GrandRiver2022

GRM Networks ® & SCC Networks ® Contact Information & Table Of Contents

GRM Networks & SCC Networks Contact Information

Repair Services Dial 333 (from within our serving area)

Business Office Locations You may apply for phone and Internet service, purchase a phone, pay your bill and perform other related services at our offices located at:

Or. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-721-2577 After Hours Trouble Reporting . . . . . . . . . . . . . 800-721-2577

600 NW Church St., PO Box 240, Leon, IA 50144 Dial 777 (from within our serving area)

Buried Cable Locations Missouri One Call . . . . . . . . . . . . dial 811 or 800-344-7483 Iowa One Call . . . . . . . . . . . . . . . dial 811 or 800-292-8989

Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641-446-4222 Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-551-1940 1001 Kentucky St., PO Box 167, Princeton, MO 64673 Dial 777 (from within our serving area) Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-748-4235 Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-451-2301

Directory Assistance Information Dial 1 + area code + 555 + 1212

3406 Miller St., PO Box 408, Bethany, MO 64424 Dial 777 (from within our serving area)

Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660-425-2227 Or . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-551-1930

Table Of Contents

Buried Cable Location Number . . . Pages 1 & 10 Business Office Locations . . . . . . . . . . . . Page 1 Directory Assistance. . . . . . . . . . . . . . . . . Page 1 Emergency Numbers . . . . . . . . . . . . . Pages 2-5 Supporting Our Communities . . . . . . . . . Page 6 Exchanges Included In This Directory . . Page 7 Local Calling Area . . . . . . . . . . . . . . . . . . . Page 8 General Information . . . . . . . . . Pages 8 & 10-11 Customer Rights And Responsibilities . . Page 9 Access Line Charges . . . . . . . . . . . . . . . Page 11 Billing Information. . . . . . . . . . . . . . . . . . Page 12 Installation and Service Charges . . . . . Page 12 Customer Information . . . . . . . . . . Pages 13-14

Relay Service . . . . . . . . . . . . . . . . . . Pages 13-14 Repair Service . . . . . . . . . . . . . . . . . . . . . Page 15 Internet . . . . . . . . . . . . . . . . . . . . . . . Pages 16-17 Enhanced Features . . . . . . . . . . . . . Pages 18-27 Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . Page 28 0 + Distance Dialing . . . . . . . . . . . . . . . . Page 29 1 + Distance Dialing . . . . . . . . . . . . . . . . Page 29 International Dialing . . . . . . . . . . . . . . . . Page 29 Area Codes . . . . . . . . . . . . . . . . . . . Pages 29-30 Zip Codes. . . . . . . . . . . . . . . . . . . . . . . . . Page 31 10-Digit Dialing . . . . . . . . . . . . . . . . . . . . Page 32

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