Lathrop, MO-2015

Enhanced Features

Call Trace Identify harassing callers through the phone company. How it works: When you receive a harassing call, you can dial a simple code to trace the source of that call. How to use: 1. When you get a nuisance call, press and quickly release the “switchhook.” Listen for a special dial tone. 2. If you’ve already hung up, just lift the handset again and listen for a normal dial tone. 3. Press *57 . 4. Listen for a recorded announcement. You will hear “This is your call tracing service, to trace the last call received, dial “1.” If you dial “1,” a recorded announcement will tell you that the last incoming call has been traced. If the incoming call originated from a location that is not served by the CLASS NETWORK, you will hear a recorded announcement indicating the last incoming call could not be traced. 5. Hang up. 6. If the recorded announcement indicated that the last incoming call was traced, a phone company representative will provide that number to the proper law enforcement agency upon request after you sign an authorization form (available from the business office.) LTC Networks will not give the calling number information to you. You will be charged $10 when the call trace information is given to the proper law enforcement agency. An additional $90 charge will apply if LTC Networks processes a call trace during non- business hours. If you have any questions concerning Call Trace, please call your LTC Networks business office.

Notes: • The “switchhook” is the button the handset pushes down when you hang up the phone. Some phones have a Link or Flash key you can press instead. • Call Trace must be used immediately after you hang up on the call you want traced. If you get another call, or hear a Call Waiting tone first, you will trace the wrong call. Call Waiting You’ll know when another caller is trying to reach you. $2.50/month. How it works: You can use your phone without missing other calls. A special tone alerts you to a waiting call; the person calling you hears normal ringing. To answer a waiting call: 1. When you’re on the phone, a special tone tells you a second call is waiting. 2. Simply press and quickly release the “switchhook” on your phone. Your first caller is automatically placed on hold, while you’re connected with the second caller. If you choose not to answer the incoming call: 1. You’ll hear a special tone to remind you of the waiting call.

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