Kerman2023

SERVICE

Equipment Rental For your convenience, Sebastian offers residence and single line business customers the service of telephone rental or leasing. Our business office, located at 811 S. Madera Avenue, has a selection offered for sale or rent. Equipment Repair

Number Changes The Telephone Company reserves the right to, and may at its discretion, change the subscriber’s telephone number. If You Reach A Wrong Number An operator can adjust the charge. Ask the person who answers what city and state they are in. Then dial 0 or 00 immediately if you are calling outside the Fresno Calling Area*, and tell the operator. *See pages 21 and 24 for details. Avoidance Of Lawful Charges Persons using unauthorized credit card numbers or unauthorized telephone numbers to avoid charges will be prosecuted. Anyone violating Section 502.7, California Penal Code, by attempting to avoid lawful charges for telephone service may be fined up to $5000 and imprisoned. Public Telephone Furnishing numbers already listed in the telephone directory requires a great amount of operating time and equipment which must be conserved for more vital calls. So please try your directory before you call information. Toll Restrictions Toll restriction stops unauthorized long distance calling from your telephone. Third Party and Collect Call Blocking We can block your line from receiving third party and collect calls. Preferred Inter-exchange Carrier (PIC) Freeze A PIC freeze means that your carrier cannot be changed unless you contact us to change it. The PIC freeze may provide additional protection against unauthorized long distance changes. There is no cost to freeze or unfreeze your choice of carrier. Just call us. We have the form for your PIC freeze authorization. We also have a form to unfreeze the PIC, or you can call us and give us the required personal verification data in order for us to ensure it is you that is giving us the verbal authorization. Blocking Pay-Per-Use Feature (Call Return *69) Customers may request blocking, free of charge, so no one can activate this pay-per-use feature. Instructions are posted on or near telephone instruments. Please report service difficulties. A charge is not made on calls which are not completed. Save Time

If you rent your equipment from us, there is NO CHARGE for repair. Bring the equipment to our office; if we can’t repair it, we will replace it at no charge to you under normal usage. Prewiring

If you are building or remodeling a home, it is usually easier to install the telephone wiring before the drywall is put up. Please contact your Sebastian service representative at 846-9311. Rules, Regulations and Tariffs Copies of our rules and regulations and schedules of rates are available at our business office and are open to public inspection. Extended Area Service (EAS) This is an expansion of your Local Calling Area to include the Fresno Exchange. The Fresno telephone numbers, beginning with prefixes shown on page 5, are toll-free from your telephone. This service does not include Clovis. EAS is included as part of your monthly basic service charge.

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