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As part of the membership advantage of NCTC, all cooperative members can call within their own county toll-free. This program, which is part of a state-wide County-Wide Calling Program, allows many of our subscribers to make toll-free calls to areas within their county where they conduct a lot of business. However, you must still dial a “1” for calls within these counties which are outside of the NCTC service area. The change will be made on your bill – calls within your county will not be included on your telephone bill. C ÊçÄãù -W ®—› C ƒ½½®Ä¦ : A M ›Ã›Ù A —òƒÄユ›

In order for county-wide calling to function properly, NCTC is dependent on connecting carriers to participate in the county-wide file sharing pro- cess of telephone numbers. NCTC makes every effort to provide coun- ty-wide calling. However, contingent upon the cooperation of connection carriers, some telephone numbers may not be eligible for county-wide calling, making the calls long-distance, which will be charged as such.

Ten-Digit Dialing

All local calls in Tennessee and Kentucky must be made by dialing ten digits ( area code + 7-digit phone number ). The area code for NCTC’s TN Service area is 615 and 270 for the KY service area. Local calls are toll free. Long-distance calls must be dialed using eleven digits ( 1 + area code + 7-digit phone number ). Toll rates apply to long-distance calls.

For Assistance In Dialing

FOR NUMBERS WITHIN YOUR AREA CODE, DIAL: 1 + Your Area Code + 555-1212 FOR NUMBERS OUTSIDE YOUR AREA CODE, DIAL: 1 + Area Code + 555-1212

If at any time you need the service of an opera- tor to place or complete a call, dial “0” Operator. When the operator answers, explain the situa- tion to her and she will be glad to assist you. To get a phone number ( local or long-distance ), dial 1-411. NCTCcustomers can call 411 three times each billing cycle at no charge. All other 411 calls will be charged. • The charge applies whether or not the Di- rectory Assistance Bureau furnished the requested number – such as in the case of non-published numbers. • Subscribers who are unable to use a direc- tory because of a visual or physical hand- icap may apply to their local telephone company to obtain a special waiver from these directory charges.

You can get the telephone numbers of those businesses and people who have “800” num- bers by dialing: 1 + 800 + 555-1212

directory.nctc.com

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