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PRODUCTS AND SERVICES

Accessing Your Taqua Mail Voicemail From Your Own Phone: • Dial * 83

• If you don’t record a personal greeting, a generic greeting will be played. Changing Your Voicemail Password: • Access your voice mailbox • If you have new messages, the messages will be identified and played. To skip to the Main Menu, press * • From the Main Menu, press 0 for mailbox options • Enter 5 to change the password • Enter your new 4-digit password again followed by the # , then re-enter the new 4-digit password followed by the # Recording Your Personal Greetings: • Access your voice mailbox • If you have new messages, the messages will be identified and played. • From the Main Menu, press 0 for mailbox options • Select the greeting you’d like to record: • To record an Unavailable Message, press 1 • To record a Busy greeting, press 2 • To record a Name, press 3 • To record a Temporary greeting, press 4 • To return to the main menu, press * • After the tone, record your greeting. Press # when finished. • If you don’t record a personal greeting, a generic greeting will be played. Hearing Your Personal Greetings: • Access your voice mailbox • If you have new messages, the messages will be identified and played. • From the Main Menu, press 0 to hear your recorded greetings • Select the greeting you would like to hear: • To hear your No Answer greeting, press 1 • To hear your Busy greeting, press 2 • To hear your Name, press 3 • To return to the Main Menu, press * • To hear your Temporary greeting, press 4 Accessing Your Voicemail the First Time: • Dial 907-225-3333 • Enter your 10-digit phone number followed by the # . • Enter your 10-digit phone number again followed by the # (as your PIN). • Then enter a new 4-digit number as your permanent PIN followed by a # .

• When prompted, enter your voicemail password followed by # • If you have new messages, the messages will be identified and played. • After hearing any new messages, you will be presented with the Voicemail Main Menu. The Main Menu options are listed below. From Another Phone: • Dial your telephone number • When the greeting begins to play press * • When prompted, enter your voicemail password followed by # • If you have new messages, the messages will be identified and played. • Or dial 907-225-3333 and enter your 10 digit phone number to access your voice mailbox. Then enter your PIN number. Changing Your Voicemail Password: • Access your voice mailbox • If you have new messages, the messages will be identified and played. To skip to the Main Menu, press * • From the Main Menu, press 0 for mailbox options • Enter 5 to change the password • Enter your new 4-digit password again followed by the # , then re-enter the new 4-digit password followed by the # Changing Your Voicemail Password: • Access your voice mailbox • If you have new messages, the messages will be identified and played. To skip to the Main Menu, press * • From the Main Menu, press 0 for mailbox options • Enter 5 to change the password • Enter your new 4-digit password again followed by the # , then re-enter the new 4-digit password followed by the # Recording Your Personal Greetings: • Access your voice mailbox • If you have new messages, the messages will be identified and played. • From the Main Menu, press 0 for mailbox options • Select the greeting you’d like to record: • To record an Unavailable Message, press 1 • To record a Busy greeting, press 2 • To record a Name, press 3 • To record a Temporary greeting, press 4 • To return to the main menu, press * • After the tone, record your greeting. Press # when finished.

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