GrandRiver2024

GRM Networks ® & SCC Networks ® Contact Information & Table Of Contents

GRM Networks & SCC Networks Contact Information

Repair Services Dial 333 (from within our serving area)

Repair Service . . . . . . . . . . . . . . . . . . . . . Page 15 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 16 Enhanced Features . . . . . . . . . . . . . Pages 17-26 VoiceMail.........................Page27 0 + Distance Dialing . . . . . . . . . . . . . . . . Page 28 1 + Distance Dialing . . . . . . . . . . . . . . . . Page 28 International Dialing . . . . . . . . . . . . . . . . Page 28 Area Codes . . . . . . . . . . . . . . . . . . . Pages 28-29 ZIP Codes . . . . . . . . . . . . . . . . . . . . . . . . Page 30 Affordable Connectivity Program . . . . . Page 31 Call 811 Before You Dig . . . . . . . . . . . . . Page 32 Business Office Locations You may apply for phone and internet service, purchase a phone, pay your bill and perform other related services at our offices located at: Dial 777 from any GRM Networks or SCC Networks landline phone 600 NW Church St., PO Box 240, Leon, IA 50144 Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641-446-4222 GRM Networks Toll-Free. . . . . . . . . . . . . . . . 800-551-1940 SCC Networks Toll-Free . . . . . . . . . . . . . . . . 800-782-7932 1001 Kentucky St., PO Box 167, Princeton, MO 64673 Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-748-4235 Toll-Free . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-451-2301 3406 Miller St., PO Box 408, Bethany, MO 64424 Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-425-2227 Toll-Free . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-551-1930

Or.................................... 800-721-2577 After Hours Trouble Reporting . . . . . . . . . . . . . 800-721-2577

Buried Cable Locations Missouri One Call . . . . . . . . . . . . dial 811 or 800-344-7483 Iowa One Call . . . . . . . . . . . . . . . dial 811 or 800-292-8989

Directory Assistance Information Dial 1 + area code + 555 + 1212

Table Of Contents

Buried Cable Location Number . . . Pages 1 & 10 Business Office Locations . . . . . . . . . . . . Page 1 Directory Assistance. . . . . . . . . . . . . . . . . Page 1 Emergency Numbers . . . . . . . . . . . . . Pages 2-5 Supporting Our Communities . . . . . . . . . Page 6 Exchanges Included In This Directory . . Page 7 LocalCallingArea...................Page8 General Information . . . . . . . . . Pages 8 & 10-11 Customer Rights And Responsibilities. . Page 9 Access Line Charges . . . . . . . . . . . . . . . Page 11 Billing Information. . . . . . . . . . . . . . . . . . Page 12 Installation and Service Charges . . . . . Page 12 Customer Information . . . . . . . . . . Pages 13-14 Relay Service . . . . . . . . . . . . . . . . . . Pages 13-14

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