NorthRiver2021

Call Miss Utility Before You Dig 800-552-7001 or 811

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Call Miss Utility: 1-800-552-7001

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Normal Operating Hours: Monday through Friday 7 a.m. to 5 p.m. Call at least 48 hours in advance, excluding weekends and holidays After Hours (Emergency Locates Only): Monday through Friday 5 p.m. to 7 a.m. Saturday, Sunday and holidays: 24-Hr.

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Miss Utility is the free “one call” Virginia information exchange center for excavators, contractors and property owners planning any kind of excavation or digging. The Miss Utility center notifies participating utilities of the upcoming excavation work so they can locate and mark their under- ground facilities in advance to prevent possible damage to underground utility lines, injury, property damage and service outages. The only operation performed by the Miss Utility service itself is the taking of information from the caller and referring that information to all of the affect- ed utility companies involved. Wait 48 hours (two working days) beginning at 7 a.m. on the next business day after the call is made to give the utilities two full working days to locate and mark the underground lines. If you provide an email address or fax number when you call, the Positive Response System will send you a notice when all utilities have responded to confirm that marking is complete. You can also call 800-552-3120 to check the Positive Response System by telephone. Once you receive confirmation that marking is complete, you may begin excavation.

For more information, visit the Miss Utility website at missutilityofvirginia.com

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