Kerman2023

CONSUMER INFORMATION

Consumer Privacy Information (continued) her company records. You may want to make it clear that you do not want this information rented or sold to other companies. You may also advise them that you do not want the company to solicit future business from you. To complain about a company using ANI, write to: Office of the Attorney General-Public Inquiry Unit, P.O. Box 944255, Sacramento, CA 94244-2550 or call 1-800-952-5225. You may also contact the Federal Communications Commission, 45 L Street NE, Washington, DC 20554 or call 1-888-225-5322. If you suspect that your name is on a direct marketing list and want it removed, see Do-Not-Call on page 20. IMPORTANT PRIVACY INFORMATION Your Telephone Number Can Be Seen By Everyone You Call... Unless You Block It! Your Phone Number As a Sebastian customer, your telephone service has undergone a change that affects your privacy. This change applies to all Sebastian customers automatically – even those with NON-PUBLISHED OR NON LISTED TELEPHONE NUMBERS. Any telephone from which you place a call will automatically transmit its number to the person you are calling. Those subscribing to a service known as Caller I.D. will be able to see your telephone number before they answer their phone. Once again, your telephone number will be transmitted automatically – regardless of whether you have Caller I.D. or not. Your Privacy At Sebastian, we believe you should decide who receives your telephone number, the law guarantees you that right. We also believe you should be able to choose how you would like to have your phone number blocked – your privacy is paramount. Imagine, for example, finding out that your children have been making telephone calls to their friends from your business telephone number, inadvertently giving your business

call will see the word PRIVATE displayed. On September 2, 1996, Selective Blocking was automatically assigned to your telephone number, unless you chose Complete Blocking as described above . Important Note: You cannot block transmission of your telephone number for calls to 9-1-1, 800/888 and 900 service, regardless of the blocking option you choose. If for some reason, you want to report an emergency without having your number displayed, you should call the agency’s seven digit number instead of 9-1-1. If the number you are calling from is not equipped with complete blocking, you will need to press *67 before you dial the agency’s number in order to block your number from being shown. For More Information If you have any questions about your choices or the effect any of these services may have upon you and your privacy, please give us a call at 846-9311. Consumer Rights Your Rights As a consumer of telephone service, you have certain rights that you should be aware of to make informed decisions regarding your telephone service. You have a right to view and receive an explanation of our current tariffs with the California Public Utilities Commission. There is a copy on file in our business office for your convenience. You have a right to a clear and concise monthly bill. You have the right to inspect your bill for accuracy. You have a right to fair credit and deposit policies. You have a right to question or clarify any of our policies as they pertain to your telephone service. Your Responsibilities You will receive your bill for local service, long distance charges and other charges and credits on the 1st of each month. It is your responsibility to pay your bill by the 22nd of each month. You have a right to receive uninterrupted telephone service if you meet this responsibility.

telephone number out to several of them. Would you want your children’s friends returning social calls to your business telephone number? Or consider the senior citizen who responds to an advertisement on TV that claims to offer investment opportunities. Does he want to give out his phone number and risk being called back with shady investment schemes? Even something as simple as responding to a classified ad; are you sure you want to give your number to a stranger? Whether you choose to transmit your number or prevent it from being shown, Sebastian agrees that the display of your telephone number should be the result of your informed consent. You have a legal right to choose whether or not your telephone number will be displayed on a Caller I.D. unit. That’s why the law requires FREE blocking services that give you the freedom to choose when, how, and if your number will be shown to those you call. Your Choice Complete Blocking (with per call enabling) Press *82 to Deactivate on a Per Call Basis Complete Blocking (also referred to as Per Line Blocking by other companies) is a FREE service that gives you permanent control over the transmission of your phone number. To activate the service, you must specifically request it from Sebastian. Complete Blocking blocks the transmission of your telephone number on ALL of the calls you place, unless you specify otherwise. There is no need to enter a code before making each call. Those with Caller I.D. units who receive your calls will see the word PRIVATE displayed. You may deactivate Complete Blocking on specific calls by pressing *82 on your touch calling phone (or 1182 on a rotary phone) before you dial. Selective Blocking (also referred to as Per Call Blocking by other companies) is a FREE service that blocks your telephone from being transmitted and/or seen on Caller I.D. units on a per call basis. By simply pressing *67 on your touch calling phone (or 1167 from a rotary dial phone) before placing a call – your phone number will not be transmitted. Those with Caller I.D. units who receive your Selective Blocking Press *67 Before Placing Your Call

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