GrandRiver2024

General Information

You May Be Eligible For Assistance With Your Bill Lifeline and Disabled Programs

Additional Listings For each customer, a single line insertion in the alphabetical list is made without charge. Customers may arrange for additional listings. Rates for additional listings may be obtained from the business office. Directory Errors And Omissions Claims for damages caused by errors or omissions in directory listings will be limited to prorated charges for the directory listing that is affected. Listings Not Appearing In The Directory Between directory issues, many phone numbers do not appear in the current issue of the directory because of changes and new installations. Patrons may obtain these phone numbers from “Directory Assistance” by dialing 4-1-1. Use Of Residential Phones For Business Purposes Residential phones are installed with the understanding that they will be used for domestic purposes. A residential phone will be changed to business service if used primarily or substantially for business purposes, or if the residential phone number is advertised in connection with the sale of products or services. Access Line Charges Listed below are the prevailing monthly access line charges. These rates do not include the Federal subscriber line charge or applicable taxes. Rate Residential Business

Consumers meeting certain eligibility criteria are able to receive monthly discounts for telecommunications service through the Federal Lifeline, Missouri Lifeline, and Missouri Disabled Programs. You may be eligible for discounts if you or a dependent residing in your household qualify under one of the following: • Supplemental Nutrition Program (SNAP) • Medicaid • Federal Public Housing Assistance (FPHA) To see if you qualify for the Lifeline or Disabled Programs, contact your local business office, and a customer service representative will explain the application process. Toll blocking is available at no charge to all eligible Lifeline recipients. ONLY ONE LIFELINE OR DISABLED SERVICE IS AVAILABLE PER HOUSEHOLD. Affordable Connectivity Program GRM Networks encourages residents to check their eligibility for reduced-cost broadband service through the federal Affordable Connectivity Program (ACP). The ACP was launched by the Federal Communications Commission (FCC) to provide a $30 per month benefit to make internet connectivity more affordable for low-income households across the nation (up to $75 per month on tribal lands). Customers who receive Lifeline benefits are also eligible for the ACP and can call their local GRM Networks office to receive the additional benefit. Individuals receiving both ACP and Lifeline may apply their ACP benefit to their Lifeline service or to a different service. Individuals receiving the ACP benefit may change plans or opt-out of the ACP at any time, may obtain ACP supported broadband service from any participating provider of their choosing, and may transfer the ACP benefit to another provider at any time. To see if you qualify for the ACP and apply, visit GetInternet.gov or call 877-384-2575 . Phone Directories Numbers are frequently changed and the use of obsolete directories results in calling wrong numbers. Please transfer all special information to your new directory and destroy the old directory. If you do not receive the new directory, or if additional copies are needed, call, stop by or write the business office. An electronic version of this directory is available at grm.net/phone/directory . • Supplemental Security Income (SSI) • Veterans and Survivors Pension Benefit • Income of 135% or less of the Federal Poverty Level

GRM Networks ® Exchanges SCC Networks ® Exchanges

$23.50 $23.50

$23.50 $28.15

The above rates were correct as of the date this directory was printed. Current rates and charges are always available from your local business office and at grm.net/phone for residential customers, or grm.net/business-phone for business customers.

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