Grand River, MO-2016

General Information

Statement of Nondiscrimination (cont’d) Spanish Translation De acuerdo con la ley federal de derechos civiles y las reglamentaciones y políticas de derechos civiles del Departamento de Agricultura de Estados Unidos (U.S. Department of Agriculture, USDA), se prohíbe al USDA, sus agencias, oficinas, y empleados, e instituciones que partici- pan o administran los programas del USDA, discriminar por motivos de raza, color, origen nacional, religión, género, identidad de género (inclui- das las expresiones de género), orientación sexual, discapacidad, edad, estado civil, estado familiar/parental, ingresos derivados de un programa de asistencia pública, creencias políticas, o reprimendas o represalias por actividades previas sobre derechos civiles, en cualquier programa o actividad llevados a cabo o financiados por el USDA (no todas las bases se aplican a todos los programas). Las fechas límite para la presentación de remedios y denuncias varían según el programa o el incidente. Las personas con discapacidades que requieran medios alternativos de comunicación para obtener información sobre el programa (por ej., Braille, letra grande, cinta de audio, lenguaje americano de señas, etc.) deberán comunicarse con la Agencia responsable o con el Centro TARGET del USDA al ( 202) 720-2600 (voz y TTY) o comunicarse con el USDA a través del Servicio Federal de Transmisiones al (800) 877-8339 . Asimismo, se puede disponer de información del programa en otros idi- omas además de inglés. Para presentar una denuncia por discriminación en el programa del USDA, AD-3027, que se encuentra en línea en http:// www.ascr.usda.gov/complaint_filing_cust.html , o en cualquier oficina del USDA, o escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncias, llame al (866) 632-9992 . Envíe su formulario completado o su carta al USDA por los siguientes medios: (1) correo: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights (202) 690-7442 ; o (3) correo electrónico: program.intake@usda.gov. GRM Networks ® es un proveedor y empleador que ofrece iguladad de oportunidades. Abbreviated Dialing Codes Abbreviated dialing codes were established by the Federal Communications Commission (FCC) for communities to use to provide access to special services. The FCC intended the abbreviated dialing codes to be easy-to-remember and universally recognizable numbers that would enable a critical connection between individuals and fami- lies in need and the appropriate community-based organizations and government agencies. 2-1-1 : Community Services, United Way 3-1-1 : Municipal Government Services, Non-Emergency 4-1-1 : Directory Assistance (fees may be charged) 7-1-1 : TDD Relay Services 7-7-7 : Telephone Company Customer Service 8-1-1 : Underground Public Utility Location Request Service 9-1-1 : Emergency Medical, Police or Fire Service All abbreviated dialing codes may not be available in your community. 1400 Independence Avenue, SW Washington, D.C. 20250-9410 (2) fax:

Warning - Buried Cable Cable and lines that provide your home service are buried. It will be to your interest to give us several days advance notice before you start trenching or digging. Damage to cables and lines impairs your service and the cost of repairs is expensive. Before digging or trenching, contact one of the following:

1-800-344-7483 MO One Call or dial 811 1-800-292-8989 Iowa One Call or dial 811 900/976 Call Blocking

Dialing 900 and 976 prefix numbers allows you to reach a variety of “pay-per-call” sources. All phones are capable of completing a call to any 900 or 976 prefix numbers unless call blocking is requested. If you so desire, the company will block call attempts to these prefixes from your phone. If you have any questions about this offering, please call your local business office. Missouri Universal Service Available To Missouri Customers The Missouri Public Service Commission (MPSC) has approved the establishment of a Missouri Universal Service Fund (MoUSF) to help low-income and disabled Missourians receive discounts for basic local telephone service. The Missouri Public Service Commission issued an order (Case No TO-2014-0333) decreasing the Missouri Universal Service Fund assessment rate to 0.0010 (0.10%), EFFECTIVE OCTOBER 1, 2014. This surcharge appears as a separate line item on customer bills detailed as “Missouri Universal Service Fund.” Missouri customers who receive Federal Lifeline support auto- matically receive an additional $6.50 per month in Missouri Service Fund support. The Federal Lifeline Program and the MoUSF together offer a discount to qualifying customers of $15.75 per month. Individuals who qualify for low-income or disabled support are required to complete a MoUSF Board approval application. The Application Form includes a release so that the Missouri Public Service Commission or its staff may confirm participa- tion in the qualifying programs. By signing the authorization, the beneficiary recipient authorizes the appropriate federal, state or local agency to confirm to the Missouri Public Service Commission or its staff participation in the qualifying program at the time the application was made, and as subsequently deemed necessary for purposes of annual verification or other examinations of eligibility — this authorization continues for the duration of participation in the low-income or disabled program. Customers who qualify for low-income or disabled support are required to provide documentation of participation

10