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Telephone Equipment And Services For People With Physical Impairments If a physical impairment makes it difficult for you – or someone you care about – to use the telephone, call Sebastian.

What To Do: Call Sebastian at 846-9311. Our service representative will discuss your needs and explain how you can become medically certified to receive special services and equipment. Or call CTAP Call Center

Sebastian will provide specialized communication equipment at no charge to make using the telephone easier for people who have physical limitations that interfere with hearing, speaking, seeing, dialing or holding a telephone. To Qualify: • You must live in a residence with telephone service. • You must be medically certified with a disability or temporary dis- ability that makes it difficult for you to use the telephone. • In some cases, disabled employees of small businesses may be eligible to receive special equipment.

800-806-1191 (Voice) 800-806-4474 (TTY) 800-949-5650 (Spanish Voice)

Internet: http://www.ddtp.org Under existing law, the equipment, service and administrative costs of this program are paid by a surcharge shown on all customers’ telephone bills.

Products For Deaf And Hearing Impaired People Louder Rings Several devices can help you hear your telephone ring. For example, • Tone Ringer can adjust the tone of the ring to a range you’re most likely to be able to hear. • Loud Bell Ringer is an extremely loud electronic ringer that can be heard over loud background noise at long distances. Amplifiers Amplifiers can increase incoming voice sounds by up to 45 percent. For example, • Amplifier Adjunct is connected between the telephone base and the handset cord. • Portable Amplifier can be used with most telephone handsets in your house or when away from home. • Amplified Handset is an amplifier in the handset. TDD A TDD (Telecommunications Device for the Deaf) can help people who are deaf or who have severe hearing impairments communicate over the telephone network. By dialing the phone and typing in messages, you can communicate directly with another TDD user or a hearing person using a relay service.

Products For Deaf/Blind People Braille TDD

Other Services Available At No Charge Or Reduced Rates Touch-Tone Service It’s often easier for people with vision impairments or motion impairments to use a pushbutton pad rather than a standard rotary People with vision or motion impairments canmake a telephone call by dialing or pushing only one or two reassigned numbers. Directory Assistance Charge Exemption If you are unable to use a telephone directory because of a physical impairment, you may have free, unlimited directory assistance calls. Free Operator Assistance If you are unable to dial a call because of a physical impairment, an operator will place your call and bill it at the direct dialed rate. TDD Toll Discount Since a typical TDD call takes longer to transmit than voice calls, households of medically certified TDD users will automatically receive discounted telephone toll rates for calls within their service areas. dial telephone. Speed Calling

Visual Signals Any corded household lamp can be connected to a piece of equipment that allows it to blink and let you

A Braille TDD combines a TDD with a Braille output device that provides face-to-face and telephone communication between any two people. You need grade-one Braille skills to qualify for this equipment. Wrist Alert Wrist Alert can be worn on your wrist or in a pocket and vibrates to signal your phone is ringing. Products For People With Motion Impairments Speakerphone If you can’t comfortably hold a handset, you can use a speakerphone to answer a call by pushing only one button. You can speak into a microphone and hear the reply through the telephone speaker. If you use it with speed calling, you can make calls by pushing only one or two buttons. Hands-Free Phone This is available to people with severely limited motion. An operator will come on the line and place calls for you. It has a built-in speakerphone and can be fitted with a headset. Large Numbers A large number overlay more than doubles the size of the buttons on any standard desk-style pushbutton telephone, making the buttons easier to see and push.

know your phone is ringing. Products For People

With Speech Impairments Weak Speech Amplifier Handset An amplifier in the handset mouthpiece increases the volume of your voice. You can increase the volume by adjusting a wheel in the handset. Electronic Artificial Larynx This hand-held, portable speaking aid is for people who have lost the use of their larynx. TDD A TDD (Telecommunications Device for the Deaf) can help people with severe hearing or speech impairments communicate over the telephone network. By dialing the phone and typing in messages, you can communicate directly with another TDD user or a hearing person using a relay service. Products For People With Vision Impairments Large Numbers Large number overlays can be installed on any standard desk- style pushbutton or rotary dial telephone to more than double the size of numbers and buttons.

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