Marseilles, IL-2016

Custom Calling Features

We offer the latest in custom and enhanced calling features which will help to simplify your life and maximize your time. Please contact our office for specific information and package discounts which can save you even more! AUTOMATIC CALLBACK Busy numbers are automatically redialed for up to 30 minutes, freeing up your valuable time. 1. When you hear a busy signal, press & release the switchhook. 2. Press “ ★ 66” (rotary phones, dial “1166”). 3. If the line is still busy, hang up. 4. A special callback ring alerts you if the line becomes free. 5. Lift the handset to automatically place the call. AUTOMATIC RECALL Return the last call you received even if you didn’t answer it! 1. Lift the handset. 2. Press “ ★ 69” (rotary phones, dial “1169”). If the line is busy: 3. Hang up. Your phone will keep trying the line for 30 min. 4. A special callback ring alerts you if the line becomes free. 5. Lift the handset to automatically place the call. To cancel your Automatic Recall request: 1. Press “ ★ 89” (rotary phones, dial “1189”). 2. Listen for the confirmation tone or announcement. 3. Hang up. CALL FORWARD Program your calls to ring directly to another number. To turn on the service: 1. Press “ ★ 72” (rotary phones, dial “1172”; wait for dial tone). 2. Dial the number where you want your calls forwarded. 3. When the phone is answered, your Call Forward is in effect. If the line is busy, or there’s no answer: 4. Hang up. 5. Within 2 minutes, repeat steps 1-3. A confirmation tone will let you know your Call Forward is now working. To turn off the service: 1. Lift the handset and listen for dial tone. 2. Press “ ★ 73” (rotary phones, dial “1173”). 3. Listen for the confirmation tone, then hang up. To change the “forward to” number: 1. Turn off Call Forward. 2. Repeat steps 1-3 above to turn on Call Forward, entering the new “forward to” number. CALL FORWARD - BUSY When your line is busy, your callers can reach someone else or leave a message for you. To turn on the service: 1. Press “ ★ 90” (rotary phones, dial “1190”); wait for dial tone.

2. Dial the number where you want your calls forwarded. 3. When the phone is answered, your Call Forward is in effect. If the line is busy, or there’s no answer: 4. Hang up. 5. Within 2 minutes repeat steps 1-3. A confirmation tone will let you know your Call Forward Busy is now working. To turn off the service: 1. Lift the handset and listen for dial tone. 2. Press “ ★ 91” (rotary phones, dial “1191”). 3. Listen for the confirmation tone, then hang up. To change the “forward to” number: 1. Turn off Call Forward. 2. Repeat steps 1-3 above to turn on Call Forward, entering the new “forward to” number. CALL FORWARD - NO ANSWER Whenever you can’t answer, forward your calls to someone who can. To turn on the service: 1. Press “ ★ 92” (rotary phones, dial “1192”; wait for dial tone). 2. Dial the number of rings (from 2 to 9) to be allowed before the call is forwarded. 3. Dial the number where you want your calls forwarded. 4. When the phone is answered, your Call Forward No Answer is in effect. If the line is busy, or there’s no answer: 5. Hang up. 6. Within 2 minutes, repeat steps 1-4 above. A confirmation tone will let you know your Call 1. Lift the handset and listen for dial tone. 2. Press “ ★ 93” (rotary phones, dial “1193”). 3. Listen for the confirmation tone, then hang up. Your Call Forward No Answer is now “off”. To change the “forward to” number: 1. Turn off Call Forward. 2. Repeat steps 1-4 above to turn on Call Forward, entering the new “forward to” number. CALL FORWARD - REMOTE ACCESS From any location - turn on, turn off, or change your forwarding number. To access your telephone’s Call Forward Service remotely: 1. Dial the Call Forward access number provided by MTCO. 2. After the line rings, listen for the special dial tone. 3. Dial the 7-digit home or business number that has Call Forward. 4. Dial your Personal Identification Number (PIN). 5. Listen for a special tone. You’re now ready to change your Call Forward. 6. Proceed with one of the 3 Call Forward functions: Call Forward, Call Forward-Busy, or Call Forward- No Answer. Forward is now working. To turn off the service:

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