Newton-McDonald, MO-2019-Archive

DECEMBER 2019 041569

EMERGENCY NUMBERS

Fire (to Report a Fire) Anderson.......................................................911 Goodman ......................................................911 Non-Emergency.............................. 364-8631 Jane...............................................................911 Lanagan ........................................................911 Newton County Subscribers........................911 Noel ...............................................................911 Non-Emergency.............................. 475-3555 Pineville .........................................................911 Seneca ..........................................................911 Non-Emergency.............................. 776-3294 Southwest City .............................................911 Tiff City..........................................................911 Wyandotte (toll call) .....................918-678-2300 Poison Control Center Missouri........................................800-366-8888 Oklahoma.....................................800-222-1222 Police Anderson............................................. 845-3723 Goodman Police Department ............ 364-8479 Lanagan Police Department............... 436-2221 Noel ..................................................... 475-3777 Seneca Police Department ..........................911 Non-Emergency.............................. 776-8158 Southwest City ................................... 762-3768 Sheriff McDonald County Sheriff.............................911 Non-Emergency.......................417-223-4319 Newton County Subscribers........................911 Or..............................................417-451-4242 Ottawa County.............................918-542-2806

McDonald County ....................................... 911 Non-Emergency.............................. 223-4318 Ambulance McDonald County Emergency ................................................911 Business Office ............................... 845-1133 Newton County.............................................911 Or..............................................417-451-6000 FBI Joplin, MO....................................417-624-6545 If No Answer, Call Kansas City, MO ................................................816-691-8200 Highway Patrol Emergency...................................800-525-5555 Non-Emergency...........................417-358-4686 U.S. Marshall ..................................................800-336-0102 Missouri Child Abuse/Neglect Toll Free .......................................800-392-3738 Telephone Service Calls Business Office Anderson............................................. 845-6919 Goodman & Lanagan ......................... 364-7214 Noel ..................................................... 475-2211 Seneca & Tiff City ............................... 776-2247 Southwest City ................................... 762-2211 Wyandotte........................................... 678-8600

Telecommunications Relay Services for the Hearing Impaired Arkansas For Hearing Callers

Oklahoma This 24-hour service is for communications between TDD/TTY users and hearing per- sons. Those with TDD/TTY devices may relay messages to those who do not have the devices by calling the TDD/TTY 800 number below. If you don’t have a TDD/ TTY but need to contact someone who does, call the voice 800 number below or dial 711 to connect to relay services any- where in the United States. Relay Oklahoma TDD/TTY Calls........... 1-800-722-0353 Voice Calls ................. 1-800-522-8506

For Speech Disabled Callers Speech-to-Speech .........................711 Or........................... 1-866-656-2966 Hearing Carry-Over ........................711 Or........................... 1-800-285-1131 Arkansas Relay Customer Services TTY/ASCII/HCO/Voice/VCO ............................... 1-800-285-7192 TTY/ASCII/HCO/Voz/VCO ...............1-800-676-4290 (Español) Missouri For 24-hour communication service between TDD users and hearing persons, dial 711 or the 800 numbers listed below. TDD/TTY................... 1-800-735-2966 Voice......................... 1-866-735-2460 Customer Service Center TDD/TTY or Voice.... 1-800-676-3777

Voice to TTY/VCO/HCO/STS.........711 Or........................... 1-800-285-1121 Voice to CapTel......... 1-877-243-2823 Spanish ...........................................711 Or........................... 1-866-656-1842 For Deaf Callers TTY to Voice ...................................711 Or........................... 1-800-285-1131 Spanish to Voice.............................711 Or........................... 1-866-656-1842 For Deaf-Blind Callers TeleBraille to Voice.........................711 Or........................... 1-800-285-1131 For Hard-of-Hearing Callers Voice Carry-Over............................711 Or........................... 1-866-656-8260

Seneca, Goodman, Ozark & Wyandotte Telephone Companies

Business Office Located At: Corner of Cherokee & Oneida Streets

Mailing Address: Seneca Telephone Co. P.O. Box 329, Seneca, MO 64865 Goodman Telephone Co. P.O. Box 592, Seneca, MO 64865 Ozark Telephone Co. P.O. Box 547, Seneca, MO 64865 S-GO Internet & Video P.O. Box 329, Seneca, MO 64865 Wyandotte Telephone Co. P.O. Box 549, Seneca, MO 64865

Business Office Hours: (Closed Holidays)

Monday Thru Friday 8:00 a.m.-5:00 p.m. (Closed from 12:00 p.m.-1:00 p.m. for lunch) After Hour Trouble Reporting Thru Voice Mail

Custom Calling Services Available: (Options and Instructions Pgs 11 thru 17) Special Services Include:

• 24 Hour Night Depository • Drive Up Window • Conference Bridge Service

• VOIP • Fax Service • Business Centrex Service

• Local Internet Access • Voice Mail • DSL

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1-800-DIG-RITE 1-800-344-7483

DIG SAFELY. Call 24 Hours A Day, 7 Days A Week.

Careless digging can cause disruption of vital utility service and environmental damage, even injury or loss of life.

Become a partner in damage prevention. Help prevent expensive repair and costs.

Call 2 working days before you dig!

Wait 2 Working Days. Respect The Marks. Dig With Care.

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www.mo1call.org

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Call Before You Dig! Always call before you dig. One free, easy call gets your utility lines marked and helps protect you from injury and expense. Safe digging is no accident: Always call 811 before you dig!

www.okie811.org

Telephone Directory

The directory is an important aid in providing good and prompt telephone service. If your directory is no longer serviceable, please call the business office. Every reasonable precaution is taken to avoid errors in and omissions from the telephone directory. Neither the telephone company nor the publishing company guarantees listings therein and shall not be liable for damages arising out of errors in or omissions from the directory except as provided for in its filed regulations and tariffs. Directories are the property of the telephone company and are to be returned to the telephone com- pany on request. No binder, holder, or auxiliary cover shall be attached to, or used in connection with, the directories owned by the telephone company, and such other binders, holders or auxiliary covers which contain no advertising and do not impede reference to essential service information or otherwise interfere with service. Local Calling Area If Your Prefix Is You May Call Toll Free To The Following Prefixes 666 364, 436, 475, 762, 775, 776, 822, 854, 985 775 364, 436, 475, 666, 762, 776, 822, 854, 985 776 364, 436, 475, 666, 762, 775, 822, 854, 985 985 364, 436, 475, 666, 762, 775, 776, 822, 854 364 436, 475, 666, 762, 775, 776, 822, 854, 985 436 364, 475, 666, 762, 775, 776, 822, 854, 985 475 364, 436, 666, 762, 775, 776, 822, 854, 985 762 364, 436, 475, 666, 775, 776, 822, 854, 985 822 364, 436, 475, 666, 762, 775, 776, 854, 985 854 364, 436, 475, 666, 762, 775, 776, 822, 985 678 678

Types Of Calls Directory Assistance

Operator-Assisted Calls or Assistance in Dialing

Third number billed call, collect call, conference call, mobile and marine, person to person, time and charges, calling card 0 + area code + 7-digit number. If you need assistance, contact the operator or customer service center of your long- distance company, or dial “0” (operator). Seneca, Goodman, Ozark and Wyandotte Telephone Company Long-Distance Rates

Local . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 + 411 Long Distance . . . . . .1 + area code + 555-1212 You can obtain the area code of the place you are calling by checking the map on page 7 or the list of major cities on page 6. If you are unable to find the area code you need, call the operator for assistance. Tell the operator the city and the name you want. Hang up and dial the call direct. Or you may have the operator complete the call for a charge. Check with your preferred long-dis- tance company for directory assistance charges and dialing instructions.

Intrastate/IntraLATA 11 cents/min. Interstate/InterLATA 7 cents/min. Credit for Poor Connections or Wrong Numbers

Each long-distance company has different pro- cedures for providing you with credit should you have a poor connection or get cut off. Contact your long-distance company for assistance.

Direct Dial Long-Distance Calls 1 + area code + 7-digit number

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International Calls

For Operator-Assisted Calls To Another Country Dial 01 Dial the Country Code Dial the City Code Dial the Local Number

Contact your long-distance company for instruc- tions on how to use their service to dial interna- tional calls that are direct-dial, person-to-person, collect, etc. To Place A Direct Dial International Call Dial the International Access Code 011 Dial the Country Code Dial the City Code Dial the Local Number (If you do not know the Country Code or City Code dial operator for assistance)

Tell the operator what type of call you are making. Calls to Canada, Puerto Rico, the U.S. Virgin Islands and most dial points in the Caribbean/ Atlantic Region can be dialed the same way as you dial other long-distance calls within the continental United States.

International Dialing Codes Numbers beside countries are “Country Codes.” Numbers beside cities are “City Codes.” For all other international points not listed in this section, dial “0” and tell the operator the country you are calling. AMERICAN COSTA RICA . . . *506

HAITI . . . . . . . . . . . 509 Comcel . . . . . . . . . . 420 Haitel . . . . . . . . . . . . 510 HONDURAS . . . . . 504 Tegucigalpa . . . . . . . . 2 HONG KONG . . . . 852 HUNGARY . . . . . . . 36 Budapest. . . . . . . . . . . 1 ICELAND. . . . . . . . 354 Reykjavik. . . . . . . . . . . 5 INDIA. . . . . . . . . . . . 91 Delhi . . . . . . . . . . . . . 11 Mumbai (Bombay) . . 22 INDONESIA. . . . . . . 62 Jakarta . . . . . . . . . . . 21 IRAN . . . . . . . . . . . . 98 Tehran. . . . . . . . . . . . 21 IRAQ . . . . . . . . . . . 964 Baghdad . . . . . . . . . . . 1 ISRAEL . . . . . . . . . 972 Haifa . . . . . . . . . . . . . . 4 Jerusalem . . . . . . . . . . 2 Tel Aviv . . . . . . . . . . . . 3 ITALY . . . . . . . . . . . 39 Bologna. . . . . . . . . . . 51 Naples. . . . . . . . . . . . 81 Rome. . . . . . . . . . . . . . 6 Venice . . . . . . . . . . . . 41 IVORY COAST . . . 225 Yamoussoukro . . . . . 30 JAPAN. . . . . . . . . . . 81 Tokyo . . . . . . . . . . . . . 3 Yokohama. . . . . . . . . 45 KENYA . . . . . . . . . 254 Nairobi. . . . . . . . . . . . 20 KUWAIT . . . . . . . . 965 Jahrah . . . . . . . . . . . 477 LIBERIA . . . . . . . *231 LIBYA . . . . . . . . . . 218 Benghazi . . . . . . . . . . 61 Tripoli. . . . . . . . . . . . . 21

LIECHTENSTEIN . 423 Vaduz . . . . . . . . . . . . . 2

PHILIPPINES . . . . . 63 Manila . . . . . . . . . . . . . 2 POLAND . . . . . . . . . 48 Krakow . . . . . . . . . . . 12 Warsaw . . . . . . . . . . . 22 PORTUGAL. . . . . . 351 Lisboa . . . . . . . . . . . . 21 ROMANIA . . . . . . . . 40 Bucharest . . . . . . . . . 21 RUSSIA . . . . . . . . . . . 7 Moscow . . . . . . . . . 495 SAUDI ARABIA. . . 966 Riyadh. . . . . . . . . . . . 11 SENEGAL . . . . . . . 221 Dakar. . . . . . . . . . . . . . 8 SLOVAKIA . . . . . . 421 Bratislava . . . . . . . . . . 2 SOUTH AFRICA . . . 27 Cape Town . . . . . . . . 21 Johannesburg. . . . . . 11 Pretoria . . . . . . . . . . . 12 SOUTH KOREA . . . 82 Seoul . . . . . . . . . . . . . . 2 SPAIN . . . . . . . . . . . 34 Barcelona . . . . . . . . . 93 Madrid. . . . . . . . . . . . 91 SRI LANKA . . . . . . . 94 Panadura. . . . . . . . . . 34 SURINAME . . . . . . 597 Paramaribo . . . . . . . . . 4 SWEDEN. . . . . . . . . 46 Stockholm. . . . . . . . . . 8 SWITZERLAND . . . 41 Geneva . . . . . . . . . . . 22 Zurich . . . . . . . . . . . . 43 SINGAPORE . . . . . . 65

SYRIA . . . . . . . . . . 963 Damascus. . . . . . . . . 11 TAIWAN . . . . . . . . 886 Taipei. . . . . . . . . . . . . . 2 THAILAND . . . . . . . 66 Bangkok . . . . . . . . . . . 2 TUNISIA . . . . . . . . 216 Tunis . . . . . . . . . . . . . . 1 TURKEY . . . . . . . . . 90 Ankara. . . . . . . . . . . 312 Istanbul Asya . . . . . 216 Istanbul Avrupa. . . . 212 UKRAINE . . . . . . . 380 Donetsk. . . . . . . . . . . 62 UNITED ARAB EMIRATES . . . . . . 971 Abu Dhabi . . . . . . . . . . 2 Dubai. . . . . . . . . . . . . . 4 UNITED KINGDOM. . . . . . . . 44 Cardiff . . . . . . . . . . . . 29 Edinburgh . . . . . . . . 131 Liverpool . . . . . . . . . 151 London . . . . . . . . . . . 20 Manchester. . . . . . . 161 URUGUAY . . . . . . 598 Montevideo. . . . . . . . . 2 VENEZUELA. . . . . . 58 Caracas. . . . . . . . . . 212 VIETNAM . . . . . . . . 84 Hanoi. . . . . . . . . . . . . . 4 YEMEN . . . . . . . . . 967 Sanaa . . . . . . . . . . . . . 1 VATICAN. . . . . . . *379

SAMOA . . . . . . *1+684 ANDORRA . . . . . . 376 ARGENTINA . . . . . . 54 Buenos Aires. . . . . . . 11 ARMENIA . . . . . . . 374 Ashtarak . . . . . . . . . . 32 Yerevan. . . . . . . . . . . 10 AUSTRALIA . . . . . . 61 Central East Region . . 2 North East Region . . . 7 South East Region . . . 3 AUSTRIA. . . . . . . . . 43 Innsbruck . . . . . . . . 512 Vienna . . . . . . . . . . . . . 1 BAHRAIN . . . . . . *973 BELGIUM . . . . . . . . 32 Antwerp. . . . . . . . . . . . 3 Brussels . . . . . . . . . . . 2 BELIZE . . . . . . . . . 501 Punta Gorda . . . . . . . . 7 BOLIVIA . . . . . . . . 591 La Paz . . . . . . . . . . . . . 2 BOSNIA AND HERZEGOVINA . . 387 Sarajevo . . . . . . . . . . 57 BRAZIL . . . . . . . . . . 55 Brasilia. . . . . . . . . . . . 61 Rio de Janeiro. . . . . . 21 Sao Paulo . . . . . . . . . 11 CAMBODIA. . . . . . 855 Phnom Penh. . . . . . . 23 CHILE . . . . . . . . . . . 56 Santiago . . . . . . . . . . . 2 Valparaiso . . . . . . . . . 32 CHINA. . . . . . . . . . . 86 Beijing (Peking) . . . . . 10 Shanghai. . . . . . . . . . 21 COLOMBIA. . . . . . . 57 Bogota. . . . . . . . . . . . . 1 Cartagena . . . . . . . . . . 5

CROATIA . . . . . . . 385 Zagreb. . . . . . . . . . . . . 1 CYPRUS . . . . . . . . 357 Nicosia . . . . . . . . . . . 22 CZECH REPUBLIC . . . . . . 420 Brno. . . . . . . . . . . . . . 54 Prague. . . . . . . . . . . . . 3 ECUADOR . . . . . . 593 Los Rios . . . . . . . . . . . 5 Quito . . . . . . . . . . . . . . 2 EGYPT. . . . . . . . . . . 20 Alexandria . . . . . . . . . . 3 Cairo . . . . . . . . . . . . . . 2 EL SALVADOR . . . 503 Metropolitan Area. . . . 2 FIJI . . . . . . . . . . . . 679 Suva . . . . . . . . . . . . . 32 FINLAND. . . . . . . . 358 Helsinki . . . . . . . . . . . . 9 FRANCE . . . . . . . . . 33 Paris . . . . . . . . . . . . . . 1 Southeast France . . . . 4 Southwest France. . . . 5 FRENCH POLYNESIA . . . . *689 GERMANY . . . . . . . 49 Berlin . . . . . . . . . . . . . 30 Dresden. . . . . . . . . . 351 Frankfurt . . . . . . . . . 335 Munich . . . . . . . . . . . 89 GREECE . . . . . . . . . 30 Athens. . . . . . . . . . . . 21 GUATEMALA . . . . 502 Jarry . . . . . . . . . . . . . 26 GUYANA . . . . . . . . 592 Linden . . . . . . . . . . . 444 DENMARK . . . . . . *45

LUXEMBOURG . *352

MALAYSIA . . . . . . . 60 Kuala Lumpur . . . . . . . 3 MEXICO . . . . . . . . . 52 Acapulco. . . . . . . . . 744 Cancun . . . . . . . . . . 998 Mexico City. . . . . . . . 55 Tijuana. . . . . . . . . . . 664 MONGOLIA. . . . . . 976 Ulaanbaatar. . . . . . . . 11 NETHERLANDS . . . 31 Amsterdam . . . . . . . . 20 Rotterdam. . . . . . . . . 10 NEW CALEDONIA . . . . . 687 Noumea. . . . . . . . . . . 23 NEW ZEALAND . . . 64 Auckland . . . . . . . . . . . 9 Wellington . . . . . . . . . . 4 NICARAGUA. . . . . 505 Managua. . . . . . . . . . . 2 NIGERIA . . . . . . . . 234 Abuja. . . . . . . . . . . . . . 9 NORTH KOREA . . 850 Pyong Yang . . . . . . . . 2 NORWAY . . . . . . . . 47 Oslo. . . . . . . . . . . . . . . 2 PAKISTAN . . . . . . . 92 Islamabad . . . . . . . . . 51 Sukkur. . . . . . . . . . . . 71 PANAMA. . . . . . . . 507 Panama City . . . . . . . . 2 PARAGUAY . . . . . 595 Asuncion . . . . . . . . . . 21 PERU. . . . . . . . . . . . 51 Lima. . . . . . . . . . . . . . . 1

*No City Code Required

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Area Codes For Some Cities

ILLINOIS (IL) Aurora . . . . . . . . . . . . . . . . 331/630 Chicago . . . . . . . . . . . . . . 312/773 Chicago Heights . . . . . . . . . . . .708 Des Plaines . . . . . . . . . . . . 224/847 Mount Vernon . . . . . . . . . . . . . .618 Peoria . . . . . . . . . . . . . . . . . . . .309 Rockford . . . . . . . . . . . . . . 779/815 Springfield . . . . . . . . . . . . . . . . .217 INDIANA (IN) Evansville. . . . . . . . . . . . . . 812/930 Ft. Wayne . . . . . . . . . . . . . . . . .260 Gary. . . . . . . . . . . . . . . . . . . . . .219 Indianapolis . . . . . . . . . . . . 317/463 Lafayette . . . . . . . . . . . . . . . . . .765 South Bend . . . . . . . . . . . . . . . .574 IOWA (IA) Cedar Rapids . . . . . . . . . . . . . .319 Council Bluffs . . . . . . . . . . . . . .712 Des Moines . . . . . . . . . . . . . . . .515 Dubuque . . . . . . . . . . . . . . . . . .563 Oskaloosa . . . . . . . . . . . . . . . . .641 KANSAS (KS) Dodge City . . . . . . . . . . . . . . . .620 Kansas City . . . . . . . . . . . . . . . .913 Topeka. . . . . . . . . . . . . . . . . . . .785 Wichita. . . . . . . . . . . . . . . . . . . .316 KENTUCKY (KY) Bowling Green. . . . . . . . . . 270/364 Lexington. . . . . . . . . . . . . . . . . .859 Louisville . . . . . . . . . . . . . . . . . .502 Pikeville . . . . . . . . . . . . . . . . . . .606 LOUISIANA (LA) Baton Rouge . . . . . . . . . . . . . . .225 Covington . . . . . . . . . . . . . . . . .985 Lake Charles . . . . . . . . . . . . . . .337 New Orleans . . . . . . . . . . . . . . .504 Shreveport. . . . . . . . . . . . . . . . .318 MAINE (ME) All areas. . . . . . . . . . . . . . . . . . .207 MARYLAND (MD) Annapolis. . . . . . . . . . 410/443/667 Baltimore . . . . . . . . . . 410/443/667 Frederick . . . . . . . . . . . . . . 240/301 MASSACHUSETTS (MA) Boston. . . . . . . . . . . . . . . . 617/857 Fitchburg . . . . . . . . . . . . . . 351/978 Pittsfield. . . . . . . . . . . . . . . . . . .413 Saugus . . . . . . . . . . . . . . . 339/781 Worcester . . . . . . . . . . . . . 508/774 MICHIGAN (MI) Ann Arbor . . . . . . . . . . . . . . . . .734 Detroit . . . . . . . . . . . . . . . . . . . .313 Flint . . . . . . . . . . . . . . . . . . . . . .810 Grand Rapids . . . . . . . . . . . . . .616 Kalamazoo. . . . . . . . . . . . . . . . .269 Lansing . . . . . . . . . . . . . . . . . . .517 Marquette . . . . . . . . . . . . . . . . .906 Saginaw. . . . . . . . . . . . . . . . . . .989 Traverse City . . . . . . . . . . . . . . .231 Troy . . . . . . . . . . . . . . . . . . 248/947 Warren. . . . . . . . . . . . . . . . . . . .586 MINNESOTA (MN) Duluth . . . . . . . . . . . . . . . . . . . .218 Minneapolis . . . . . . . . . . . . . . . .612 Rochester . . . . . . . . . . . . . . . . .507 Saint Cloud . . . . . . . . . . . . . . . .320 Saint Paul . . . . . . . . . . . . . . . . .651 MISSISSIPPI (MS) Biloxi . . . . . . . . . . . . . . . . . . . . .228 Jackson . . . . . . . . . . . . . . . 601/769 Tupelo . . . . . . . . . . . . . . . . . . . .662 MISSOURI (MO) Jefferson City . . . . . . . . . . . . . .573 Kansas City . . . . . . . . . . . . . . . .816 Saint Louis. . . . . . . . . . . . . 314/636 Sedalia. . . . . . . . . . . . . . . . . . . .660 Springfield . . . . . . . . . . . . . . . . .417 Union . . . . . . . . . . . . . . . . . . . . .636 MONTANA (MT) All areas. . . . . . . . . . . . . . . . . . .406 NEBRASKA (NE) Lincoln. . . . . . . . . . . . . . . . 402/531 North Platte . . . . . . . . . . . . . . . .308 Omaha. . . . . . . . . . . . . . . . 402/531

NEVADA (NV) Carson City . . . . . . . . . . . . . . . 775 Las Vegas . . . . . . . . . . . . . 702/725 Reno . . . . . . . . . . . . . . . . . . . . 775 NEW HAMPSHIRE (NH) All areas. . . . . . . . . . . . . . . . . . 603 NEW JERSEY (NJ) Jersey City. . . . . . . . . . . . . 201/551 New Brunswick . . . . . . . . . 732/848 Plainfield . . . . . . . . . . . . . . . . . 908 Summit . . . . . . . . . . . . . . . . . . 908 Trenton . . . . . . . . . . . . . . . . . . 609 Vineland. . . . . . . . . . . . . . . . . . 856 NEW MEXICO (NM) Albuquerque . . . . . . . . . . . . . . 505 Las Cruces . . . . . . . . . . . . . . . 575 Santa Fe . . . . . . . . . . . . . . . . . 505 NEW YORK (NY) Albany . . . . . . . . . . . . . . . . 518/838 Buffalo . . . . . . . . . . . . . . . . . . . 716 Elmira. . . . . . . . . . . . . . . . . . . . 607 Long Island City .347/718/917/929 New York City . . . . . . 212/332/347/ 646/718/917/929 Poughkeepsie . . . . . . . . . . . . . 845 Rochester . . . . . . . . . . . . . . . . 585 Syracuse . . . . . . . . . . . . . . 315/680 White Plains. . . . . . . . . . . . . . . 914 NORTH CAROLINA (NC) Asheville . . . . . . . . . . . . . . . . . 828 Charlotte . . . . . . . . . . . . . . 704/980 Raleigh. . . . . . . . . . . . . . . . 919/984 Wilmington. . . . . . . . . . . . . . . . 910 Winston Salem . . . . . . . . . 336/743 NORTH DAKOTA (ND) All areas. . . . . . . . . . . . . . . . . . 701 OHIO (OH) Akron . . . . . . . . . . . . . . . . . 234/330 Cincinnati. . . . . . . . . . . . . . . . . 513 Cleveland. . . . . . . . . . . . . . . . . 216 Columbus . . . . . . . . . . . . . 380/614 Dayton . . . . . . . . . . . . . . . . . . . 937 Elyria . . . . . . . . . . . . . . . . . . . . 440 Lima. . . . . . . . . . . . . . . . . . 419/567 Marion . . . . . . . . . . . . . . . . 220/740 OKLAHOMA (OK) Enid . . . . . . . . . . . . . . . . . . . . . 580 Oklahoma City. . . . . . . . . . . . . 405 Tulsa . . . . . . . . . . . . . . . . . 539/918 OREGON (OR) Eugene . . . . . . . . . . . . . . . 458/541 Portland. . . . . . . . . . . . . . . 503/971 Tillamook . . . . . . . . . . . . . . 503/971 PENNSYLVANIA (PA) Erie . . . . . . . . . . . . . . . . . . . . . 814 Harrisburg . . . . . . . . . . . . . 223/717 New Castle . . . . . . . . . . . . 724/878 Philadelphia. . . . . . . . 215/267/445 Pittsburgh . . . . . . . . . . . . . 412/878 Reading . . . . . . . . . . . . . . . 484/610 Scranton . . . . . . . . . . . . . . 272/570 RHODE ISLAND (RI) All areas. . . . . . . . . . . . . . . . . . 401 SOUTH CAROLINA (SC) Charleston . . . . . . . . . . . . . 843/854 Columbia . . . . . . . . . . . . . . . . . 803 Greenville. . . . . . . . . . . . . . . . . 864 SOUTH DAKOTA (SD) All areas. . . . . . . . . . . . . . . . . . 605 TENNESSEE (TN) Chattanooga . . . . . . . . . . . . . . 423 Cookeville . . . . . . . . . . . . . . . . 931 Jackson . . . . . . . . . . . . . . . . . . 731 Knoxville . . . . . . . . . . . . . . . . . 865 Memphis . . . . . . . . . . . . . . . . . 901 Nashville . . . . . . . . . . . . . . 615/629 TEXAS (TX) Abilene. . . . . . . . . . . . . . . . . . . 325 Amarillo . . . . . . . . . . . . . . . . . . 806 Austin. . . . . . . . . . . . . . . . . 512/737 Brownsville . . . . . . . . . . . . . . . 956 Corpus Christi . . . . . . . . . . . . . 361 Dallas. . . . . . . . . . . . . 214/469/972 El Paso . . . . . . . . . . . . . . . . . . 915 Fort Worth . . . . . . . . . . . . . 682/817

ALABAMA (AL) Birmingham . . . . . . . . . . . . . . . 205 Huntsville. . . . . . . . . . . . . . . . . 256 Mobile . . . . . . . . . . . . . . . . . . . 251 Montgomery . . . . . . . . . . . . . . 334 ALASKA (AK) All areas. . . . . . . . . . . . . . . . . . 907 ARIZONA (AZ) Buckeye. . . . . . . . . . . . . . . . . . 623 Chandler . . . . . . . . . . . . . . . . . 480 Flagstaff. . . . . . . . . . . . . . . . . . 928 Phoenix . . . . . . . . . . . . . . . . . . 602 Tucson. . . . . . . . . . . . . . . . . . . 520 ARKANSAS (AR) Fort Smith . . . . . . . . . . . . . . . . 479 Little Rock . . . . . . . . . . . . . . . . 501 Texarkana . . . . . . . . . . . . . . . . 870 CALIFORNIA (CA) Anaheim. . . . . . . . . . . . . . . 657/714 Bakersfield. . . . . . . . . . . . . . . . 661 Fresno . . . . . . . . . . . . . . . . . . . 559 Hollywood . . . . . . . . . . . . . 213/323 Irvine . . . . . . . . . . . . . . . . . . . . 949 Long Beach . . . . . . . . . . . . . . 562 Los Angeles. . . . . . . . . . . . 213/323 Oakland . . . . . . . . . . . . . . . . . . 510 Palo Alto . . . . . . . . . . . . . . . . . 650 Pasadena. . . . . . . . . . . . . . . . . 626 Pleasanton. . . . . . . . . . . . . . . . 925 Pomona . . . . . . . . . . . . . . . . . . 909 Redding. . . . . . . . . . . . . . . . . . 530 Ridgecrest . . . . . . . . . . . . . 442/760 Sacramento. . . . . . . . . . . . 279/916 Salinas. . . . . . . . . . . . . . . . . . . 831 San Diego . . . . . . . . . . . . . . . . 619 San Fernando . . . . . . . . . . 747/818 San Francisco . . . . . . . . . . 415/628 San Jose . . . . . . . . . . . . . . 408/669 San Luis Obispo . . . . . . . . . . . 805 Santa Monica . . . . . . . . . . 310/424 Santa Rosa . . . . . . . . . . . . . . . 707 Solana Beach . . . . . . . . . . 619/858 Stockton . . . . . . . . . . . . . . . . . 209 COLORADO (CO) Denver . . . . . . . . . . . . . . . . 303/720 Grand Junction . . . . . . . . . . . . 970 Pueblo . . . . . . . . . . . . . . . . . . . 719 CONNECTICUT (CT) Bridgeport . . . . . . . . . . . . . 203/475 Hartford . . . . . . . . . . . . . . . 860/959 DELAWARE (DE) All areas. . . . . . . . . . . . . . . . . . 302 DISTRICT OF COLUMBIA (DC) All areas. . . . . . . . . . . . . . . . . . 202 FLORIDA (FL) Avon Park . . . . . . . . . . . . . . . . 863 Clearwater . . . . . . . . . . . . . . . . 727 Daytona Beach . . . . . . . . . . . . 386 Ft. Lauderdale . . . . . . . . . . 754/954 Ft. Myers . . . . . . . . . . . . . . . . . 239 Gainesville . . . . . . . . . . . . . . . . 352 Jacksonville. . . . . . . . . . . . . . . 904 Key West . . . . . . . . . . . . . . 305/786 Miami. . . . . . . . . . . . . . . . . 305/786 Orlando . . . . . . . . . . . . . . . 321/407 Sarasota . . . . . . . . . . . . . . . . . 941 Tallahassee . . . . . . . . . . . . . . . 850 Tampa . . . . . . . . . . . . . . . . . . . 813 Vero Beach . . . . . . . . . . . . . . . 772 West Palm Beach . . . . . . . . . . 561 GEORGIA (GA) Albany . . . . . . . . . . . . . . . . . . . 229 Atlanta . . . . . . . . . . . . 404/678/770 Augusta . . . . . . . . . . . . . . . 706/762 Macon . . . . . . . . . . . . . . . . . . . 478 Marietta . . . . . . . . . . . . . . . 678/770 Savannah. . . . . . . . . . . . . . . . . 912 HAWAII (HI) All areas. . . . . . . . . . . . . . . . . . 808 IDAHO (ID) All areas. . . . . . . . . . . . . . . 208/986

Galveston . . . . . . . . . . . . . . . . 409 Houston. . . . . . . .281/346/713/832 Lufkin. . . . . . . . . . . . . . . . . . . . 936 Nacogdoches . . . . . . . . . . . . . 936 San Antonio. . . . . . . . . . . . 210/726 Tyler. . . . . . . . . . . . . . . . . . . . . 903 Waco . . . . . . . . . . . . . . . . . . . . 254 Wharton. . . . . . . . . . . . . . . . . . 979 Wichita Falls . . . . . . . . . . . . . . 940 UTAH (UT) Richfield. . . . . . . . . . . . . . . . . . 435 Salt Lake City . . . . . . . . . . 385/801 VERMONT (VT) All areas. . . . . . . . . . . . . . . . . . 802 VIRGINIA (VA) Abingdon. . . . . . . . . . . . . . . . . 276 Alexandria . . . . . . . . . . . . . 571/703 Charlottesville . . . . . . . . . . . . . 434 Harrisonburg . . . . . . . . . . . . . . 540 Norfolk. . . . . . . . . . . . . . . . . . . 757 Richmond . . . . . . . . . . . . . . . . 804 WASHINGTON (WA) Bellevue. . . . . . . . . . . . . . . . . . 425 Olympia . . . . . . . . . . . . . . . 360/564 Seattle . . . . . . . . . . . . . . . . . . . 206 Spokane . . . . . . . . . . . . . . . . . 509 Tacoma . . . . . . . . . . . . . . . . . . 253 WEST VIRGINIA (WV) All areas. . . . . . . . . . . . . . . 304/681 WISCONSIN (WI) Eau Claire . . . . . . . . . . . . . . . . 715 Green Bay . . . . . . . . . . . . . . . . 920 Madison. . . . . . . . . . . . . . . . . . 608 Milwaukee . . . . . . . . . . . . . . . . 414 Racine . . . . . . . . . . . . . . . . . . . 262 WYOMING (WY) All areas. . . . . . . . . . . . . . . . . . 307 Vancouver . . . . . . . . . 236/604/778 Victoria. . . . . . . . . . . . 236/250/778 MANITOBA All areas. . . . . . . . . . . . . . . 204/431 NEW BRUNSWICK All areas. . . . . . . . . . . . . . . . . . 506 NEWFOUNDLAND All areas. . . . . . . . . . . . . . . . . . 709 NORTHWEST TERRITORY All areas. . . . . . . . . . . . . . . . . . 867 NOVA SCOTIA All areas. . . . . . . . . . . . . . . . . . 902 NUNAVUT All areas. . . . . . . . . . . . . . . . . . 867 ONTARIO London . . . . . . . . . . . 226/519/548 Ottawa. . . . . . . . . . . . . . . . 343/613 Sault Ste. Marie. . . . . . . . . 249/705 Thunder Bay . . . . . . . . . . . . . . 807 Toronto . . . . . . . . . . . 416/437/647 PRINCE EDWARD ISLAND All areas. . . . . . . . . . . . . . . 782/902 QUEBEC Montreal . . . . . . . . . . . . . . 438/514 Quebec City . . . . . . . . . . . 418/581 SASKATCHEWAN All areas. . . . . . . . . . . . . . . . . . 639 YUKON All areas. . . . . . . . . . . . . . . 405/867 CANADA ALBERTA Calgary . . . . . . . . . . . . . . . 403/587 Edmonton . . . . . . . . . . . . . . . . 780 BRITISH COLUMBIA

PUERTO RICO All areas. . . . . . . . . . . . . . . 787/939

VIRGIN ISLANDS All areas. . . . . . . . . . . . . . . . . . 340

6

Area Codes & Time Zones

7

800 Numbers

Scheduled Airlines American Airlines . . . . . . . . . . . . 800 433-7300 Delta Airlines . . . . . . . . . . . . . . . . 800 221-1212 Southwest Airlines. . . . . . . . . . . 800 I-FLY-SWA United Airlines . . . . . . . . . . . . . . . 800 864-8331

Car Rentals Alamo Rent-A-Car. . . . . . . . . . . . 800 732-3232 Amtrak. . . . . . . . . . . . . . . . . . . . . 800 872-7245 Avis Rent-A-Car Domestic Reservations. . . . . . . 800 722-1333 Budget. . . . . . . . . . . . . . . . . . . . . 800 527-0700 Enterprise Rent-A-Car. . . . . . . . . 800 325-8007 Hertz Rent-A-Car . . . . . . . . . . . . 800 654-3131 Payless Car Rental System Inc. . 800 237-2804 Rent-A-Wreck . . . . . . . . . . . . . . . 800 421-7253 Thrifty Car Rental . . . . . . . . . . . . 800 367-2277 U-Save Auto Rental . . . . . . . . . . 800 438-2300 Hotels, Motels & Resorts Adams Mark Hotels . . . . . . . . . . 800 444-2326 Days Inn Of America Reservations . . . . . . . . 800 329-7466 Econo Lodges International . . . . 877 424-6423 Embassy Suites Reservations Center . . . . . . . . . 800 462-6284 Hampton Inns Inc . . . . . . . . . . . . 800 426-7866 Hilton Reservation Service . . . . . 800 445-8667 Holiday Inn Worldwide . . . . . . . . 800 465-4329 Hyatt Hotels & Resorts . . . . . . . . 888 591-1234 La Quinta Motor Inn . . . . . . . . . . 800 531-5900 Marriott Corp Reservations. . . . . 800 228-9290 Ramada Inn Hotels/ Renaissance Hotels . . . . . . . . . 800 272-6232 Ramada Worldwide. . . . . . . . . . . 800 228-2828 Red Roof Inn Reservations . . . . . 866 686-4355 Rodeway Inns . . . . . . . . . . . . . . . 877 424-6423 Super 8 Motel Reservations . . . . 800 800-8000 Westin Hotels & Resorts . . . . . . . 800 228-3000 Hotlines 800 Cocaine Information. . . . . . 866-96-SOBER Alcohol 24-Hour Help Line . . . . . 800 252-6465 American Cancer Society . . . . . . 800 227-2345 Center for Disease Control . . . . . 800 232-4636 Child Find . . . . . . . . . . . . . . . . . . 800 292-9688 Or . . . . . . . . . . . . . . . . . . . . . . . 800 426-5678 Childhelp National Child Abuse Hotline . . . . . . . . . 800 422-4453 Crime Stoppers . . . . . . . . . . . . . . 800 245-0009 Missing Children Help Center. . . 800 872-5437 National Runaway Switchboard Hotline . . . . . . . . . 800 621-4000 Poison Control Center . . . . . . . . 800 222-1222

Air Freight & Package Express Service

Amtrak Package Express . . . . . . 800 368-8725 DHL Worldwide Express . . . . . . . 800 225-5345 Federal Express Customer Service . . . . . . . . . . . 800 463-3339 United Parcel Service . . . . . . . . . 800 742-5877

8

Testing Customer-Owned Equipment

Follow these steps to test your telephone equipment. 1. See that all cords are firmly plugged in. 2. See that all handsets are in place. 3. If you cannot make outgoing calls, unplug all of your phones, answering machines, etc. at various jacks, test each phone individually by plugging it in and making a test call to a friend or neighbor. Continue until you find the phone that doesn’t work. You may also try to use your phone(s) at a friend’s or neighbor’s house. If an individual phone does not work at any of your jacks or your neighbor’s jacks, the trouble is probably that phone. If all the phones work at your neighbor’s jack but not your own, the trouble is probably in your inside wiring or outside cable. 4. If you have difficulty receiving calls, follow the steps above, but have someone try to return your call.

SECOND, LIFT OUTER COVER STRAIGHT UP

2

JACK AND PATCH CORD FOR SECOND PHONE LINE, ON UNITS SO EQUIPPED.

FIRST, LOOSEN SCREW

1

Network Interface Device If your building is equipped with a network inter- face device (see diagram), you will be able to determine whether a problem is in your inside wiring or in the wiring outside your home/business. Testing: Remove existing plug by pressing retainer clip and gently pulling forward on plug. Plug your phone directly into the network interface. If phone operates, fault is in your inside wiring. If phone does not operate, your telephone com- pany’s outside wiring needs repair. CAUTION: Disconnect plug from network interface during installation and repair of wiring. Call your telephone company REPAIR SER- VICE for assistance. Repair service numbers are listed on the inside front cover.

As always, the telephone company is responsible for repairs to outside cable. Notify our repair/trouble line. However, to avoid unnecessary service charges, be sure to

check your equipment first before reporting a service difficulty to us.

Testing Customer-Owned Equipment To Avoid a Service Charge

If you own your own telephone or other related equipment and experience trouble with your telephone service, take the steps shown below to try to isolate the difficulty before you call us to report trouble.

9

Testing Customer-Owned Equipment

3. Strip cable jacket back 1-3/4 inches. Remove 3/8 inch of insulation from individual wires. Pass wire between legs of hinge. 4. Loosen four screws – DO NOT REMOVE. Match wire to color coded screws. Loop wire clock- wise between washers. Tighten screws securely. ALTERNATE WIRE COLORS: Blue/White to Red Blue to Green Orange to Yellow Orange/White to Black 5. Route wires neatly. Close net- work interface cover; press until cover clicks closed. Testing: Open cover and plug a working telephone into jack. Normal opera- tion shows telephone line is work- ing properly. If phone does not operate, close cover and notify repair service. Customer Lock: A #10 Master padlock, or equivalent, may be installed on the network interface for security.

Caution: To avoid electrical shock hazard when servicing telephone wiring, open cover of network inter- face to break electrical connection to wiring. Terminal Access: Locate proper network interface and open cover by depressing latch as shown. Open cover fully. Wiring: 1. Use a sharp pencil to puncture a small hole through the center of the grommet located in the bottom right of the housing. 2. Pull wire through hole in grommet. Route wire to proper network interface.

Lock Hasp

Cover Latch

Test Jack

T

OPEN

R

Colored Screws

10

Custom Calling Instructions (for customer leasing these optional services)

Call Waiting If you have an incoming call while you’re already on the line, the call waiting feature will alert you. You may then put the first party on hold while you answer your second call. It will greatly reduce missed calls due to a busy phone! Here’s how your Call Waiting feature alerts you: 1. A beep tone tells you another call is waiting. Only you hear this tone. 2. Another reminder tone will be heard 10 seconds later if the waiting call remains unanswered. 3. The second caller hears the normal ringing tone only. To answer the second call: 1. Depress the switchhook/plunger for about one second to place your first call on hold. 2. You will automatically be connected with the sec- ond caller. To alternate between calls: 1. By depressing the switchhook/plunger for about one second, you may alternate between calls. 2. Each conversation is private and cannot be heard by the other caller. To terminate either call: 1. Simply hang up. 2. Your telephone will then ring. When you answer it, you’ll be connected with the other caller. If you have the Call Waiting option, make sure you answer all calls you receive as the party reaching you on a Call Waiting basis will not get a line busy condi- tion. The calling party will hear a call ringing indication. Cancel Call Waiting Lets you cancel your call waiting service on a per- call basis. Now, when you have a call that you don’t want inter- rupted, you can prevent a second call from breaking into your line if you subscribe to Call Waiting. To can- cel Call Waiting, simply dial an access code prior to placing your call. If you have 3-Way Calling, you can cancel Call Waiting during a call. In either case, the cancel request stays in effect for the duration of the call. An incoming call will now receive a busy signal. This feature is especially helpful if you use a computer to send or receive data transmissions through your phone line. To cancel Call Waiting before calling: 1. Pick up the handset and listen for the dial tone.

To cancel Call Waiting during a call: *You must have 3-Way Calling to do this*

1. Place your current call on hold by pressing the switchhook for one second (or press the “flash” or “link” button if your phone has one). 2. Listen for the dial tone.

*

7 PRS

0

3.

Press *70 and listen for two

“beeps.” 4. Return to your call by pressing the switchhook for one second (or press the “flash” or “link” button). When you disconnect your call, Call Waiting is reactivated. Call Forwarding This feature means your phone can transfer incoming calls to another number of your choice. Call Forwarding is great for the businessperson who wants to answer after hours business calls at home, or for anyone who doesn’t want to miss an important call. To forward your calls: 1. Lift the receiver and listen for the dial tone. Press *72. 3. Now, dial the number where you wish your calls forwarded. (Speed Calling codes may be used if you also have this feature). 4. When someone answers at the forwarded number, Call Forwarding is put into effect. If there’s no answer, or the line is busy, hang up and repeat the previous steps. If you do this within two minutes, you’ll hear two beeps meaning your call for- warding feature is in effect. Once you’ve activated Call Forwarding, the phone will make one short ring each time a call is forwarded. However, you can still make out-going calls from this phone. If you wish to change the number your calls are being transferred to, just discontinue the first (see below), and redirect your calls using the above steps. To discontinue Call Forwarding: 1. Lift the receiver and listen for the dial tone. Press *73. 3. Listen for two beeps. Call Forwarding is now dis- continued. ABOVE SERVICES MAY NOT BE AVAILABLE IN ALL AREAS. PLEASE CONTACT YOUR BUSINESS OFFICE. * 7 PRS 3 DEF * 7 PRS 2 ABC 2. 2.

*

7 PRS

0

2.

Press *70, and listen for the

special dial tone. 3. Dial the number you wish to call. When you dis- connect your call, Call Waiting is automatically reactivated.

11

Custom Calling Instructions (for customer leasing these optional services)

Three-Way Calling This feature lets you turn an everyday two-way phone call into a three-way conversation. It’s easy! To add a third party: 1. First, to hold your existing call, depress the switch- hook/plunger for about a second. 2. Then dial the third number (Speed Calling codes may be used if you also have this feature). 3. When the third party answers, you may talk privately before completing your three-way connection. 4. With your third party on the line, depress the switch- hook/plunger for a second to add the holding party. Your three-way call is now in effect. If for some reason the call to the third party is not com- pleted, depress the switchhook/plunger twice to get back to your held party. To disconnect the third party: 1. Depress the switchhook/plunger for about a second. You will now have only the original party on the line. To disconnect completely: 1. Simply hang up. 2. If either of the other two parties hangs up, you can continue to talk to the one remaining. Speed Calling 8 Now you can call up to 8 of your most frequently dialed numbers just by dialing a one-digit code. This includes long-distance DDD numbers. To establish your Speed Calling list: 1. Lift the receiver and listen for the dial tone. 3. Then depress the # button. (With rotary dial phones, skip this step and allow a 4-second pause). 4. Again, listen for the dial tone. 5. Dial one of the 8 one-digit access code numbers (2-9). 6. Then dial the number you wish to speed code. (For long distance entries, dial “1” and the area code before the number). Then depress the # button. (With rotary dial phone, skip this step and allow a 4-second pause). 8. Listen for confirmation tone to indicate your Speed Calling number is established. At any time you may repeat this process for each number you wish to speed code, assigning each a different code number. # 7. * 7 PRS 4 GHI # 2. Press *74.

To use your Speed Calling feature: 1. Lift the receiver and listen for the dial tone. 2. Dial the appropriate one-digit access number (2-9). button. Push the # button. (With rotary dial phones, skip this step and allow a 4-second pause for your number to be connected). To change your Speed Calling list: 1. Simply follow the same steps for establishing your list. A new number automatically cancels out the corre- sponding existing number. Speed Calling 30 (Excluding Goodman, Lanagan, Seneca & Tiff City exchanges) To program or change your Speed Calling 30 list: 1. Lift the handset and listen for the dial tone. # 3. 3. Listen for the dial tone. 4. Dial one of the 30 two-digit speed codes (20-49). 5. Then, dial the number you wish to speed call. (For long distance entries, remember to enter the 1 and the area code). this step and wait four seconds). 7. Listen for the two “beeps” which indicate that your number has been entered, and hang up. You can now continue entering the other numbers on your list by repeating the above procedure. To use your Speed Calling 30 feature: 1. Lift the handset and listen for the dial tone. 2. Dial the appropriate two-digit speed code (20 through 49). # 6. Press the # button (on rotary dial phones, omit * 7 PRS 5 JKL 2. Dial *75 (on rotary dial phones, dial 75 and wait four seconds).

#

3.

Press the # button (on rotary dial phones, omit

this step and wait four seconds). 4. Your call will now be dialed automatically.

12

Custom Calling Instructions (for customer leasing these optional services)

Automatic Recall Redials your last caller even if you couldn’t answer in time. Automatic Recall is an incoming call management feature that enables you to return a call to the party that last called or attempted to call you. Example: If you hear the tele- phone ringing, but are unable to answer the call before it stops ringing, activate Automatic Recall to return the call. To activate Automatic Recall: 1. Pick up the handset and listen for the dial tone -or- 2. If you were already on the phone and ignored a Call Waiting tone, depress the switchhook and release quickly. Press *69. On a rotary phone, dial 1169. The number of the calling party will be announced along with the date and time of the call. You will be instructed to either dial “1” to return the call, or hang up. If the line is busy: 1. Hang up. Your phone will keep trying the line for up to 30 minutes. 2. A special callback ring alerts you if the line become free. 3. Pick up the handset to automatically place the call. To cancel: ment. Hang up. Automatic Recall will not call a number back that has been “blocked.” Automatic Call Back Keeps redialing busy numbers and tells you when the line is free. Automatic Call Back is an outgoing call management feature which will enable the subscriber to have the system redial the last number called from his/her station. This will apply regardless of whether the original call was answered, unanswered, or encountered a busy tone. The system will monitor the calling and called lines and will attempt to connect the call for up to 30 minutes. The activation of this feature can be canceled by the customer when desired. How to use: 1. When you hear a busy signal, depress the “switch- hook” and release quickly. Listen for a special dial tone. 2. If you’ve already hung up, pick up the handset and listen for a normal dial tone. 1166. 4. If the line is still busy, hang up. Your phone will check the number for up to 30 minutes. 5. A special call back ring alerts you if the line becomes free (some phones ring normally). 6. Pick up the handset to automatically place the call. * 6 MNO 9 WXY * 8 TUV 9 WXY * 6 MNO 6 MNO 3. 1. Press *89. Listen for the announce- 3. Press *66. On a rotary phone dial

To cancel: 1. Depress the switchhook and release. Listen for a spe- cial dial tone. 2. If you’ve already hung up, lift the handset and listen for a normal dial tone. 1186. 4. Listen for a confirmation tone or an announcement. Hang up. Calling Number Delivery Lets you see the number calling before you answer the phone. Calling Number Delivery, also called Caller ID, is an optional service which enables you to view the telephone number of a caller on a specially equipped telephone. The caller’s number is displayed after the first ring. Most equipment is capable of storing, for review, the telephone number of several callers, and the time and date that they called or attempted to call. How to use: 1. When you receive a call, wait until your telephone completes the first ringing signal. The telephone number of the person calling you will automatically appear on your telephone display screen. If the Calling Name/Number Delivery is available, and you subscribe to that option, the direc- tory name will also appear. 3. If you choose to answer the call, the number will remain on the screen until you or the caller hangs up. If your Caller ID equipment has storage capability, the number will be stored for future review. Calling Name/Number Delivery (Calling Name not available in Anderson, Jane & Pineville.) Lets you see who’s calling before you answer the phone. Calling Name/Number Delivery will enable the customer to receive the calling name/number on incoming calls. The name/number will be delivered to the called party’s cus- tomer premises equipment (CPE) in the interval between the first and second ring. The calling name/number will remain for the duration of the call and can be viewed from the display on the CPE. How to use: 1. When you receive a call, wait until your telephone completes the first ringing signal. The telephone number calling you – and the name associated with that number in the telephone company records – will automatically appear on your display screen. 3. If you choose to answer the call, the name and number will remain on the screen until you or the caller hangs up. * 8 TUV 6 MNO K. Phillips 312-555-2167 K. Phillips 312-555-2167 3. Press *86. On a rotary phone, dial 2. 2.

13

Custom Calling Instructions (for customer leasing these optional services)

Calling Name/Number Delivery cont. Note: • The “switchhook” is the round, flat, or square button you push to hang up the phone. • The class features listed presently do not function on a long distance call. • The Calling Name/Number Delivery or Calling Number Delivery requires subscription to these services and the purchase or lease of a display telephone and/or an add-on display unit. Anonymous Call Rejection (Activate dial *77, deactivate dial *87) This feature allows subscribers with or without Calling Number Delivery and/or Calling Name Delivery to reject calls for which the caller has intentionally blocked calling name/number display information. Per Line Blocking Prevents your phone number from being displayed to the person receiving your call. Calling Number Delivery Blocking suppresses your direc- tory number (DN) delivery so that parties with calling number delivery will not receive that information. If you have “blocked” your number, the called party’s display will show a “PRIVATE” message. Per Call Blocking capability is on your line, unless you have requested per line blocking (with this option, your directory number is always blocked unless you unblock for any individual call). With Per Call Blocking, your direc- tory number will be displayed unless you dial the blocking code before making each call. To block your number from being displayed: 1. Pick up the handset and listen for the dial tone. 4. The person you’ve called will not be able to see your number displayed on their telephone display screen. Instead a “private” message, or “P” will be displayed. Note: • You must dial *82 before each call you wish to block. Otherwise, your phone number will be released to the person receiving your call. • There is no monthly charge or per-use charge for Calling Number Delivery Blocking; however, should you wish to change from Per Call Blocking (normal- ly not blocked…the standard option) to Per Line Blocking (normally blocked), or vice versa, after 90 days of service establishment, a service order charge will apply. * 8 TUV 2 ABC PRIVATE 2. Press *82. On a rotary phone dial 1182. 3. Dial the number you’re calling as usual.

Per Call Blocking Prevents your phone number from being displayed to the person receiving your call. Calling Number Delivery Blocking suppresses your direc- tory number delivery so that parties with Calling Number Delivery will not receive that information. If your number is “blocked,” the called party’s display will show a “private” message. To block your number for display to a called party: 1. Pick up the handset and listen for the dial tone. 4. The people you’ve called will not be able to see your number displayed on their telephone display screen. When you hang up and place another call, your num- ber will again be displayed unless you use the blocking code before dialing. Note: • You must dial *67 before each call you wish to block. Otherwise, your phone number will be released to the person receiving your call. • There is no monthly charge or per-use charge for Calling Number Delivery Blocking. Call Forward Busy When your line is busy, you can be sure your callers can reach someone else. How it works: Whenever you’re on the phone, you can be sure your callers can talk with someone else or can leave a message for you. Easily turn it on or off, or change the forwarding number – anytime. To “turn on” the service: 1. Lift the handset and listen for the dial tone. 4. Dial the number where you want your calls forwarded. 5. When the phone is answered, your Call Forward Busy is in effect. If the line is busy or there’s no answer: 1. Hang up. 2. Within two minutes, repeat steps 1-4 above. You’ll hear a confirmation tone to let you know your Call Forward Busy is now working. To “turn off” the service: 1. Lift the handset and listen for the dial tone. * 6 MNO 7 PRS * 9 WXY 0 2. Press *67. On a rotary phone dial 1167. 3. Dial the number you’re calling as usual. 2. Press *90. (On a rotary phone, dial 1190.) 3. Listen for the dial tone.

9 WXY

*

1

2.

Press *91. (On a rotary phone, dial

1191.) 3. Listen for the confirmation tone, and then hang up. Your Call Forward Busy is now “off.”

14