NEAlabama2021

Calling Features

Remote Access Call Forwarding Use a touch-tone telephone at another location to change your Call Forwarding on your telephone. How It Works: This feature allows subscriber to change Call Forwarding settings from any location (not just from your own phone). This feature must first be activated from your home or business phone. A unique PIN number must be created before it can be used. How to Activate: 1. Lift the handset and listen for the dial tone. 2. Dial *319. 3. Enter your default PIN number 0000 followed by the # key. 4. Enter your new PIN number _ _ _ _ followed by the # key. How To Use: 1. Lift the handset and listen for the dial tone. 2. Dial your access number (256-638-9998). 3. Enter your own phone number (home or business) followed by the # key . 4. Enter your current PIN number followed by the # key. 5. Enter your access code *72 to turn on call forwarding. 6. Enter the number you want calls forwarded to. 7. Listen for the confirmation tone, then hang up.

How to Cancel Remote Access Call Forwarding 1. Repeat steps 1-4 from above. 2. Enter your access code *73 to turn off Call Forwarding. 3. Listen for the confirmation tone. This will confirm that Call Forwarding has been deactivated. All calls will then ring to your phone number as they would normally. To Change PIN 1. Lift the handset and listen for the dial tone. 2. Dial *319. 3. You’ll hear “Please enter your current PIN number followed by the # key ”. 4. You’ll hear “Please enter your new four digit PIN followed by the # key ”. 5. Upon completion, you’ll hear, “Your PIN has been successful changed to _ _ _ _”. Notes: • Requires Unconditional Call Forwarding. • Once Unconditional Call Forwarding has been activated, all your calls will be directed to the num- ber designated until you change the number or cancel Unconditional Call Forwarding.

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