Huntsville2024

Voice Mail

FOR YOUR CONVENIENCE MADISON COUNTY TELEPHONE OFFERS YOU VOICE MAIL SERVICE

• Available in Aurora, Forum, Kingston & Huntsville • Retrieve your messages anywhere, at anytime • Never miss your calls, answers when you are gone or if your line is busy • Activate or deactivate this service from your phone

Rates & Charges

Package I Call Answering $3.00 per month, per line (Bus/Res) Includes: 5 minute storage Call Forward-Busy line/Don’t Answer Message waiting indication Busy greeting Optional: Additional storage minutes available at $1.00 per 5 minutes

Package II Voice Messaging $6.00 per month for first mailbox per line, plus $2.00 per month per each additional mailbox (Bus/Res) Includes: 10 minute storage Call Forward-Busy line/Don’t Answer Message waiting indication Busy greeting

A ONE-TIME INSTALLATION CHARGE OF $3.00 PER STATION (BOX), PLUS THE TARIFFED SERVICE ORDER CHARGE, WILL APPLY FOR BOTH RESIDENTIAL AND BUSINESS CUSTOMERS.

ACCESS YOUR VOICE MAIL From the phone subscribed to the service: 1. Dial 738-3333 2. If prompted, enter your PIN and then #. From a different phone: 1. Dial 738-3333 2. Enter your 10-digit mailbox number. 3. Enter your PIN and then #. RECORD YOUR GREETING 1. Access your voice mailbox. 2. Press 9 for the mailbox setup menu. 3. Press 1 for greeting options. 4. Press 2 to record your greeting. 5. Record your greeting and then press # .

RETRIEVE MESSAGES 1. Access your voice mailbox.

2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement “You have x new messages and x saved messages.”

3. Press 1 to listen to new messages. 4. Press 2 to listen to saved messages.

INSTRUCTIONS FOR VOICE MAIL SETUP TO ACTIVATE (CFB) CALL FORWARD BUSY TO VOICEMAIL Dial *90 738-3333 TO DEACTIVATE CALL FORWARD BUSY Dial *91 TO ACTIVATE (CFD) CALL FORWARD DON’T ANSWER TO VOICE MAIL Dial *92 , enter number of rings (2-6) Then enter 738-3333 TO DEACTIVATE CALL FORWARD DON’T ANSWER Dial *93

CHANGE YOUR PIN 1. Access your voice mailbox.

2. Press 9 for the mailbox setup menu. 3. Press 2 to change your password.

4. Enter your new password and then press # . 5. When prompted to verify the password, enter it again and then press # .

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