Lathrop2022

Voice Mail Guide

Voice Mail Benefits: • Answers calls even when you are on the phone. • You can check messages from any phone at any time. • No equipment to buy. • Works when the power is out. Information Mailbox $6.95 per month • One outgoing message limited to 300 seconds • Use to announce upcoming specials, events, or repeated information Primary Package $3.95 per month • 20 message maximum • 120 second maximum message length • 40 minutes maximum • 21 day new message retention • 30 day saved message retention Enhanced Package $6.95 per month • 40 message maximum • 180 second maximum message length • 90 minutes maximum • 28 day new and saved message retention • Message Reply • Message Forwarding Family Package $10.95 per month • Has all the features of the Enhanced Package, plus up to 10 mailboxes with individual greetings Associated Number $2.00 per month per number (only available with the Enhanced Package) • Allows you to have more than one telephone number routed to your Voice Mailbox Number to Access Voice Mail: 222 (if away from home, call your prefix + 0088) One of the features of Voice Mail is called “Auto-Login.” This feature connects you directly to your mailbox after you dial “222” from your phone line. You will not be prompted for your mailbox number and password. Your Voice Mail service has Auto-Login enabled. If you want the Voice Mail system to require a password to log in to your mailbox, you can disable Auto-Login. Your Voice Mail Service has a recorded greeting that your callers will hear. The following directions explain how to record your personal greeting.

In lieu of using these written instructions, the Voice Mail system attendant will guide you through the setup process. Step 1: Record Your Personal Greeting 1. Dial the Number to Access Voice Mail (222). 2. Press the * key . 3. At the Main Menu press 9 . 4. Press 1 for Greeting Options. 5. Press 4 to Record a Greeting. 6. At the tone, record your greeting. When you are finished, press the # key. 7. The prompt will then ask you if you want to: a. Press 1 to listen to your greeting (to review how it sounds). b. Press 4 to record your greeting again followed by the # key. c. Repeat these steps until your greeting is acceptable. 8. Press 2 to save the greeting. 9. Press the * key to return to the Mailbox Main Menu. Your Password has initially been set to 0000 (four zeros). It is recommended that you change your password using the directions below. Step 2: Change Your Password 1. Dial the Number to Access Voice Mail (222). 2. Press the * key . 5. Enter your new Password (1-16 digits), followed by the # key (choose a number you will remember). 6. Re-enter your password, followed by the # key. 7. Hang up. 8. Record your new Password on top of this page for future reference. You have now personalized your greeting and password. You may change these at any time. When you lift your phone’s receiver and hear a stutter dial tone, you have a voice message. Refer to the following steps to listen to your messages. 3. At the Main Menu press 9 . 4. At the Setup Menu, press 2 .

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