518

315

SOUTH DAKOTA

763

508

320

Manchester

St Paul

715 534

838

Boise

Toronto

774

680

612

986 208

Boston

978

351

952

Syracuse

413

Minneapolis

781

339

LAKE ONTARIO

989

231

MA

Worcester

605

Albany

401

Pierre

MICHIGAN

Providence

Rochester

LAKE

586

274

920

203

860

810

585

Hartford

507

London

959

RI

MICHIGAN

Buffalo

607

475

NYC Boroughs

Grand Rapids

Flint

WYOMING

651

CT

917 718 212 929 646 917 332 212 347

845

New Haven

Madison

Sioux Falls

716

914

329

248

414

608

307

631

616

947

313

530/837

Erie

363 934

Paterson 973 862

Milwaukee

Detroit

Lansing

516

563

570

272

Windsor

262

PENNSYLVANIA

872 464 312 773

Ann Arbor

New York

IOWA

734

Newark

440

224 847

NEVADA

610

Rockford

269

848

Cleveland

551 201

517

707

814

LAKE ERIE

Allentown

Trenton

Manhattan

582

Philadelphia

779

Toledo

319

835

440

Cedar Rapids

234

712

Reno

630

Chicago

801

223

South Bend

732

484

Harrisburg

445 267 215

916

369

515

331

216

NEBRASKA

908

708

Philadelphia

260

878

567

Cheyenne

Akron

419

Salt Lake City

Gary

Carson City

574

402

815

510

609 640

NJ 856

717

412

330

641

Pittsburgh

OHIO

308

Fort Wayne

628

Omaha

301

Sacramento

Provo

925

775

219

Des Moines

309

724

240

415

341

531

302

385

Baltimore MARYLAND 667 443

Dover

861

Columbus

Peoria

San Francisco

INDIANA

279

614

Fort Collins

Oakland

DELAWARE

227

410

202

380

740 220

937

Lincoln

350

ILLINOIS

Annapolis

435

650

D.C.

765

317

WEST VIRGINIA

720

Dayton

771

408

703

UTAH

MISSOURI

463

Denver

209

571

ATLANTIC OCEAN

669

513

Indianapolis

970

983

217

447

816

Cincinnati

303

Springfield

681

Kansas City

660

326

Charleston

757

COLORADO

Richmond

Fresno

Colorado Springs

Topeka

785

831

314

304

812

930

283

540

Frankfort

559/357

913

804

730 618

Louisville

St Louis

Virginia Beach

CALIFORNIA

Norfolk Newport News

826

502

Pueblo

KANSAS

636

Lexington

434

757

557

Jefferson City

VIRGINIA

606

859

948

719

702

KENTUCKY

820

Las Vegas

Evansville

725

Bakersfield

316

276

620

Wichita

270

364

573

661

252

Greensboro

Durham

Henderson

336

743

417

Springfield

Raleigh

423

Winston-Salem

984

805

442

919

Clarksville

Knoxville

PACIFIC OCEAN

840

NORTH CAROLINA

760

Nashville

615

704

626

Santa Fe

OKLAHOMA

818 747

980

865

323 213

Tulsa

928

Charlotte

909

828

629

424 310

562

Los Angeles

TENNESSEE

ARIZONA

910

472

505

Chattanooga

ARKANSAS

405

918

580

731

901

931

951

Amarillo

479

539

864

Memphis

Albuquerque

Columbia

Escondido

657 714

572

949

Oklahoma City

843

501

623

839

480

706

854

Huntsville

San Diego

806

Phoenix

SOUTH CAROLINA

Little Rock

619

858

404 678 470

803

NEW MEXICO

Athens

602

Atlanta

Mesa

Tijuana

762

Birmingham

943

Augusta

Mexicali

770

662

938

Lubbock

659

575

870

205

Wichita Falls

706 762

256

MISSISSIPPI

940

Tucson

478

214

520

Columbus

Montgomery

972

903 430

Savannah

Fort Worth

817

Dallas

BAJA CALIFORNIA

Abilene

Shreveport

912

469

334

682

GEORGIA

El Paso

MEXICO

LOUISIANA

Jackson

ALABAMA

945

229

Ciudad Juárez

601

915

318

769

Waco

251

325

TEXAS

254

Jacksonville

SONORA

386

904

Mobile

Tallahassee

936

850

448

Baton Rouge

432

225

713

228

409

512

337

Hermosillo

Austin

Beaumont

Lafayette

HAWAII TIME

CHIHUAHUA

New Orleans

832

352

737

504

979

281

Orlando

Houston

830

985

727

346

726 210

San Antonio

Honolulu

689

BAJA CALIFORNIA SUR

321

407

Chihuahua

Tampa

808

GULF OF CALIFORNIA

2

St Petersburg Clearwater

772

813

UTC -10

561

863

941

Corpus Christi

FLORIDA

BAHAMAS

656

728

COAHUILA DE ZARAGOZA

361

ALASKA TIME

Laredo

Miami Fort Lauderdale

954 754

239

305

786 645

SINALOA

Nassau

956

NUEVO LEÓN

907

3

McAllen

GULF OF MEXICO

Brownsville

305 786

Culiacán

DURANGO

Saltillo

Matamoros

Anchorage

Monterrey

UTC -9

La Paz

Durango

TAMAULIPAS

ZACATECAS

La Habana

CUBA

Mazatlán

SAN LUIS POTOSÍ

Ciudad Victoria

3

U.S. AREA CODES

ALABAMA (AL) Birmingham. . . . . . . . 205/659 Huntsville. . . . . . . . . . 256/938 Mobile . . . . . . . . . . . . . . . .251 Montgomery . . . . . . . . . . .334 ALASKA (AK) . . . . . . . .907 ARIZONA (AZ) Flagstaff...............928 Phoenix . . . . . . . . . . . 480/602 Tucson................520 ARKANSAS (AR) Fayetteville . . . . . . . . . . . .479 Jonesboro . . . . . . . . . 327/870 Little Rock . . . . . . . . . . . . .501 CALIFORNIA (CA) Anaheim . . .562/657/714/949 Bakersfield . . . . . . . . . . . .661 Burbank. . . . . . . . . . . 747/818 Concord . . . . . . . . . . . . . .925 Fresno . . . . . . . . . . . . 559/357 Hollywood . . . . . . . . .213/323/ 424/747/818 Long Beach. . . . . . . .310/424/ 562/657/714 Los Angeles . . . . . . .213/310/ 323/424/747/818 Modesto . . . . . . . . . . 209/350 Newport Beach . . . . . . . . . 949 Oakland. . . . . . . . . . . 341/510 Palm Springs. . . . . . . 442/760 Pasadena . . . . . 626/747/818 Redding. . . . . . . . . . . 530/837 Riverside . . . . . . . . . . . . . .951 Sacramento. . . . . . . . 279/916 San Diego . . . . . . . . . 619/858 San Francisco . . . . . .341/415/ 510/628/650 San Jose . . . . . . . . . .341/408/ 510/650/669 Santa Barbara . . . . . . 805/820 Santa Monica . . . . . . 310/424 Santa Rosa . . . . . . . . 369/707 COLORADO (CO) Boulder . . . . . . . 303/720/983 Colorado Springs . . . . . . .719 Grand Junction . . . . . . . . .970 CONNECTICUT (CT) Bridgeport . . . . . . . . . 203/475 Hartford . . . . . . . . . . . 860/959 DELAWARE (DE) . . . . .302 DISTRICT OF COLUMBIA (DC) . . 202/771 FLORIDA (FL) Daytona Beach . . . . . . . . .386 Ft. Lauderdale . . . . . . 754/954 Ft. Myers . . . . . . . . . . . . . .239 Gainesville. . . . . . . . . . . . .352 Jacksonville. . . . . . . . 324/904 Miami. . . . . . . . . 305/645/786 Orlando . . . . . . . 321/407/689 Palm Beach. . . . . . . . 561/728 Panama City . . . . . . . 448/850

MINNESOTA (MN) Duluth . . . . . . . . . . . . . . . .218 Minneapolis. . . . 612/763/952 Rochester . . . . . . . . . 507/924 St. Cloud . . . . . . . . . . . . . .320 St. Paul . . . . . . . 612/651/952 MISSISSIPPI (MS) Biloxi . . . . . . . . . . . . . . . . .228 Jackson. . . . . . . . . . . 601/769 MISSOURI (MO) Jefferson City . . . . . . 235/573 Kansas City . . . . . . . . 816/975 Sedalia . . . . . . . . . . . . . . .660 St. Louis . . . . . . . . . . 314/557 Springfield. . . . . . . . . . . . .417 MONTANA (MT) . . . . . .406 NEBRASKA (NE) Lincoln. . . . . . . . . . . . 402/531 North Platte. . . . . . . . . . . .308 NEVADA (NV) Las Vegas . . . . . . . . . 702/725 Reno . . . . . . . . . . . . . . . . .775 NEW HAMPSHIRE (NH) Atlantic City. . . . . . . . . . . .603 NEW JERSEY (NJ) Elizabeth . . . . . . . . . . . . . .908 Jersey City . . . . . . . . 201/551 New Brunswick. . . . . 732/848 Newark . . . . . . . . . . . 862/973 Trenton . . . . . . . . . . . 609/640 NEW MEXICO (NM) Albuquerque . . . . . . . . . . .505 Las Cruces . . . . . . . . . . . .575 NEW YORK (NY) Albany . . . . . . . . . . . . 518/838 Binghamton. . . . . . . . . . . .607 Long Island . . . . . . . . 631/934 Manhattan . . . . . 212/332/347/ 646/718/917/929 New York City . .212/332/347/ 646/718/917/929 Niagara Falls . . . . . . . 624/716 Rochester . . . . . . . . . . . . .585 Syracuse . . . . . . . . . . 315/680 White Plains . . . . . . .329/347/ 845/914/929 NORTH CAROLINA (NC) Asheville . . . . . . . . . . . . . .828 Cape Hatteras. . . . . . . . . .252 Charlotte . . .472/704/910/980 Raleigh . . . . . . . . . . . 919/984 Wilmington . . . . . . . . 472/910 Winston-Salem . . . . . 336/743 NORTH DAKOTA (ND) . 701 OHIO (OH) Akron.............234/330 Cincinnati . . . . . . . . . 283/513 Cleveland . . . . . . . . . 216/440 Columbus . . . . . . . . . 380/614 Lorian . . . . . . . . . . . . 436/440

WISCONSIN (WI) Eau Claire . . . . . . . . . 534/715 Green Bay . . . . . . . . . 274/920 Madison . . . . . . . . . . . . . .608 Milwaukee . . . . . . . . . . . . . 414 WYOMING (WY) . . . . .307

Marion . . . . . . . . . . . . 220/740 Toledo . . . . . . . . . . . . 419/567 OKLAHOMA (OK) Lawton . . . . . . . . . . . . . . .580 Oklahoma City . . . . . 405/572 Tulsa . . . . . . . . . . . . . 539/918 OREGON (OR) Eugene . . . . . . . . . . . 458/541 Portland. . . . . . . . . . . 503/971 PENNSYLVANIA (PA) Allentown . . . . . 484/610/835 Erie . . . . . . . . . . . . . . 582/814 Harrisburg . . . . . . . . . 223/717 New Castle . . . . . . . . 724/878 Philadelphia. . . . . . . .215/267/ 445/484/610/835 Pittsburgh . . . . . 412/724/878 Scranton . . . . . . . . . . 272/570 RHODE ISLAND (RI) . .401 SOUTH CAROLINA (SC) Charleston. . . . . . . . . 843/854 Columbia. . . . . . . . . . 803/839 Greenville . . . . . . . . . 821/864 SOUTH DAKOTA (SD) 605 TENNESSEE (TN) Chattanooga . . . . . . . . . . .423 Clarksville . . . . . . . . . . . . .931 Knoxville . . . . . . . . . . . . . .865 Memphis . . . . . . . . . . . . . .901 Nashville . . . . . . . . . . 615/629 TEXAS (TX) Abilene . . . . . . . . . . . . . . .325 Amarillo . . . . . . . . . . . . . . .806 Austin . . . . . . . . . . . . 512/737 Dallas. . . . . . 214/469/945/972 El Paso . . . . . . . . . . . . . . .915 Fort Worth . . . . . . . . . 682/817 Galveston . . . . . . . . . . . . .409 Houston. . . . 281/346/713/832 San Antonio. . . . 210/726/830 Tyler..............430/903 Waco . . . . . . . . . . . . . . . . .254 Wichita Falls . . . . . . . . . . .940 UTAH (UT) Logan . . . . . . . . . . . . . . . .435 Salt Lake City . . . . . . 385/801 VERMONT (VT) . . . . . . .802 VIRGINIA (VA) Arlington . . . . . . . . . . 571/703 Norfolk. . . . . . . . . . . . 757/948 Richmond . . . . . . . . . 686/804 Roanoke . . . . . . . . . . 540/826 WASHINGTON (WA) Bellevue. . . . . . . . . . . 425/564 Seattle . . . . . . . . . . . . 360/564 Spokane . . . . . . . . . . . . . .509 Tacoma . . . . . . . . . . . 253/564 WEST VIRGINIA (WV) Charleston. . . . . . . . . 304/681

St. Petersburg . . . . . . . . . . 727 Tampa . . . . . . . . . . . . 656/813 West Palm Beach . . . 561/728 GEORGIA (GA) Athens . . . . . . . . . . . . 706/762 Atlanta . . . . . 404/470/678/770 Macon . . . . . . . . . . . . . . . .478 Savannah . . . . . . . . . . . . .912 HAWAII (HI) . . . . . . . . . .808 IDAHO (ID) . . . . . . . 208/986 ILLINOIS (IL) Aurora . . . . . . . . . . . . 331/630 Bloomington . . . . . . . 309/861 Chicago. . . . . . . 224/312/464/ 630/708/773/872 Cicero . . . . . . . . . . . . . . . .708 Collinsville . . . . . . . . . 618/730 Northbrook. . 224/630/708/847 Rockford . . . . . . . . . . 779/815 Springfield . . . . . . . . . 217/447 INDIANA (IN) Ft. Wayne . . . . . . . . . . . . .260 Gary..................219 Indianapolis. . . . . . . . 317/463 Lafayette . . . . . . . . . . . . . .765 South Bend . . . . . . . . . . . . 574 Terre Haute . . . . . . . . 812/930 IOWA (IA) Cedar Rapids . . . . . . . . . .319 Des Moines . . . . . . . . . . . .515 Sioux City . . . . . . . . . . . . .712 KANSAS (KS) KansasCity............913 Topeka................785 Wichita . . . . . . . . . . . . . . .316 KENTUCKY (KY) Bowling Green . . . . . 270/364 Lexington . . . . . . . . . . . . .859 Louisville . . . . . . . . . . . . . .502 LOUISIANA (LA) Baton Rouge. . . . . . . . . . .225 Lake Charles . . . . . . . . . . .337 New Orleans . . . . . . . . . . .504 MAINE (ME) . . . . . . . . . .207 MARYLAND (MD) Baltimore. . . . . . 410/443/667 Silver Spring . . . 227/240/301 MASSACHUSETTS (MA) Boston............617/857 Lowell . . . . . . . . . . . . 351/978 Springfield. . . . . . . . . . . . .413 Worcester . . . . . . . . . 508/774 MICHIGAN (MI) Ann Arbor . . . . . . . . . . . . .734 Detroit . .248/313/586/734/947 Flint . . . . . . . . . . . . . . . . . .810 Grand Rapids . . . . . . . . . .616 Lansing . . . . . . . . . . . . . . .517 Pontiac . . . . . . . . . . . 248/947 Sault Ste. Marie. . . . . . . . . 906

CANADA

ALBERTA Calgary . . . .368/403/587/825 Edmonton . .368/587/780/825 BRITISH COLUMBIA Vancouver . .236/604/672/778 Victoria . . . .236/250/672/778 MANITOBA . . 204/431/584 NEW BRUNSWICK .428/506 NEWFOUNDLAND & LABRADOR . . . . 709/879 N.W. TERRITORY . . . .867 NOVA SCOTIA . . . 782/902 NUNAVUT . . . . . . . . . . .867 ONTARIO London . . . .226/382/519/548 Ottawa. . . . . . . . 343/613/753 Sault Ste. Marie. . 249/683/705 Thunder Bay . . . . . . . . . . .807 Toronto . . . . . . . 416/437/647 PRINCE EDWARD ISLAND . . . . . . . . . . 782/902 QUEBEC Laval . . . . . . . . . 354/450/579 Montreal . . . . . . 263/438/514 Quebec City . . . 367/418/581 Sherbrooke . . . . 468/819/873 Terrebonne . . . . 354/450/579 SASKATCHEWAN . . . 306/ 474/639 YUKON . . . . . . . . . . . . . .867 CARIBBEAN Anguilla . . . . . . . . . . . . . . .264 Antigua . . . . . . . . . . . . . . .268 Bahamas . . . . . . . . . . . . . . 242 Barbados..............246 Bermuda . . . . . . . . . . . . . .441 British V.I.. . . . . . . . . . . . . .284 Cayman Islands . . . . . . . .345 Dominica . . . . . . . . . . . . . .767 Dominican Rep. . 809/829/849 Grenada . . . . . . . . . . . . . .473 Jamaica...............876 Montserrat. . . . . . . . . . . . .664 Puerto Rico . . . . . . . . 787/939 Sint Maarten . . . . . . . . . . .721

4

INTERNATIONAL CALLING & FLORIDA ZIP/AREA CODES

Afghanistan . . . . . . . . 93 American Samoa . . 1-684 Andorra . . . . . . . . . . 376 Argentina . . . . . . . . . . 54 BuenosAires........... 11 Armenia . . . . . . . . . . 374 Australia . . . . . . . . . . . 61 Austria . . . . . . . . . . . . 43 Bahrain . . . . . . . . . . . *973 Belgium . . . . . . . . . . . 32 Belize . . . . . . . . . . . . 501 Bolivia . . . . . . . . . . . . 591 Brazil . . . . . . . . . . . . . . 55 Cambodia . . . . . . . . . 855 Chile . . . . . . . . . . . . . . 56 Santiago . . . . . . . . . . . . . . . .2 China . . . . . . . . . . . . . 86 Colombia . . . . . . . . . . 57 Costa Rica . . . . . . . . *506 Croatia . . . . . . . . . . . 385 Cyprus . . . . . . . . . . . 357 Czech Republic . . . . 420 Prague..................3 Denmark . . . . . . . . . . . *45 Ecuador . . . . . . . . . . 593 Egypt . . . . . . . . . . . . . 20 El Salvador . . . . . . . . 503

Fiji . . . . . . . . . . . . . . . 679 Finland . . . . . . . . . . . 358 Helsinki . . . . . . . . . . . . . . . . .9 France . . . . . . . . . . . . 33 Paris . . . . . . . . . . . . . . . . . . .1 French Polynesia . . . *689 Georgia . . . . . . . . . . . 995 Germany . . . . . . . . . . . 49 Greece . . . . . . . . . . . . 30 Athens . . . . . . . . . . . . . . . . 21 Guatemala . . . . . . . . 502 Guyana . . . . . . . . . . . 592 Haiti . . . . . . . . . . . . . . 509 Honduras . . . . . . . . . 504 Hong Kong . . . . . . . . 852 Hungary . . . . . . . . . . . 36 Iceland . . . . . . . . . . . 354 India . . . . . . . . . . . . . . 91 Indonesia . . . . . . . . . . 62 Iran . . . . . . . . . . . . . . . 98 Iraq . . . . . . . . . . . . . . 964 Ireland . . . . . . . . . . . . 353 Israel . . . . . . . . . . . . . 972 Italy . . . . . . . . . . . . . . . 39 Ivory Coast . . . . . . . . 225 Jamaica . . . . . . . . . . 1-876 Japan . . . . . . . . . . . . . 81

Many international calls may be dialed directly International Access 01 Country Code 30 (Greece) City Code 21 (Athens) Local Number + + +

Kenya . . . . . . . . . . . . 254 Kuwait . . . . . . . . . . . 965 Jahra . . . . . . . . . . . . . . . . 477 Liberia . . . . . . . . . . . . *231 Libya . . . . . . . . . . . . . 218 Liechtenstein . . . . . . 423 Luxembourg . . . . . . *352 Malaysia . . . . . . . . . . . 60 Mexico . . . . . . . . . . . . 52 Mexico City . . . . . . . . . . . . 55 Monaco . . . . . . . . . . 377 Netherlands . . . . . . . . 31 Netherlands Antilles 599 New Caledonia . . . . 687 New Guinea . . . . . . . 675 New Zealand . . . . . . . 64 Nicaragua . . . . . . . . . 505 Nigeria . . . . . . . . . . . 234 Lagos . . . . . . . . . . . . . . . . . .1 North Korea . . . . . . . 850 Norway . . . . . . . . . . . . 47 Pakistan . . . . . . . . . . . 92

Panama . . . . . . . . . . 507 Panama City . . . . . . . . . . . 2/3 Paraguay . . . . . . . . . 595 Asuncion . . . . . . . . . . . . . . 21 Peru . . . . . . . . . . . . . . 51 Lima....................1 Philippines . . . . . . . . . 63 Manila . . . . . . . . . . . . . . . . . .2 Poland . . . . . . . . . . . . 48 Gdansk . . . . . . . . . . . . . . . 58 Portugal . . . . . . . . . . 351 Lisboa . . . . . . . . . . . . . . . . 21 Romania . . . . . . . . . . . 40 Brasov . . . . . . . . . . . . . . . 268 Russia . . . . . . . . . . . . . . 7 San Marino . . . . . . . . 378 All Points . . . . . . . . .0/6/7/8/9 Saudi Arabia . . . . . . 966 Riyadh . . . . . . . . . . . . . . . . 11 Senegal . . . . . . . . . . 221 Dakar...................8 Singapore . . . . . . . . . . 65 Slovakia . . . . . . . . . . 421 Bratislava. . . . . . . . . . . . . . . .2 South Africa . . . . . . . . 27

South Korea . . . . . . . . 82 Spain . . . . . . . . . . . . . . 34 Barcelona . . . . . . . . . . . . . 93 Sri Lanka . . . . . . . . . . 94 Suriname . . . . . . . . . 597 Sweden . . . . . . . . . . . 46 Switzerland . . . . . . . . 41 Syria . . . . . . . . . . . . . 963 Taiwan . . . . . . . . . . . 886 Thailand . . . . . . . . . . . 66 Tunisia . . . . . . . . . . . 216 Turkey . . . . . . . . . . . . . 90 Ukraine . . . . . . . . . . . 380 United Arab Emirates 971 United Kingdom . . . . 44 Uruguay . . . . . . . . . . 598 Vatican . . . . . . . . . . . *379 Venezuela . . . . . . . . . . 58 Vietnam . . . . . . . . . . . 84 Yemen . . . . . . . . . . . . 967

*No City Code Required

COUNTY ZIP CODES & AREA CODES

Annandale – 32123 Astor – 32102 Barberville – 32105 Bunnell – 32110 Cassadaga – 32706 Daytona – 32114, 32117, 32118, 32120, 32122, 32123, 32124, 32127, 32128, 32129, 32198 Daytona Beach Shores – 32116, 32118 DeBary – 32173, 32753 DeLand – 32720, 32721, 32722, 32723, 32724 DeLeon Springs – 32130 Deltona – 32725, 32728, 32738, 32739 Edgewater – 32132, 32141 Enterprise – 32725 Flagler Beach – 32136, 32151

Glenwood – 32720, 32722 Holly Hill – 32117 Lake Helen – 32744 New Smyrna Beach – 32168, 32169, 32170 Oak Hill – 32759 Orange City – 32763, 32774 Ormond Beach – 32174, 32176 Osteen – 32764 Palm Coast – 32135, 32137, 32142, 32164 Pierson – 32180 Ponce Inlet – 32127 Port Orange – 32127, 32129 Seville – 32190 South Daytona – 32119, 32121

5

EVACUATION GUIDE

EVACUATION ROUTE IN THE EVENT OF A NATURAL DISASTER

HOLLY HILL

Volusia County Hurricane Evacuation Areas

DAYTONA BEACH

FLAGLER BEACH

μ North Coast

SOUTH DAYTONA

DAYTONA BEACH SHORES

Evacuation Routes Evacuation Zone A Evacuation Zone BC Evacuation Zone DE

PORT ORANGE

PONCE INLET

ORMOND BEACH

NEW SMYRNA BEACH

HOLLY HILL

EDGEWATER

PIONEER TR

DELAND

E NEW YORK AV

SR 44

W NEW YORK AV

CR 4139

S WOODLAND BLVD

S SR 15A

OLD NEW YORK AV

N CR 415

S KEPLER RD

DAYTONA BEACH

S HILL AV

PREVATT AV

FATIO RD

S BLUE LAKE AV

μ

LAKE HELEN

S SPRING GARDEN AV

SR 472

CASSADAGA RD

SOUTH DAYTONA

E GRAVES AV

I-4

N VOLUSIA AV

HAMILTON AV

HOWLAND BLVD

S SR 415

RHODE ISLAND AV

DAYTONA BEACH SHORES

ORANGE CITY

SAXON BLVD

SAXON BLVD

ENTERPRISE RD

OAK HILL

DELTONA

PORT ORANGE

DEBARY AV

DEBARY

μ

ENTERPRISE OSTEEN RD

PONCE INLET

DOYLE RD

N SR 415

S SR 415

Prepared by Volusia County GIS September 16, 2020

NEW SMYRNA BEACH

South Coast

EDGEWATER

CITIZENS INFORMATION CENTER (CIC) PROVIDES EMERGENCY INFORMATION

Special Needs Shelters (SNS)

During an emergency, the Citizens Information Center (CIC) will provide information ranging from evacuation procedures to shelter status. Operators will be available to help callers with specific concerns. The CIC provides emergency information without tying up emergency telephone lines or causing callers to wait for information. The CIC hotline is activated only during a disaster. The hotline telephone number is 866-345-0345.

• Provide assistance during evacuation and sheltering for people who are physically, mentally, and sensory disabled residents and those that are medically electric dependent. • Cannot accommodate complex care, 24-hour dedicated care, hospital beds, ventilators, etc. • Should be a last resort. Seek shelter with relatives, friends or in a hotel/motel first. • Are pet friendly. Contact Volusia County Animal Services for information or preparation and assistance at shelter. • Evacuees need to bring medications, medical equipment/supplies and personal items. Contact the Volusia County Emergency Management to register for the “People With Special Needs Program” and to ensure your needs can be accommodated at the special needs shelter. You can also register at www.floridadisaster.org/snr/ .

Official emergency public information stations: Television: WDSC-PBS 15

Radio: WNDB 1150 AM, WHOG 95.7 FM, WKRO 93.1 FM, WVYB 103.3 FM

6

EVACUATION GUIDE

STORM SURGE CATEGORIES & EMERGENCY CHECKLIST IN THE EVENT OF A NATURAL DISASTER

Volusia County Storm Surge Categories

HOLLY HILL

DAYTONA BEACH

FLAGLER BEACH

μ North Coast

Evacuation Routes Storm Surge Category 1 Storm Surge Category 2 Storm Surge Category 3 Storm Surge Category 4 Storm Surge Category 5

SOUTH DAYTONA

DAYTONA BEACH SHORES

PORT ORANGE

PONCE INLET

ORMOND BEACH

NEW SMYRNA BEACH

HOLLY HILL

EDGEWATER

PIONEER TR

DELAND

E NEW YORK AV

SR 44

W NEW YORK AV

CR 4139

S WOODLAND BLVD

S SR 15A

OLD NEW YORK AV

N CR 415

DAYTONA BEACH

S KEPLER RD

S HILL AV

Southwest

PREVATTAV

FATIO RD

S BLUE LAKE AV

μ

LAKE HELEN

S SPRING GARDEN AV

SR 472

CASSADAGA RD

SOUTH DAYTONA

E GRAVES AV

I-4

N VOLUSIA AV

HAMILTON AV

HOWLAND BLVD

DAYTONA BEACH SHORES

S SR 415

RHODE ISLAND AV

ORANGE CITY

OAK HILL

PORT ORANGE

SAXON BLVD

SAXON BLVD

ENTERPRISE RD

DELTONA

PONCE INLET

μ

DEBARY AV

DEBARY

ENTERPRISE OSTEEN RD

DOYLE RD

N SR 415

NEW SMYRNA BEACH

S SR 415

South Coast

Prepared by Volusia County GIS September 16, 2020

EDGEWATER

Items to take to a shelter: • Special dietary food, snacks or comfort food. • Bedding, pillow, blanket, etc. • Prescription medications and medical supplies. • Oxygen supplies, or arrange with your oxygen company to deliver to the designated SNS shelter. • Toiletry items, flashlight/batteries, extra clothing. • Diapers, infant and elderly/disabled necessities. • Time occupiers such as books, magazines, games and cards. • Important papers, credit cards, cash and identification.

• Stay away from windows and glass doors. • Turn off the electricity at the main fuse or breaker box if flooding threatens. • Run your generator outside the house and connect your appliances directly to the generator. • Do not connect the generator directly to the fuse box or incoming power line. Backfeeding generators have killed power company line workers. If you live in a mobile home: • Seek shelter elsewhere when threatened by a major storm. • Regularly maintain your tie-down straps and anchors (check straps for rust or corrosion). • Protect your windows and doors. Evacuating • Know where you are going: family, friends, hotel/ motel, public shelter. • Take a map showing two routes. • Notify family, friends, caregivers of your location. • Secure your home and property. • Take emergency supplies. • Listen to news reports to find out when it’s safe to return home.

Should You Evacuate Before The Disaster?

Yes, if you: • Live in a hurricane evacuation zone. • Live in a low-lying or flood-prone area. • Live in a mobile or manufactured home or recreational vehicle. • Require a respirator or other electricity- dependent medical equipment. No, if you: • Live in a sound structure and the categories under “yes” do not apply. Staying Home If you are not required to evacuate, please: • Protect your home and property. • Check your disaster supply kit. • Stay in your designated safe room during the height of the storm.

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NATURAL DISASTERS

Tornado Warning A funnel cloud has been sighted in the area and may have contacted the ground. Preparation Plan ahead what you will do and where you will go. A family disaster plan is a must: • Obtain a NOAA weather alert radio. • Build a disaster supply kit. • Designate a “safe area” in the center of your home away from windows. • Evacuate if in a mobile or manufactured home to a site built facility. • Leave your car and seek permanent shelter. • If trapped outside, seek shelter in a ditch or depression in the terrain. Volusia County Emergency Management 386-258-4088 • 386-736-5980 386-423-3395 Floods Important Information for Residents and Property Owners Regarding the Risk of Floods in Volusia County For the majority of the county, the primary caus es of flooding are tropical systems and afternoon thunderstorms, which generally occur from June to November. Certain areas of Volusia County are low-lying and subject to flooding from rising wa ter. Specific areas include the Northern Peninsu la, property adjacent to the St. Johns and Halifax Rivers, the Stone Island area, and southeast portions of the County including Edgewater, New Smyrna Beach, and Oak Hill. Stormwater runoff occurs in many locations and may cause flooding. This problem has recently become more critical because of development in areas subject to urban flooding. Many homeowners and businesses do not carry flood insurance, which can result in high uninsured losses. Everyone in Florida Volusia County Emergency Management works with our cities, towns, the National Weather Service, the Na tional Hurricane Center, and the State Department of Emergency Management to monitor flood and storm threats and to advise the community accordingly. Warning systems include a community-wide emergen cy telephone notification system, Brighthouse emer gency alert systems, Doppler radar, and the Emergen cy Alert System. Flood Safety Measures Do not walk through flowing water. Drowning is the number one cause of flood deaths. Currents can be deceptive; six inches of running water can sweep you off your feet. Do not drive through flooded areas. More people drown in their cars than anywhere else. Stay away from power lines and electrical wires. The number two killer after floods is electrocution. Electric current can, and does, travel through water. Report downed power lines to your electric utility. is at risk from flood waters. Flood Warning System

Flood Insurance For most people, their home and its contents repre sent their single greatest investment. Property losses due to flooding are not covered under most standard homeowners insurance policies. You can protect your home and its contents with a Flood Insurance Policy from the National Flood Insurance Program (NFIP). To find out more about flood insurance for property and its contents, contact your insurance agent. There is a 30-day waiting period from the time of application until Grass clippings, tree limbs, soil erosion, overgrown vegetation and other debris adversely impact the carrying and storage capacity of drainage systems. Flooding occurs more frequently and reaches higher elevations, subjecting property to more flood risk, when drainage systems are clogged. Per County ordi nance, it is illegal to dump trash and debris into drain age ways. If you experience localized drainage prob lems, notify your Public Works Department so that the problem can be corrected. you obtain the flood insurance you need. Drainage System Maintenance Important Numbers Volusia County Emergency Management Daytona Beach . . . . . . . . . . . . . . . . . . . . 386-258-4088 DeLand . . . . . . . . . . . . . . . . . . . . . . . . . . 386-736-5980 New Smyrna Beach . . . . . . . . . . . . . . . . 386-423-3395 Citizens Information Center (CIC) (Only During a Disaster) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-866-345-0345 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-1792 (TDD) Shelter Transportation: VOTRAN Daytona Beach . . . . . . . . . . . . . . . . . . . . 386-322-5100 West Volusia . . . . . . . . . . . . . . . . . . . . . . 386-943-7050 New Smyrna Beach . . . . . . . . . . . . . . . . 386-424-6810 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386-943-7626 Directions to Shelters in Adjacent Counties BrevardCounty.................... 321-637-6670 FlaglerCounty..................... 386-586-5111 Lake County . . . . . . . . . . . . . . . . . . . . . . 352-343-9732 PutnamCounty.................... 386-329-0379 Seminole County. . . . . . . . . . . . . . . . . . . 407-665-5102 Volusia County Animal Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248-1790 For More Information, Visit Our Web Site . . . . . . . . . . . . . . . . . . . www.volusia.org/emergency Directions to Shelters in Volusia County: Volusia County School District

Wildfires

When wildfire threatens • Listen to the news media or your NOAA Weather Alert radio for emergency messages to learn where the danger is. • If told to evacuate, DO SO IMMEDIATELY. • Tell someone you are leaving and where you are going. • Choose a route away from fire hazards and listen to public safety officials. Remember, the most important thing you can do is to prepare your family and your home before the unthinkable happens. • Have an escape plan. • Update your insurance annually. • Trim trees and create a defendable space around your home. For more information, contact your local fire department. (See page 1 of your phone book for listings.) Building A Disaster Resistant Community Volusia Prepares is a community-wide effort to re duce the impact of natural and man-made disasters on Volusia County through pre-disaster planning and preparation. Businesses, community groups, government agencies and citizens are working together to help identify haz ards and vulnerabilities within their neighborhoods and to make their homes and workplaces safer. Education al programs, personal and business disaster planning, and information on home projects that can be done when remodeling are available. For more information, please contact Volusia County Emergency Management at a telephone number listed on this page. Preparedness – it’s not an idea but a Florida lifestyle! Preparing For Tornadoes Tornadoes are a violently rotating column of air attached to a thunderstorm and in contact with the ground. They are classified as weak (EF0-EF1), strong (EF2-EF3), and violent (EF4-EF5). Florida typically experiences tornadoes in the EF0 through EF2 range. No place is completely safe from a tornado, but you can lessen the impact on you and your family. Tornado Watch Tornadic winds are imminent in the area. Hail, frequent lightning, dark wall clouds, a dark often greenish sky and a loud roar similar to a freight train characterize tornadoes.

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