Huntsville2023

Voice Mail

FOR YOUR CONVENIENCE MADISON COUNTY TELEPHONE OFFERS YOU VOICE MAIL SERVICE

• Available in Aurora, Forum, Kingston & Huntsville • Retrieve your messages anywhere, at anytime • Never miss your calls, answers when you are gone or if your line is busy • Activate or deactivate this service from your phone

Rates & Charges

Package I Call Answering $3.00 per month, per line (Bus/Res) Includes: 5 minute storage Call Forward-Busy line/Don’t Answer Message waiting indication Busy greeting Optional: Additional storage minutes available at $1.00 per 5 minutes

Package II Voice Messaging $6.00 per month for first mailbox per line, plus $2.00 per month per each additional mailbox (Bus/Res) Includes: 10 minute storage Call Forward-Busy line/Don’t Answer Message waiting indication Busy greeting

A ONE-TIME INSTALLATION CHARGE OF $3.00 PER STATION (BOX), PLUS THE TARIFFED SERVICE ORDER CHARGE, WILL APPLY FOR BOTH RESIDENTIAL AND BUSINESS CUSTOMERS.

RETRIEVE MESSAGES 1. Access your voice mailbox.

ACCESS YOUR VOICE MAIL From the phone subscribed to the service: 1. Dial 738-3333 2. If prompted, enter your PIN and then #. From a different phone: 1. Dial 738-3333 2. Enter your 10-digit mailbox number. 3. Enter your PIN and then #. RECORD YOUR GREETING 1. Access your voice mailbox. 2. Press 9 for the mailbox setup menu. 3. Press 1 for greeting options. 4. Press 2 to record your greeting. 5. Record your greeting and then press # .

2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement “You have x new messages and x saved messages.”

3. Press 1 to listen to new messages. 4. Press 2 to listen to saved messages.

INSTRUCTIONS FOR VOICE MAIL SETUP TO ACTIVATE (CFB) CALL FORWARD BUSY TO VOICEMAIL Dial *90 738-3333 TO DEACTIVATE CALL FORWARD BUSY Dial *91 TO ACTIVATE (CFD) CALL FORWARD DON’T ANSWER TO VOICE MAIL Dial *92 , enter number of rings (2-6) Then enter 738-3333 TO DEACTIVATE CALL FORWARD DON’T ANSWER Dial *93

CHANGE YOUR PIN 1. Access your voice mailbox.

2. Press 9 for the mailbox setup menu. 3. Press 2 to change your password.

4. Enter your new password and then press # . 5. When prompted to verify the password, enter it again and then press # .

12