Huntsville2023

Custom Calling Services Custom calling services are available at an additional monthly charge. These can be used with all styles of rotary dial and push-button telephones.

breaking into your line. To CANCEL CALL WAITING, simply dial an access code prior to placing your call. If you have THREE-WAY CALLING, you can CANCEL CALL WAITING during a call. In either case, the cancel request stays in effect for the duration of the call and any incoming calls receive a busy signal. This feature is especially helpful if you use a computer to send or receive data transmissions through your phone line. To Cancel Call Waiting Before Calling: • Lift the handset and listen for the dial tone. • Dial the deactivation code 7-0-#, and listen for a special dial tone. (On a rotary dial phone, dial 7-0 and wait four seconds.) • Now, dial the number you wish to call. When you disconnect your call, CALL WAITING is automatically reactivated. To Cancel Call Waiting During a Call: • You must have THREE-WAY CALLING to CANCEL CALL WAITING during a call. • Place your current call on hold by depressing the switchhook/plunger for one second. • Listen for the dial tone, then dial 7-0-#. (On a rotary dial phone, dial 7-0 and wait four seconds.) • Listen for a special “beep-beep” tone, then depress the switchhook/plunger for one second and return to your call. • When you disconnect your call, CALL WAITING is automatically reactivated. Help Line (Direct Line) This feature, sometimes called Direct Connect or Warm Line, provides automatic placement of a call to a pre-selected Directory Number upon detection of a call origination. No dialing is required by the calling party to complete the call. The service may be used for intraoffice or interoffice calls. Calls can also be made by dial ing when critical timeout is used. The feature does not affect terminations to the line. Teen Service Individual Ring Teen Service enables two telephone numbers to be assigned to a single-party line. Each tele phone number is assigned a unique ringing pat tern so the called party can determine the nature of the call.

Call Waiting If you have an incoming call while you are already on the line, the Call Waiting feature will alert you. You may then put the first party on hold while you catch your second call. It will greatly reduce missed calls due to a busy phone! Here is how your Call Waiting feature alerts you: • A beep tone tells you another call is waiting. Only you hear this tone. • Another reminder tone will be heard 10 seconds later if the call remains unanswered. • The second caller hears the normal ringing tone only. To Answer the Second Call: • Depress the switchhook/plunger for about a second, to place your first call on hold. • You will automatically be connected with the second caller. To Alternate Between Calls: • By depressing the switchhook/plunger for about a second, you may alternate between calls. • Each conversation is private and cannot be heard by the other caller. To Terminate Either Call: • Simply hang up. • Your telephone will then ring. • When you answer it, you will be connected

with the other caller. Cancel Call Waiting

Now when you have a call that you don’t want interrupted, you can prevent a second call from

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