NorthRiver2021

Custom Calling Features

Priority Call: When you make a list of special callers, your phone uses a special ring to announce calls from any of those numbers. If you also have Call Waiting, you will hear a special Call Waiting tone. How It Works: • Lift the handset and listen for the dial tone. • Press *61 . • Listen for the announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your list. • Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on). Return Call: If you couldn’t get to the phone in time, you can find out who called. Return the call by dialing a simple code. How It Works: • Lift the handset and listen for a normal dial tone. • If you were already on the phone and ignored a call waiting tone, press and quickly release the cradle button. • Press *69 . If The Line Is Busy: • Hang up. Your phone will keep trying for up to 30 minutes. • A special callback ring alerts you if the line becomes free (some phones ring normally). • Lift the handset to automatically place the call. To Cancel Your Automatic Recall Request: • Lift the handset and listen for a normal dial tone. • Press *89 . • Listen for confirmation tone or announce- ment. Hang up. Customer Originated Trace: When you receive a harassing call, you can dial a simple code to trace the source of that call for the telephone company. Various charges may apply.

How It Works: • When you get a nuisance call, press and quickly release the cradle button. Listen for special dial tone. • If you have already hung up, just lift the hand- set again and listen for a normal dial tone. • Press *57 . • Listen for the recording and dial 1 to trace. • Listen for confirmation announcement that the call has been traced. • Hang up. • The number you traced will be recorded at the phone company. If you decide to follow up on the matter, we will provide that num- ber to the local authorities. Calling Number Delivery Blocking (Available At No Charge): By dialing a code before you place a call, you can prevent your name and number from appearing on the Caller ID display of the person receiving your call. How It Works: • Lift the handset and listen for a normal dial tone. • Press *67 . • Dial the number you are calling as usual. • The person you have called will not be able to see your information displayed on their telephone display screen. Instead a “P” or “Private” will be displayed. Display Non-Published Numbers (Available At No Charge): By dialing a code before you place a call, your non-published phone number will be released to show up on the Caller ID display of the person receiving your call. This feature can be used if you are trying to call someone who does not wish to receive anonymous calls. How It Works: • Lift the handset and listen for a normal dial tone. • Press *82 . • Dial the number you are calling as usual. • The person you have called will be able to see your information displayed on their tele- phone display screen even though your tele- phone number is non-published.

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