Ketchikan2022

CUSTOMER INFORMATION

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Consumer Information – National Do Not Call Registry

The telephone subscriber therefore agrees to conform to the following rules and regulations in addition to the Code of the City of Ketchikan, Alaska State Statutes and Federal Communications Commission Regulations: (1) The subscriber shall be charged for, and obligated to pay, all long distance toll charges originating from his/her telephone with or without his/her consent and/or knowledge. (2) In the event a subscriber fails to pay long distance toll charges as they fall due, in addition to other remedies the City may have, it expressly reserves the right to terminate all telephone service to the subscriber until the account is paid in full. The operator does not request authorization from the subscriber. Use of a subscriber’s telephone other than by the subscriber should be curtailed as much as possible to avoid unauthorized calls. International Dialing Instructions • The country code – a two or three digit number plus • The city routing code – a one to five digit number plus • The local telephone number; if 0 precedes the telephone number of the called country, do not dial the 0. If you don’t know the number, the operator will obtain it for you. • After dialing, allow 50 seconds for the ring to start. For Example: To place a dialed station call to Tokyo, Japan number 02345, dial: Direct Dialing Instructions To place a dialed station call, dial: • The international access code 011 plus

The Federal Trade Commission’s Telemarketing Sales Rule puts consumers in charge of the number of telemarketing calls they receive at home. The amended rule created the National Do Not Call Registry, which makes it easier and more efficient for consumers to stop getting telemarketing calls they don’t want. Registration is FREE! You may register online at DoNotCall.Gov or by calling 1-888-382- 1222 or TTY 1-866-290-4236. Your number will stay in the registry until it is disconnected, or until you delete it from the registry. Your registration will not expire. The law requires telemarketers to search the registry every thirty-one days and synchronize their call lists with the phone numbers in the registry. If you receive unwanted telemarketing calls after you have registered your telephone number, you may file a complaint at DoNotCall.Gov or by calling 1-888-382-1222 or TTY 1-866-290-4236. You will have to know the name of the company that called in order to file a complaint. The company could be fined up to $11,000 for each call. Alaska Statutes Illegal Use Of Telephones – Laws Of Alaska A person who anonymously telephones another repeatedly for the purpose of annoying, molesting, abusing, through vile or obscene language, or harassing that person or his family is guilty of a misdemeanor, and upon conviction, is punishable by imprisonment in jail for not less than three months, nor more than one year, or by a fine not less than $1,000 or by both. Illegally Recording Telephone Conversations Federal law prohibits the use of any device to overhear or record private conversations of others. Violators are subject to a fine of $500.00 a day for each day the offense occurs, plus civil forfeitures. Telephone Subscribers Regulations In order to provide our subscribers with long distance services, it is necessary to enter into an agreement with the long distance providers. Ketchikan Public Utilities is bound to accept and pay for the toll tickets as prepared by these providers and to bill the subscriber accordingly.

INTERNATIONAL ACCESS CODE

COUNTRY CODE

CITY CODE

LOCAL NUMBER

011 2345 Since 0 precedes the telephone number of the called place, do not dial the 0. 81 3

2

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